Body Shop

Real Reviews From Verified Customers

Jose D.
Vehicle Make : Volkswagen
5 out of 5
3/1/2024
Excellent service
Dawn A.
Vehicle Make : Honda
5 out of 5
5/21/2023
They kept me informed about the status of my repair very courteous, excellent service.
Ella B.
Vehicle Make : Nissan
5 out of 5
5/18/2023
Thank you!
Roger M.
Vehicle Make : Toyota
3 out of 5
11/3/2022
no comments
Ignacio G.
Vehicle Make : Nissan
5 out of 5
10/12/2022
Todo muy satisfactorio el señor que me atendió de maravilla , Gracias por toda su atención .
Michael B.
Vehicle Make : Nissan
5 out of 5
9/24/2022
We were completely satisfied with the whole team. Thank you.
Andrey O.
Vehicle Make : Honda
5 out of 5
8/23/2022
Everything was great, especially constant status updates delivered by Andrew.
Linda D.
Vehicle Make : Nissan
5 out of 5
7/31/2022
Great communication to let me know what step I was on in the process.
Jaaron S.
Vehicle Make : Honda
4 out of 5
6/2/2022
always so friendly, staff is educated. get repairs done within a timely matter & never feel bad for asking them questions. oscar is the best! he is my favorite!!!
Susan W.
Vehicle Make : Nissan
5 out of 5
5/6/2022
The receptionist was fantastic. She explained everything to me. Andrew was awesome and kept me posted as my vehicle was repaired.
Jonalee Beth.
Vehicle Make : Mazda
5 out of 5
3/31/2022
Team Mossy had amazing service! They kept me updated with my vehicle's repairs and we're flexible in setting up a date to pick up my car after repairs were made. I would highly recommend your shop to others and would come back for other needed repairs in the future.
Angelle M.
Vehicle Make : Honda
4 out of 5
2/22/2022
Thank you for repairing my vehicle. I received top notch service from beginning to end. Andrew found other damage to my vehicle that I didn't notice. He worked with my insurance company to all of the damage repaired. Andrew gave me status updates for the repair and ensured that my vehicle was repaired in a timely manner. He also set up my rental appointment and I had no problems. Thank You Andrew and Mossy Collision for your top notch service!!
Kilian C.
Vehicle Make : Nissan
1 out of 5
1/22/2022
Mossy Nissan did not repair my car on time. They waited more than 2 weeks before even looking at my car. They charged my credit card for the car rental instead of billing my insurance. When I followed up with Mossy Nissan El Cajon, where I originally dropped off the car and got my car rental, they refused to assist me so I called the manager Mike Hoefler. Mike refused to wear a mask despite the state mask mandate law. He also refused to take any responsibility for the car rental fees despite the car being rented from their location. I am never doing business with Mossy Nissan again.
Maria D.
Vehicle Make : Toyota
5 out of 5
8/30/2021
Buen trabajo muy atentos y puntuales GRACIAS
Joni O.
Vehicle Make : Buick
5 out of 5
7/2/2021
Rafael was very friendly, helpful and explained everything I needed to know about my car's repairs. The receptionist was also friendly and prompt. A great experience overall!
Antonio M.
Vehicle Make : Nissan
5 out of 5
6/30/2021
Very professional service
Karen L.
Vehicle Make : Nissan
3 out of 5
5/29/2021
Next time just try to keep to the date promise
Jazmin E.
Vehicle Make : Nissan
2 out of 5
5/22/2021
Take too long to deliver. The work should have been done quicker as I was told the first time that they had all parts for the car. Later on they lied and said they had to order parts.
Michael B.
Vehicle Make : Nissan
5 out of 5
5/8/2021
You can pass along an absolutely fantastic job.
Patricia R.
Vehicle Make : Toyota
5 out of 5
9/19/2020
Good work. I can't tell my bumper was smashed. Thank you!

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