The work on my car was excellent, the staff was friendly and courteous,and they went a above and beyond to provide satisfaction.
Not only was the repair completed faster than you estimated, it looks beautiful. I know you had to wash the outside, but you vacuumed the inside. With our inclimate weather it has been almost 2 months since "Pepper" looked so nice. Thank you.
Great service. Very fast. 3 days instead of a week and updated the whole time. Matt was in constant contact as well.
My repairs were due a hit and run. When I called my insurance to find a preferred provider, I was referred to Procraft. When my claims adjuster called to inquire which shop I decided on, I told him Procraft. The adjuster didn’t miss a step. He said they did excellent work and there’s never any question with Procraft’s estimate of what’s needed to restore a vehicle. He was right. I’m so happy with my car. It feels new again! All of the staff were easy, courteous and professional to deal. And **** gets a special shout out for making this process painless and patiently answering my many questions. I absolutely recommend Procraft. Nice job, people!
Thank you for making my car look so nice.
did what you said you would.also very goos job tks
Outstanding work! The follow through by Matt was excellent and the interior vacuuming and detailing was an extra surprise.
Matt and the rest of the team were wonderful and I was so excited to get my Terrain back and looking beautiful! Thank you all!
Very professional and pleasant to deal with
Very professional. Work completed in fast and efficient manner. Going that extra mile and washing car. Everyone friendly and coffee was delicious. If a need arises you will be contacted first. Beulah G
Very professional. Finished when said would be. Great popcorn. Friendly staff: remarkable that the three I interacted with remembered my name and car given the hundreds they must see every week. Coffee terrible, but appreciated having it available. Car good as new: couldn't tell there had been a fender bender. Only suggestion: one of my calls was not returned - since all others had been and within 20 minutes, it was a notable exception.
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