I was pleasantly surprised that the interior of my car was so clean when I picked it up. It looked and smelled like it had been detailed. It was so nice to go from the clean rental car to my extra clean car that felt like new when I picked it up.
I like that the attention given was polite and efficient.Thank you for a job well done.
I recently had some work done to my vehicle at carstar Lous this past week and am very satisfied with the product. The one thing that bothered me was the original estimate for a timeline was more like 3-5 days with a caveat it might take longer. It ended up being 10 days which to me seemed a little high. Not sure if there were problems or why it took so long since I didn’t get updated with the repairs. Otherwise everyone was nice and courteous and I am happy with the repair.
We needed my car repaired very quickly and Lou’s turned it around in record time and did a great job.
Keith was great! He communicated with me throughout the entire process; very much appreciated.
I also cannot believe how clean my car is! (I am not proud of how dusty and dirty it was inside.) Thanks for making an inconvenient situation easier. I will definitely be writing a 5 star Google review.
I was very happy and satisfied with the work, communication and customer service. Your entire team went above and beyond.
I would highly recommend your service to my friends.
Thanks so much!
Dean M. Haberle
My Escape looks brand new. Everything is as clean as it was the day I bought it.
2nd one I picked up in 2weeks, and they both look great inside and out. Excellent job.
It was great working with you guys. Answered all my questions in a timely manner. Will do business with the shop again if I have to. Thanks for all your hard work.
Dominique made this the most painless exprience ever. He even got me a rental car that was the same as my car so no anxiety issues! Hope I never need your services again but if I do, I know where to go!
Great job! I really appreciate how easy you made the process.
Very impressed, not only with the craftsmanship, but communication was first rate and the people were courteous, friendly and informative. I Will not hesitate to share my experience with others! Well done.
Vehicle Make : Volkswagen
I appreciated being kept updated on the status of the repairs! I also have to say that I called around 5:15 p.m. on the date of the accident and was helped right away with when I could bring it in the next morning. I had called another Carstar right before that and they told me I’d just have to wait till tomorrow because they close at 5:30. At Lou’s I was transferred to a repair expert and treated like I mattered. He asked a few overview questions about the car and talked about when I could bring it in which earned my business right away. I’m glad I took a chance and called Lou’s even though I figured they also closed at 5:30! Thank you!
Thanks for the great job you did
Everyone was super helpful and nice.
Friendly and knowledgeable team, timely service, excellent repairs!
Carstar did’nt have my authorization to repair my car.
The only place I go for repairs in the 21 years I have lived in MKE.