Body Shop

Real Reviews From Verified Customers

Emilio P.
Vehicle Make : Honda
5 out of 5
Thank you for a job well done????
Daniel B.
Vehicle Make : Buick
5 out of 5
Excellent service
Sara E.
Vehicle Make : Toyota
2 out of 5
I like how the end result came out on my Camry but took 3 months to get it done would have been nice if they gave me a rental after there first due date that they told me it would of be done
Cheryl H.
Vehicle Make : Toyota
5 out of 5
The entire experience was very easy. What I really like is the way my service technician(Robert) kept me posted during the repair process .
Julie M.
Vehicle Make : Toyota
5 out of 5
Very professional
Frank R.
Vehicle Make : Toyota
5 out of 5
The representative that helped me was very friendly and kept me informed along the entire process
Giro D.
Vehicle Make : Toyota
2 out of 5
Due date was moved back without providing an update. I had mentioned an issue with the vehicle at drop off and was told it was repaired but it was not
Veronica R.
Vehicle Make : Toyota
5 out of 5
Excellent customer service and car service Highly recommend Penske Toyota of Downey
**** L.
Vehicle Make : Scion
5 out of 5
Friendly and professional staff. Everyone treated me with respect. I loved the text messages about how the car service was coming along! It was a relief that I can get a shuttle ride to pick up my car.
Franco L.
Vehicle Make : Honda
5 out of 5
Keri H.
Vehicle Make : Toyota
4 out of 5
I had a little problem with the person who was taking care of the truck. But once I got Donna involved everything was great.
Kimberly Ann.
Vehicle Make : Honda
5 out of 5
They really helped me to fix my car and friendly employee. Highly recommend
Jeffrey H.
Vehicle Make : Jeep
5 out of 5
Everything went great. Penske collision center kept us informed on all the steps of the process. This was above and beyond for us since we are out of state.
Danielle W.
Vehicle Make : Lexus
5 out of 5
Great job
Hector L.
Vehicle Make : Toyota
5 out of 5
The service was great!! Would recommend to friends.
Fernando B.
Vehicle Make : Honda
2 out of 5
el. Trabajo. Fue. Desastroso. Y. Tomo. De. 7. Dias. A. 17
Josericardo P.
Vehicle Make : Toyota
4 out of 5
100% satisfied thanks
Andrew A.
Vehicle Make : BMW
4 out of 5
Job well done very professional and I was charged a lot less from my original estimate for the extra work on the front fender. Very honest shop. Thank you
Amy L.
Vehicle Make : Honda
5 out of 5
Great service! Staff kept us updated and were very courteous and knowledgeable. Repair was performed in a very reasonable amount of time. No hassle experience. Thank you!
Eduardo M.
Vehicle Make : Volvo
5 out of 5
Great customer service, and communication, pleasant and ftiendly. Very good with updates.


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