Door lock was not completed when the body work was completed. I had to call back about that. Them I was told the part would be ordered and called when the part came in. That didn't happen I had to call back down over a week later to find out it was ordered. The price was grossly mis quoted. Everything about the experience was bad.
Curteous and professional. Job done right the first time.
The body work and paint look fine. I asked to have door lock fixed while it was in there and this didn't happen. This had happened before when I had body work done on the front end and they were supposed to order me a bug deflector for the good and This never happened either. It's the little things that disappoint. Othewise good work.
They did an excellent job on my car! My car looks better than before. I will recommend everyone that needs their car painted. Thank you!
I've been a customer in the past, I wouldn't trust anybody else for car repairs.Their professional ability is unqual! Thanks
You did another fantastic job! I will gladly recommend you to my family and friends for any repairs they may require. Your staff are friendly and professional.
The process was quick and easy and I loved the text updates! Everyone was so nice and made me feel like I was in the right place to get my car fixed! I will highly recommend!
Great job, very friendly and honest!
The replacement of the bumper on my Nissan "Maxima"
Looks great, at this point I'm pleased with the great work also
I would like to thank the professional team and staff for a job
Well done. Keep up the good work! Again Thanks!
Car looks excellent and got it back a lote sooner than I had expected
Great communication with me regarding the repair. Also a great job matching the paint color.
Was very happy with the repairs done to my vehicle. The staff was very friendly and I would recommend people to use Rembrandt's.
So far the ride home was smooth....thank you all.
Excellent job! Car looks brand new! It was very nice to be updated and notified almost every day. Staff were very friendly as well!
Honestly a great job paint matching and installing my bumper. Would definitely recommend to a friend. Awesome stuff
The word that Rembrandt did to my car was excellent
We have always used Rembrandt for our car needs...we would recommend you to anyone who is in need of car repair
These guys did an excellent job ; car looks better thanever ; would recommend them anytime????????
2nd time for vehicle repair. Both excellent service and high quality body work.
Unfortunately this is my worst experience with Rembrandt's Auto Collision Center. I have previously used Rembrandt's before and had no issues with the quality or service. After receiving my truck today (Friday, 4 Nov 2016) and driving it home today, my wife noticed the greasy hand prints on the headliner and marks on RH windshield interior panel. It appears there was a lack of attention to detail on the finished product. Expect a phone call and visit on Monday.
This is the third time that I've had a vehicle repaired at Rembrandts you always do a great job thanks for your attention to detail.
You all were amazing! Exceptional customer service, timely repair, and the experience was quick and easy!!! Thanks so much! - J
My vehicle was fixed way ahead of the estimated time, the repairs done were great and couldn't have been better! My vehicle was clean inside and out. Really appreciate the quick and wonderful service!
First class service and a great job!
see answers in previous survey
With them and USAA it was just hassle free. Very thankful!!!!
Were pleased with the attention to detail and professionalism. Good job to everyone at Rembrants!
Excellent professional attitude and work
Excellent job, well done and very clean. Recommended for any body work and guaranteed to come back.
Great work! Felt like I was in good hands through the whole deal. Thanks much
Rembrandt employees were extremely helpful and honest. They helped me through my situation to the best of their abilities. You can't ask for much more than that. Very professional and excellent service. I will be recommending your service to my fellow airman on base and also neighbors. Thank you for your help.
Everything was awesome, thank you for cleaning the inside of my truck too
Rembrandt has always done amazing service! I was in an accident 8 days before my family was supposed to go on a 10 day trip and would have had to change plans if we didn't have our car back. Rembrandt work very diligently to get our car completed before we left! We could not be more appreciative!! They even had the entire car detailed; most places only clean up the mess they made conducting the repairs BUT Rembrandt cleaned EVERYTHING. We had a bunch of random stuff that they put in bags neatly and vacuumed/detailed the trunk space too. We r dedicated Rembrandt customers!!
Vehicle Make : Mitsubishi
I was very impressed with the work that was done. I also appreciated the updates every couple of days. It was nice to know that my vehicle was being worked on and the staff cared enough to keep me apprised of the progress.
They kept moving the completion date back and took too long to complete repairs.
I was very pleased I was able to get a ride home from an employee after dropping off my vehicle. It was also nice they were able to come pick up/drop off my vehicle at my residence. While not necessarily standard procedure, this allowed me to have my vehicle repaired when otherwise my schedule would not have allowed it for a couple weeks.
Have paint damage on right corner of number where they replaced bumper foot pad. Also black marker on chrome of number where they traced the outline of the number foot pad.
The color matches perfectly and the car was spotless!
Vehicle Make : Oldsmobile
The vehicle has transfer case issues that Were caused by the incident. When the vehicle was picked up it had extreme knocking upon take off. I'm Not satisfied at all
Thank you for the excellent and very fast repair!
Outstanding customer service!
Keep up the good work! I'm glad my car went to Rembrandt's. Thank you for the job well done. Mark makes sure you get taken care of. I appreciate your hard work!
Amazing!! Told the guy that hit me how awesome you are and he went to you too!!
They scheduled the repair right away and completed the repair within the week so I could pcs with no hassle. What blew my mind is that they detailed the inside of my car! Thank you all for such a wonderful job :)
My truck was fixed extremely fast! Looks like nothing ever happened, they even clened it inside and out!
Employees where very friendly and easy to work with. Got vehicle back early and was wash when I got it back.Repair lookes good and paint was a good match.
Amazing customer service. Car was finished really quick. And it looks amazing
You did a FANTASTIC job. Thank you so much.
I really appreciate that the shop fixed up my headlights even though they were not part of the collision damage.
This shop continued to amaze me! I had a full frontal impact with a tree and I honestly couldnt tell it was in an accident. Then got side swiped and they fixed that in a super quick timing even when I changed the date up on them. Would recommend to anyone.
The truck looks great and was done way faster than I expected. You can't ask for more than that. Thanks for the great work!
Great job and excellent service. Finished on time.
Great customer service. I appreciated having updates sent to me regularly. Staff was top-notch.
Too many date changes of when my car was going to be fixed. The end result was a very satisfied customer. Great job
Love this new text message update service!!!!
Felt like I was in the dark the last couple times y'all worked on my vehicle but this kept me updated every step!
Vehicle Make : Volkswagen
Great repair and even better customer support.
Not your average color, Truly incredible job!
Vehicle Make : Volkswagen
Best service in town, keep it up folks.
Fast, friendly and first rate service from start to finish. Will refer future business to you. Thank You!
I was completely satisfied with the service and professionalism of Rembrandts autobody shop. I will continue to use and recommend to all.
You always do an amazing job. When anyone asks about body shops I always say Rembrandts
Always know exactly what to expect from your team excellent service. Appreciate the positive attitude of everyone
Been there twice this year excellent service
Wonderful service from our first phone call to set up the estimate through the final pick up. Would recommend your company everytime.
Everybody was really nice
This is the best customer friendly business here in Clovis!! Each time that we have taken our vehicle here for repair, we have always walked away very happy. The repairs always leave our vehicles looking brand new and on top of that, the things you do such as cleaning my vehicle (inside and out) is truly appreciated. You really go out of your way, and because of it, I recommend all my friends to go see your shop when they need repairs. Thank you so very much!! Keep up the great job!! Wish there were more businesses like this in town!
Vehicle Make : Volkswagen
Amazing work done to my car!
Your team did a fantastic job with the repairs on my Lincoln. I will be referring anyone needing any work done to Rembrandts from here on out. Thanks guys.
My car needed quite a bit of work I was impressed with the text updates and when I picked my car up it was cleaner than it was when it got there! I was so happy! I'll refer everyone :)
Everyone was very professional and very helpful! Great customer service! !
The car looks great. The paint job well done. You did the job quicker than I expected and all your staff were excellent. Thank you.
Excellent job on the body work. Can't tell there was ever damage to my front end. Excellent customer service. Very friendly and quick to respond to any questions. Thanks y'all!
Great job! We are extremely pleased with the outcome. Thank you!
There are just spots that were not fixed. Apparently insured wouldn't authorize. I would have paid.
Thank you for the texts and great customer service!
You did a good job repairing the chip on my window. I still see a little mark but you did the best you could do. Thanks
I was so impressed with the quality and professionalism that you displayed. Certainly would recommend you to others. Thank you.
They where able to work with me and get my car fixed in a very short amount of time.
Excellent work and customer service.
Rick and all of your professional team are to be commended for the great customer service I received and the professionalism in all aspects in getting my car done in a timely manner. If I had a Rembrandt in Virginia Beach, that is where I would always take my business. Thank you for returning a nice clean vehicle, the one I took in was covered with mud and dust from my ****,751 mile trip and today I picked up a clean shinny car.. You guys are great !!!!!!
Great service, vehicle rides better now than when we first purchased it at 59,000 miles. Also when work was nearing completion got to road test the vehicle after the whole frame was replaced even with the brakes not feeling firm they took the vehicle in for closer inspection. Again great business and I will recommend the. To friends and co- workers.
Outstanding job! The car looks like it was never in a wreck. The interior and exterior detailing of my vehicle was an added bonus. These guys definitely took their time and did an amazing job. I would recommend this place to anyone and I will be taking my car there in the future.
They're simply the best! Wouldn't dare use anyone else!
Flawless paint and body work. Thank you!
Great job on everything! It was all done perfectly.
As always job well done. Thank you...
Thay got me in quick and did a awesome job
Just a job well done, thank you! Everyone was very nice.
Great service at a very fair price. Honest detailed service-the staple of a great professional business. I plan on using them for future repairs.
Mark and all his staff bent over backwards helping us get back on our road trip adventure of a lifetime in record time. We couldn't be happier. Thanks again,guys!
Everything was great. I had no problems. Bryan and Rick gave excellent customer service. My Fusion looked great when it was done, and they even got it detailed. Great customer service, fast repair, everything was great. Even the rental car guy was cool.
I wouldn't consider bringing my car anywhere else. The workmanship and ease of dealing with the insurance company through Rembrandt's makes it a no brainer! Thank you.
The service that i recieved from the begibnibg to end was above professional i have never ben treated so nice job conpleted on time car look awesome
Super nice and a job well done!
Your business is amazing!!! Thank you for all you do.
Keep up the excellent work.
The repairs was satisfying. And I received quality customer service. Thank you!
Everyone was very nice, and my repair job was great! I will definitely be recommending Rembrandt to anyone who needs their car fixed!
Fast, friendly and great quality work
Very impressed with the service you provided. Thank you all the way from Papillion, Nebraska.
Very professional, fine quality of work, can't tell it was damaged, never treated me like I was a dumb woman, kept me well informed of progress on car.
My car was repaired quick and it was a very stress free experience. The text message service made it convenient to stay up to date on the repairs and service.
Vehicle Make : Volkswagen
Great Job, Everyone was Awesome !!!
Great craftsmanship, looks good, a tad pricey
Very few updates but completely satisfied. We will see what Enterprise does.