Thank you for a job well done????
I like how the end result came out on my Camry but took 3 months to get it done would have been nice if they gave me a rental after there first due date that they told me it would of be done
The entire experience was very easy. What I really like is the way my service technician(Robert) kept me posted during the repair process .
The representative that helped me was very friendly and kept me informed along the entire process
Due date was moved back without providing an update.
I had mentioned an issue with the vehicle at drop off and was told it was repaired but it was not
Excellent customer service and car service
Highly recommend Penske Toyota of Downey
Friendly and professional staff. Everyone treated me with respect. I loved the text messages about how the car service was coming along! It was a relief that I can get a shuttle ride to pick up my car.
I had a little problem with the person who was taking care of the truck. But once I got Donna involved everything was great.
They really helped me to fix my car and friendly employee. Highly recommend
Everything went great. Penske collision center kept us informed on all the steps of the process. This was above and beyond for us since we are out of state.
The service was great!! Would recommend to friends.
el. Trabajo. Fue. Desastroso. Y. Tomo. De. 7. Dias. A. 17
Job well done very professional and I was charged a lot less from my original estimate for the extra work on the front fender. Very honest shop. Thank you
Great service! Staff kept us updated and were very courteous and knowledgeable. Repair was performed in a very reasonable amount of time. No hassle experience. Thank you!
Great customer service, and communication, pleasant and ftiendly. Very good with updates.