Great Job! Done with complete attention to detail.
Everyone at Ferman was incredibly helpful and welcoming. They truly went above and beyond what I was expecting.
Really appreciated the updates,and calls
Vehicle Make : Mini Cooper
After he stress of having been in a collision it was calming to have the whole crew be so helpful and friendly !! Very positive experience!!
The car looks fantastic. It was spotless when I got it back and the service people could not have been any nicer. Would highly recommend to friends and family.
Estimated 5 days took 15 days.. no communication at all if I hadn't called my car would probably still be there. Cost me a rental car for extra days. Also left with a nail in my tire. Very disappointed and frustrated.
Thank you for your work. The staff was professional, friendly and answered all of my questions.
Great experience. I would definitely recommend to my friends and family members.
Great group of people thanks for taking care of everything !Thanks again great job????
It was ready quickly... friendly people... updates on status..
Would rather take vehicle elsewhere to make it right.
The folks at Ferman Collision did a great job on paint, clear coat, paperwork, updates on the work, etc. Be sure to convey that to them. ????
Very professional staff who kept me fully informed. The repairs look great
When I picked my car up on Saturday 10/7/17 there was more damage to it than what I brought it therefor originally and it was inferred that the (roof damage) was from the storm that passed through this area in the beginning of the month. This is the 3rd working day since I picked it up and no one from Ferman has contacted me to let me know that they are investigating the problem. I turned it over to my insurance company Liberty Mutual. I never would have thought that Ferman would treat customers like this.
My vehicle was not cleaned very well when I picked it up. The staff said that it is just a complimentary cleaning. They just cleaned the hand prints from my hood and only some water marks. Disappointed that I had to take it to a car wash when I left. I never had to do that at any other shop.
Very nice and thank you for cleaning.
Excellent Service! I experienced with your company
We had things missing from our Card after we got it back.
Other than that they did a great job fixing our vehicle.
Experience was great! The staff is great and they kept me informed throughout the repair and had the work done a day early! Would recommend them 100%!!