This is the review I posted on Google:
I can't say enough about Brent and his crew. This situation was more complex than usual as we live out of state and my daughter attends college in Salem. I am so appreciative to Brent for his responsiveness and the conscientious and caring way he treated my daughter during her first experience navigating a situation like this. Trying to help her take care of this long distance had its own set of stresses and I have to say that at every turn Brent communicated where things were in the repair process and made every effort to make the process go smoothly for my daughter. She was on a tight timeline because of holiday travel plans and his crew worked late to get the work on her car completed in time. It seems rare to find this kind of personal service in this day and age. Oh, and did I mention that they did a great job on the repair itself? Thank you!!
Great experience overall.
Car looks great. Thanks guys!
Brent is awesome. It was done way quicker than anticipated. They called the rental company when I arrived to make sure they were on the way and they made the process as simple as it could be.
Very friendly people and super fast, got my car back 3 days sooner than expected!
Everyone that was part of the process requieres to fix my vehicle did a wonderful job. Customer service was amazing! The pain job is amazing! I am beyond happy with the end result. Thank you so much!!!
Great job as before! Very nice people who work there and pulled my car out so I didn’t have to back up or crane my neck to get out. They were also great to call rental car place for us to come pick up their rental car. Just all around fantastic business to do business with! And done in record time.
High quality work! You can’t tell there was ever a problem. Thank you!
Fantastic results which is why I refer friends and family to this shop.
My vehicle was completed one week earlier. It looks fantastic. They even washed & detailed the inside. I highly recommend Hyacinth Collision Centre
Great fast service .. dropped of at 745 am Mon and picked up tues at 445 pm
Great job! Extremely quick and timely! Did not stop till the job was done fully and everything was fixed! Thank you
Thank you for going above and beyond for us!
Vehicle Make : Volkswagen
Great experience while my car was at the shop. Definitely know how to keep a customer happy! Thank you!
I am very happy with the whole experience. From the quote to delivery. Everything was great. The text messaging about status was new for me and I liked knowing what was happening every step of the way. The car looks great. Looks new again.
Thank you very much.
I had an absolutely wonderful experience.
Brent and his crew are great. I have and will recommend him to anyone. Fast, friendly and excellent repair work.
Brent is a good guy to deal with. Generally a good work atmosphere there.
My car looks great! It was finished before the estimated time.