Vehicle Make : Volkswagen
Excellent work and excellent staff
Steve was a great help and very considerate
Love my cars repairs looks new staff is very nice
Will definitely recommend
We are missing two mats for the back seats and the side back door has scratches.
Great Service! Love that they contacted me every step of the way and to let me know what was happening
Steve was great. Great customer service for the most part. I'm in customer service as well and the person in the front office sets the tone on the customer experience that a customer would receive. The three times I went there the customer experience from the person in the front was ok but could be better.
My car looks amazing thank you so much to everyone who made her look that great. And thank you to Steve for keeping me updated all the time.
I was very pleased with the quality of work that was done on my car, looks even better then the day l bought it! It was also completed in a timely fashion, that was very beneficial to my situation...and the staff at the office were very friendly, especially the Manager Patrick, l felt like l was being treated like family, not just another customer. I will definitely be recommending this shop.
Yes I am completely satisfied! The service is good and the repairment is good. You also did a good job on informing the process and I appreciate that. Thank you for your help!
I now noticed two spots on the fender like two small indentations. I will take the car back tomorrow
Great service. Highly recommending to my friends.
Great work and great service. Service department did a phenomenal job communicating through the whole process.
Thank you Steve for your patience and understanding as we both had to deal with the insurance company. Your customer service went above and beyond what I've never experienced before you kept in contact consistently and for that reason I would return to you again if need be.
Exceeded my expectations! Thank you all for your hard work.
Thank you! Very good job.
Very professional and friendly. Its the best feeling when you know exactly what is happening to your car. You guys are the best in providing ease of mind and comfort.
Provided well updated information.
Operating in a time-efficient and effective manner.
U all did a very good job I'm very happy
I was treated very respectfully throughout the process and was impressed to learn that my vehicle had been cleaned in addition to the repairs! Very commendable!
I was very happy with the outcome of my car. The staffs are on top of things. They are on time with the results. I am glad I was able to work with them in getting my car complete. Wonderful result.
Good assessment for needed repair. Used good parts. Repair snd paint are excellent.
Patrick Fargo, The manager of Seidner's collision center at Loma Linda contacted himself it entirely professionaly. Not only was my car repaired to total satisfaction but he also helped me to navigate through problems created by Wawanesa insurance. I recommend Seidner's Collision Center highly.
Great customer service, great car repair. Professional. I could not be happier.
Alyssa and Patrick were awesome! There's also one guy so drove me to Hertz, I never got his name.... thought you were all great! It was a very pleasant experience.
EXCELLENT and legendary service. Thank you.
All was wonderful. Was very satisfied.
I am completely satisfied and will be bringing my cars in for repair in the future! You have excellent service and helpful staff. Thank you, Judy K
Great job. Done in the time promised
A+ workmanship.. Dr. Shirani Chand
Thank you for the excellent job..
Wonderful people and job well done very happy ????
Broken lock on my roll and lock cover
Staff were all exceptionally courteous and responsive. Nearly all the repair work looks very good. Appreciate the warranty, too. This is my first experience with collision repair so I don't know quite what to expect. It's amazing that I've been driving for 40 years and the only work I ever needed was one minor windshield chip repair. Just received the car this evening and drove to a medical appointment. On the drive home later, I noticed an area of replaced interior trim around driver door frame that has a noticeable gap from the headliner in the upper corner. I compared it to the original trim on the passenger door frame to make sure my expectations weren't excessive. The stock trim is fairly flush with the car frame. I'm concerned the driver side trim will continue to separate further due to stress from being stretched too far. I'm also concerned it may affect where it attaches to the puffy water seal around the door frame.
The chrome trim is not even and has a lip. I will be contacting the shop tomorrow at noon. Everything else looks great.
They did fantastic job fon car!!
Honesty & reliability are appreciated
Job well done.Communication highly appreciated.I will always highly recommend to anyone I know to have Seidner's do the repairs. Top notch professional personnel and technicians. Thank you for a pleasurable experience!AAA
Great job. Looks like new. Good communication.
Customer service above and beyond from all staff at this location. From Alyssa who always answers phone calls professionally, to Patrick who promptly got my car back to me and kept me updated the entire way, to Ruben who was able To drop me back off at work. I appreciated everyone and will recommend them to ANYONE looking to have work done. Your standards of excellence are amazing and I appreciate all you guys did to bring my car back to new-both times.
Job well done completely professional. Great people in the office stayed on top of the progress thanks for the reminders on my cellphone.again great job
Every step of the process was seamless. I really appreciated the updates. Very professional staff. I'm very pleased with the job that was done. Thank you much!
couldn't be more happy and satisfied, i was in and out within a couple of days and with their online updates regarding time and date of completion made it comforting knowing i wasn't just a number on an invoice. The staff were all friendly, helpful and professional. Thank you seidner's auto shop for making my truck beautiful again. I would definitely recommend this shop to all that may be in need of any auto collision repairs or maybe even just a little auto make over.
Thanks for all your help and great service.
Very professional starting at the front desk which I feel is important. They set the tone for first impressions of an establishment. I never felt ignored and was offered something to drink while I waited. Patrick was prompt in meeting me and taking care of my estimates. He was right there when I dropped off the car and he was right there when I picked up the car. I never felt I had to wait for him, but more like he was waiting for me! I had a wonderful experience and though I'll be ok with never setting foot into your establiment due to another accident, if I had to, I'll be back again.
Oh and kudos to the staff who does the paint because it was a flawless match!
Patrick was so nice and kept me "in the loop" with his corospondance with the insurance adjuster and the repairs. I am fully satisfied.
excellent first time experience quite impressed
The workers are very nice and helpful. Plus they got the work on my car done quick. I recommend this place to anybody needing body work on their car.
I greatly appreciated Patrick Fargo's professionalism and optimist attitude throughout my experience. Thank you Patrick.
It was so awesome dealing with Josh at Signers collision in Redlands he was an awesome person he really went out of his way to make sure to keep me informed and did everything he possibly could to meet my expectations which she did thank you very much
Vehicle Make : Land Rover
I usually have suggestions for companies to improve, since I am a senior mgr and have been in business over 45 yrs. I honestly have no suggestions to improve on the work product or service I recently experienced at your Loma Linda location. Keep up the good work and I will keep referring customers to your fine company. Thank you. Tom V
Patrick did an excellent job. This was my second time bringing my car to be repaired due to someone hitting me, and both times the customer experience was Excellent!!! I loved the text message updates and being able to see pictures of each step as the car was repaired. Also, they washed my car and detailed the inside. I have two kids 3yrs old and a 10 month old, so underneath the carseats was a pretty crumbly mess. I will continue to take my car to the Redlands location.
The customer service was excellent!
The employees were excellent, kept me updated on repairs.great job .I would recommend them to other people. Thank you very much!
Excellent work excellent service
The very best staff and service
Vehicle Make : Mini Cooper
Only bad thing is we are repeat customers
My bumper still has paint defects and will be taking it back. I had already expressed and pointed out the defects but today when ready for pick up my concerns were not adequately addressed.
Very pleased on the repairs on my Ford F-150. Will recommend Seidner's to family and friends.
the job was completed ahead of time great job.
Everyone was pleasant & helpful. My car was completed earlier than expected & the job was done with attention to detail.
Great job on the overall paint job quality and finish... Color match is just slightly off but then again so is the "factory" fog light cover that I purchased directly from Subaru which came painted from the factory... Thanks for a great job!
My 2004 Buick LeSabre was repaired nicely and delivered to me ahead of schedule and at the agreed price. Thanks to Josh ****, Mgr and his associates. Kent Dickinson, Loma Linda, CA
Job quality - Excellent
Communication - Excellent
Customer service - Excellent
Thank you for all your services.
Quality work and professional personnel!
I enjoyed the daily updates/pictures. It really gave me a peace of mind while waiting on the completion of the repairs.
Alyssa and Patrick at the Loma Linda collision center are super nice people, very helpful and kind. My matirix looked like new when I got it back. I would highly recommend this center. Thanks for everything.
Your staff.... all of them...were a pleasure to conduct business. Great management and training guys. Thanks for the great experience.
I was impressed how Seidner's kept me so well informed as to the progress of my vehicle. The repair work turned out perfect. Thank you.
Very pleased with all aspects of the service. A Job well done!!!
Fast work, good price and excellent job! Will be recommending you guys to anyone in need.
A few bolts are missing on the bumper and the paint is discolor we in one area.
I really want to Thank Josh and Patrick they are outstanding professionals. I will recommend this location to everyone I know.
My repair was quick and professionally done.
Great job it took a while but my car looks great. It's worth the wait.
Outstanding Job ????????????????????????
Josh, the sites mgr. is very professional, kind and understanding. He helped me make the best solution to my vehicles problem. He gives off an honest aura. You can trust his opinion of the situation. He is most fair with costs of any job given. If it wasn't for him, I wouldn't have come back a second time since my first experience back in December 2014. A job site is only as good as the person in charge. I'm soooooo glad he's at my site. I can always count on him.
Very helpful and courteous. Took care of everything and were on time with repairs. Great experience. Thanks
Yeah they had it done pretty quick, nice people, my truck looks really good
Great people to work with!