Body Shop

Real Reviews From Verified Customers

Mical B.
Vehicle Make : Ford
5 out of 5
2/21/2022
Excellent work!!!
Kirsten L.
Vehicle Make : Honda
2 out of 5
2/4/2022
First, the quality of the repairs appear to be excellent. However, the customer service was very frustrating. I was initially told by Jayme that all parts were available and that repairs should be completed in 2-3 weeks. In my mind, I set my personal expectation to 4 weeks. By the way, I had a rental car available for 30 days from my insurer. I received no updates from Jayme unless I called. I began calling at 3 weeks. Repairs were nowhere near complete. Thereafter, she indicated on multiple occasions that completion of repairs were just around the corner. At about 6 weeks, I was told by Jayme that she was waiting on a part. Ultimately, I was dealing with Joey, who was more communicative and delivered on what he said. However, it took 8 weeks total. I would not hesitate to have repairs made at Reynolds again, but I would not go there if I had to deal with Jayme at any point.
Kathy N.
Vehicle Make : Ford
5 out of 5
1/2/2022
Outstanding customer service and the repair was excellent
Ivan J.
Vehicle Make : Ford
5 out of 5
12/26/2021
Great fast service
Mike H.
Vehicle Make : Ford
5 out of 5
11/27/2021
Arien was great
Johnnie M.
Vehicle Make : Ford
4 out of 5
10/2/2021
I would not take a car somewhere else we got the best workers over there to work on cars and body shop is best in town
Jon B.
Vehicle Make : Ford
3 out of 5
6/12/2021
I was afraid it would be a tough paint to match but it looks great! Thanks!
Marcia C.
Vehicle Make : Toyota
4 out of 5
5/8/2021
Everyone we talked to was so nice and helpful. The repair and especially the paint job were fantastic! So happy ????. Thanks. I remember especially Jami and Danny. I know Patrick Ray was responsible for the paint. Many thanks again.
Paul D.
Vehicle Make : Ford
5 out of 5
3/25/2021
Reynold’s repair shop took care of my repair needs in a very timely manner.
Andrew C.
Vehicle Make : Toyota
5 out of 5
3/12/2021
Quick service and did an amazing job
Loretta H.
Vehicle Make : Lincoln
5 out of 5
2/19/2021
I was pleased with how quickly they did such a good job!
Paul D.
Vehicle Make : Ford
5 out of 5
2/3/2021
Super job fair and honest
Catherine H.
Vehicle Make : Ford
4 out of 5
1/31/2021
My car looks great. It was ready as promised.
Joe Z.
Vehicle Make : Ford
4 out of 5
1/30/2021
Weldone
Austin S.
Vehicle Make : Chevrolet
4 out of 5
1/16/2021
The overall repair took quite awhile, but that was to due insurance issues, other the then that, overall good experience with the service.
PENNY C.
Vehicle Make : HONDA
5 out of 5
11/2/2019
It looks beautiful!
Erica K.
Vehicle Make : MAZDA
5 out of 5
11/1/2019
Very good customer service!
Quint S.
Vehicle Make : FORD
5 out of 5
8/7/2019
We thoroughly appreciate the attention to detail first and foremost of making our car look like nothing ever happened. Also would like to say that Erica,from the time she first looked at it to the many times we talked on the phone about things found after the initial estimate to the day we picked it up was professional, personable and made me feel like we were the only ones getting out car repaired. I have purchased a few vehicles from Reynolds Ford and will continue to do so but I as of now if the need arises again will go straight to Reynolds and to erica. Thank you for everything
RUSSENDA L.
Vehicle Make : GMC
5 out of 5
7/23/2019
Special Thank You to Russell for stepping in and getting the job done. What I thought looked hopeless turned out he had everything under control.And as long as Russell is there we will always do our business with you. Just hopefully no more dings....
Lois L.
Vehicle Make : SCION
5 out of 5
7/23/2019
Good job

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