Every one was very helpful and friendly. I like the way I was informed by text the progress of my car's completion date.
I had a great experience here! Jason in the shop did a great job repairing my dents and matching the paint. I'm glad I've found a business I can trust.
This is the best experience I have ever dealt with having your car fixed is a nightmare. Sloan and Ryan and made the whole thing so easy and I didn't feel taken advantage of. I will be recommending to everyone I know. Best customer service and best actual service ever.
Very efficient and professional.
I think the shop was very professional. Customer service was on point. Repairs were done quickly and at no inconvience to me. The car was cleaner when I picked it up than it was when I dropped off. I would absolutely recommend to other people
Excellent customer service and great quality work!
You guys are great, as always.
Professional. Very communicative
Dustin was very knowledgeable and helpful with my repairs. It was very convenient having the rental car on site. The repairs were done very well. They even washed and vacuumed my car. I would definitely refer Ideal Carstar.
Everything was great and fast!
Really excellent job guys! Car is like new.
The entire experience was great. The guys I met with were very professional and ensured I was kept informed throughout the process. Thank you so much. You can be sure I will be recommending Geico and your location to my friends and family.
Really great people and quality work done at this location! Alton was great to work with and Morgan is always polite on the phone.
Thank you for repairing my 5 month old new truck to make it like nothing happened!????
Thanks for fixing up my minivan. My kids and their friends are so glad to have it back!
One stop service which includes a rental and daily updates until completed makes this one of the most enjoyable car repair ever! Thank you all at Carstar for a great experience and a beautifully restored car.
Vehicle Make : Land Rover
Great customer service. Would highly recommend for any repairs. Completely satisfied.
Sloan did a great job at keeping me updated during the process and ensuring that the work done to my car was nothing short of high quality. While the repairs took considerably longer than anticipated the repairs look great. Any dissatisfaction was with the Geico adjuster, not with CarStar
Everything was handled very professionally and the work was done much quicker than the original time frame given. Very satisfied with the repair and with the service received.
Sloan was one of the most competent estimators I have worked with. In one quick walk around he identified all of the issues and even some I did not know about. His customer service was great through the entire process. Morgan was very helpful and made sure to explain my invoice and help coordinate my questions with Sloan. Overall I was extremely satisfied. I told my co workers about your service and one of them took his wife's car to your shop instead of Gerber. Brooks with Geico was also very good to work with. He coordinated things seamlessly with Sloan and your crew.
Very happy with my experience
Very prompt - conscientious- very customer centered - car looks great- an extremely positive experience
Vehicle Make : Volkswagen
Great service and happy with the constant updates on repair times and profess on repairs
Second great experience with Carstar. Morgan, Alton and Dustin were all fantastic to work with. Got done ahead of schedule and exceeded my expectations for the condition of my vehicle. I'm very pleased. Thank you!
Very professional and courteous employees. Nice repair job too!
Great service. Totally satisfied with work!
Easy and convenient. Great service. Thank you!
My car is not repaired to my expextations. There is a whistling wind noise when I drive coming through the car. The running board lights don't work. The doors are not aligned correctly.
Vehicle Make : Volkswagen
I am very impressed with the ease of making an appointment and all the contact that Carstar had with me. I liked the constant updates on the progress of my repairs and I will highly recommend Carstar to anyone who is needing repairs done on their car. Thank you for the great service, my car turned out beautiful!
Appreciative of the patience of the staff during my many calls and questions.
Looks great and completed the work on time.
They were very accommodating,they kept me up-to-date on the progress of my car. They reassured me throughout the whole process and explained exactly what was being done to my car. I would definitely go back to them they're professionals above all.
Sloan was very helpful & kept me up to date on the progress of the repairs.
Could not be happier with the initial greet to the final look over if work done. Great not be happier and grateful
Nice staff, communicated clearly, nice lobby, solid repair.
The whole process was smooth and easy. Our adjuster Alton kept us updated throughout the whole job. Great staff!
Best insurance claim auto body repair experience ever!
Went well and the staff was friendly.
My vehicle was not done at the promised day and time. They didn t contact me to let me know what the delays were. Because my vehicle was not done I had to pay the exrtra days for the rental vehicle. I was expecting to get my 50.00 back and was charged 11 dollars more for the rental.
I am not satified with that part of it.
The repair job looks Great!
Vehicle Make : Volkswagen
We have not inspected the vehicle yet even though we have taken possession of said vehicle