Excellent service by chris
Thank you for the quick repair! Everyone was so professional and friendly! I would like to thank Chris for taking time to help when I called and answering all my questions. Thanks again y'all!!
Great people to work with. They kept us up to date an the progress of the vehicle and made sure any questions we had were answered. Great Service! Also completed the work faster than expected and opened up on Saturday so we could pick up the car. It was a pleasure! Thank you guys!!
On time and good quality work. Appreciate the daily updates. Would recommend you to anyone in need of collision wok.
COL Nery (Ret USA).
Great service , job well done.
Too early to give a report on rattles, but the SUV WAS RETURNED ON TIME, cleaned inside and out, and a perfect match bwtwiin old and new paint. I understand why State Farm recommended them. Kudos!
The repair work was just fine though it took longer than we had expected.
However when the car overheated in the way to the rental car facility we were a little dismayed. The addition of some coolant (luckily there was an auto parts store nearby) fixed the problem after all the fluid boiled out. And a quick return trip to Caliber everything checked out and no more problems on the way home, but it shouldn't have happened. I'm glad we were still in town and not out in the country.
Brett and Janette were amazing to deal with. Very friendly and professional. They got my truck back to me quickly, and the repairs were far above my expectations. Thank you so much.
Excellent service and speedy repair.
The people were friendly and efficient. They worked to accommodate my schedule and answered all my questions I received daily status on the Repair.
Great job on fixing the vehicle. Interior could have been cleaned better. Armour all spots were left on interior.
They were Excellant in all ways! I Brett & Lady at Front Desk were above what they had to do! I failed to get her name. She was getting married 4-****-17. Between the two of them if ever which I Pray I never need their services would go anywhere else! Plus I will Highly Recommen!!! I wouldn't go anywhere else. Thanks again. Sue Bratton
Make sure you follow up when you order parts and are
Sent the wrong ones that the company you ordered
From get the correct ones to you right away so you
Get your repairs done on time
Great communication and work done above and beyond expectations.
Fixed in a timely matter.Go
They are bt far the best shop I've used, they always kept me informed and the team at that shop in Marble Falls are very friendly. Made getting my car fixed easy and would use them again. I've even told people you need work done on your vehicle go to Caliber Collision they'll treat you with respect.
The car looks great! Except for one tiny thing,the right headlight light that is relaxing the broken one is not level with the left headlight which makes it seem that my high beams are on.
The guys were very courteous. They gave me daily updates on my car. Couldn't have asked for a better experience. Would definitely reccomend to friends and family.
Matthew was so good about sending me frequent updates and getting my car taken care of efficiently!
Caliber kept me informed every step of the way.. great communication and they did a great job on my car repair! In addition to the good customer service and excelllent workmanship they also cleaned and detailed my car! You don't get any better then these guys! Thank you so much!!
Excellent customer service and support with the whole process. Not to mention very friendly.
I was kept updated at all times about my car. I not only received texts but Matt would personally call me each time there was an update. He took the extra minute to show personal customer service. I would reccomend Callibur to anyone that needed their car repaired based on the personal and great body shop. They cleaned my car throughly and I felt like I had a brand new car. I would rate the service 5 stars. I rate Matt 5 stars as well
Everyone was awesome!! If I needed a ride they made sure I got one!! My car looks awesome! I was kept up to date everyday and every step of the way! They are a great team!!! I will be back, but hopefully not anytime soon!
Awesome job and customer service! Will recommend!!!
They did a great job in a timely manner very satisfied
You all did a great job! Everyone was friendly and thorough. Upon completion, there was a couple of little specs of paint missing on an entirely different place on my car and Matt went and got the paint and touched up a couple of extra spots. Way to have excellent customer satisfaction! I will refer you to my friends for sure!
Excellent work and the staff at Caliber Collision in Marble Falls are amazing!!!
Wonderful experience all around. Matthew Hawkins made it an absolute pleasure.
The staff is professional, courteous and most importantly, competent. Having car damage can be a major hassle but the staff at Collision made it seem like a minor inconvenience. Thank you and Merry Christmas to all. Irene B
Y'all did a nice job. If we ever need to have a repair done we will be back.
So far it is a great job. All is working again at this point. Thank you for detailing my car. It looks and rides like it did before. Caliber Collision did a great job. I like the way they communicated with me during the process for fixing my car. I will use them again in the future if I need to.
Everyone did an excellent job. Repair work was great and I was always kept informed.
Professional, finished when promised, and looks great. Thanks so much.
Very nice experience no problems at all I will be back
Always have been happy with Caliber.
My car looked awful from the hail damage. Caliber Collision made it look better than when we bought it. Thank you!
Courteous and timely customer service
To excellent work
The team did a great job and I appreciated the updates on my truck
Thanks for taking care of my car and doing a great job on the repair! I'll recommend you guys to my friends!
Very helpful and professional all staff!! Work was exemplary and done quickly! Will highly recommend!! Thank you!
Real nice outfit to work with. Friendly, Fair priced and attentive to the customer
This was our second time using this facility. Great folks, great work, and very fast. Thanks again. If we have problems with any of our cars will come back.
This is the second vehicle I have had repaired at Caliber and I've been pleased with both experiences. Brett and his team do excellent work.
Thank you so much for taking the stress out of this situation. I usually have a panic attack dealing with sort of thing and you all made me feel safe and confident. The work that was done was to perfection.
Again thank you for making this experience less traumatic.
I am so happy state farm sent me to you! Staff was amazing so helpful and the updates were practically Dailey on the progress of my truck which kept me from wondering. And the job they did on the repairs were amazing! Beautiful... Looked like nothing ever happened. And it came back way cleaner than when I dropped it off lol! Even made my ntires look brand new again! Can't say enough good stuff about them and I will be telling everybody family and coworkers to be sure and use caliber collision ! Thank you again!
I appreciate you getting the work done so quickly and your keeping in communication with us on your progress
It was extremely easy and the people were all professional and very nice. It could not have been a better experience. Thank you!
great service, welcoming staff, and perfect results... thanks for making our car look like new...
This was my first time using Caliber Collision, I am satisfied with the repairs and the professionalism that I was shown when I first made my appointment. I would recommend Caliber Collision to do Bodyshop repairs
Vehicle was ready when promised and the Staff at Caliper were excellent to work with
Complete by the time estimated. Vehicle looks good
Outstanding customer service and communication.
Everyone was very professional and took care of all my needs and had my car back to me one day early. Thank you so much for all the hard work!!!!
Caliber Collision did a great job and it was done in a very timely manner.
They went above and beyond our expectations, especially since we were just visiting the area for a few days.
Brett and Jeanette were awesome!
My cloth mats were cleaned of any debris and dried food
Other items of concern w my vehicle were brought to my attention
Liked. The daily updates on work being done and a listed date n time for possible completion
Not "pushy" or aggressive about the repair or suggestion of repairs
Very straight forward and prpfessional from the person I first met to all others involved
Listened to my thoughts on damage
Quick friendly and professional
Vehicle Make : Mini Cooper
The estimated time of completion was about 2 weeks. It took 6. There a still issues that need to be resolved. Brett was very friendly and kept me up to date but quality of work disappointing.
Warned me that bumper might have to be replaced but were able to repair old one and save hundreds.
Friendly and professional. Saved me a lot of money on my repair. Would do business with there again.
Very friendly and professional service. The level of communication throughout the process was right on mark. The work itself came out as good as I could have hoped. I would strongly recommend Caliber to my family, friends, and peers.
Everyone was very helpful and professional
I really appreciated the daily status communication.
Very nice,and professional job
Very friendly service. My car looks like new.
Truck looks okay, I can see where some areas that were scratched were touched up. The inside was very dusty, interior should have been cleaned before we picked it up.
Brett and Amy in the Marble Falls shop are awesome!! Not only do I send my friends over there,but I send my family. There no words to explain how great they are????
From my call to inquire about having the repair to completion of the repair, I felt I received professional and personal service from Brett Preiss and his staff.
Brett was personable and answered all my questions. Work was very satisfactory and done with ecceptional speed. Thank you!
Incredible job. My baby looks amazing. Thank you so much.
Staff and manager were super.
Very courteous & fast service. For having to deal with an unexpected truck repair, Caliburstaff made it easy on me. Would refer other people to you.