Body Shop

Real Reviews From Verified Customers

Mark T.
Vehicle Make : Dodge
5 out of 5
3/2/2019
Very fast and a great job was very happy they cleaned it for me.Will definitely return again.
Louise F.
Vehicle Make : Toyota
4 out of 5
12/29/2018
I cannot begin to describe the relief I experienced when I brought the car in at the suggestion of my friend Duane Jones. The insurance company had suggested a dealership but Duane would have none of it. I had been a faithful Northwest customer all my years in Torrington but never for such a traumatic experience. I am very pleased with the friendly competent service .. Susan could not have been more supportive and the workmanship is outstanding. Thank you so much. I feel safe!
Diane D.
Vehicle Make : Jeep
5 out of 5
9/1/2018
Jeep looks great. Thanks
Nancy C.
Vehicle Make : Honda
5 out of 5
5/21/2018
My car was repaired beautifully. Thank you
Joanne P.
Vehicle Make : Nissan
5 out of 5
5/12/2018
Professional, prompt service. Job was done extremely well!
Rosalie G.
Vehicle Make : Chrysler
5 out of 5
4/27/2018
Well done Thank you
Ruben M.
Vehicle Make : Subaru
1 out of 5
3/15/2018
Panels are misaligned, orange peel paint finish poor quality and craftsmanship. Interior components not assembled correctly interior of trunk and rear Defrost not working properly.
Michael W.
Vehicle Make : Chevrolet
3 out of 5
3/3/2018
Repairs and staff are great. However, I am NOT HAPPY that management cannot get my name corrected in the system. In your system, my truck is listed under my husband’s name, even though he is not the owner and it is not registered to him. Even e-mails to my account are addressed to him. This is sexist and discriminatory, and will probably be the one reason I shop elsewhere the next time that I need a vehicle. Tricia Wu
Laurie E.
Vehicle Make : Toyota
5 out of 5
11/30/2017
Everyone was professional and helpful explaining everything that would be done to my vehicle and the emails on the update of the completion of my vehicle were great. Susan was always cheerful and helpful.
Deborah K.
Vehicle Make : Mercedes
5 out of 5
8/16/2017
This was my first experience with NW Hills. The quality of the repair and the overall condition of the car was excellent. The continual update of the status of the repair was also very much appreciated. I would certainly use your services again and would highly recommend NW Hills to others. Thanks very much for everything.
Dennis B.
Vehicle Make : GMC
1 out of 5
6/19/2017
Brought vehicle in for bodywork. Work was never quality checked door panels misaligned bodywork not high-quality. I will be checking the hundred thousand mile service that was done. To ensure all was performed to specifications vehicle is now back at the dealer to have bodywork repair it again
Joseph R.
Vehicle Make : Ford
4 out of 5
6/17/2017
The manager of the autobody shop was excellent. The technicians that worked on my car did excellent work. They told me it would take 4 days and it did. They even fixed a small dent that I was unaware of and not related to the accident. Glad I chose NWH GMC autobody for the repairs.
Jackie S.
Vehicle Make : Dodge
5 out of 5
5/13/2017
Was great
Teresa S.
Vehicle Make : Jeep
5 out of 5
4/28/2017
Fast and great job
Richard B.
Vehicle Make : GMC
5 out of 5
4/7/2017
Excellent job very nice people thank you
Wendy Z.
Vehicle Make : Toyota
5 out of 5
3/24/2017
Outstanding service! I already made a referral. My lease is up in August and will consider Sullivan's for a new lease.
Louise E.
Vehicle Make : Nissan
5 out of 5
3/8/2017
They did a great job, even cleaned the inside of my car.
Shelby B.
Vehicle Make : Ford
4 out of 5
1/28/2017
The only thing I have to say is that the door lo k sometimes sticks and won't lock, other than that the service was great!
Christopher W.
Vehicle Make : Toyota
5 out of 5
1/24/2017
The wonderful people at NW Hills are awesomely fantastic. Truck looks great!!
Allison M.
Vehicle Make : Jeep
1 out of 5
6/15/2016
My car was not returned in the proper condition. There is a white film on the back tail gate and tire cover. There is also a spot on the panel that was not properly painted. I am awaiting a call from the body shop manager tomorrow.

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