Coastland is very easy to deal with. My car was completed on time and the repair was excellent. My car was very clean when I picked it up. I'll refer them to friends and family anytime.
excelant work,even noticed the interior was detailed
Thanks, so far so good. I'll be returning for a
couple of finishing touches ( a couple of parts
to come in BUT no inconvenience). A job well done, to
Very efficient and friendly! Job well done!
All were very professional, kind and did not overpromise or underperform!
Great Team Members & excellent work.
Many thanks - Mike
From the minute I walked into Coastland, the receptionist was very welcoming! I waited to speak to Mary, who was highly recommended from Torry @ Mercedes Benz of Bonita Springs. He said she would be able to look at the car and access the damage. I received an estimate and had he car repaired that same week. Exceptional! Thank you D. Rich
Mary was extremely nice and very informative. Service was great.
So glad that Mercedes of Fort Myers knew where to send me to restore my car that was clobbered by an irresponsible motorist! Coastland fixed the car and exceeded my expectations of the workmanship and thoroughness to make me happy to see my car the way it was before the accident! If anyone asks me I will definitely send them to Coastland Automotive. Thank You so much for the excellent repair work to my car, Sincerely, Richard and Aurora Hart.
Great service from ride home. Status updates And the repair. Thanks.
Mary and her team did a fantastic job restoring our car--"like it never happened." She made sure we got totally new parts, not the patch job preferred by the insurance adjuster. Their attention to detail and the care they took with our car were superlative. We are extremely pleased with the results. We passed on our good experience to Tory, our service advisor at Mercedes Benz Bonita, because he recommended Mary and Coastland.
GREAT JOB , REASONABLR AND QUICK WHAT MORE COULD YOU ASK FOR.
I felt well taken care of while working with Coastland. Everyone I spoke with was professional and helpful, and I could tell that you were working with the best interests of me and my car in mind. While I hope to never need collision repair again, I would definitely consider Coastland in the future for either me or anyone I know looking for a referral. Thanks for your hard work!
Although the vehicle looks great and the repair was done well it took just short of 2 months to get our vehicle back. That is a bit excessive in my opinion to repair damage to a 2014 vehicle. Especially when the damage was less than $5,000.
Fast, helpful and courteous. Great combination
Not that it was necessarily your fault, but it took much longer to get my car back than was originally projected and anticipated. It cost me over $500 in car rental fees for that length of time. At one point I was told there was potentially a loaner car available, then told no? That could have saved me a lot of money in car rental cost.
Better communication within Coastland itself
The repair job, though pricy, looks great.
Nice job - met every expectation of mine.