We were kept informed of the repair progress every step of the way. The repair job itself was absolutely awesome. The front end of our SUV looks brand new. The customer service is second to none. Dusty at the front desk was beyond helpful. No one enjoys having a car accident, but the staff at Carstar Hawken took care of everything for us. This business is HIGHLY recommended!
The staff treated me as a friend or family member, they kept me updated on status, and my truck looked as if it came off the showroom floor. We discovered a few minor issues having to do with the blind spot monitor, but I have no doubt we will get it right. They Rock!
Thank you so much. My Camaro looks amazing and Brand New! You guys went above and beyond to make sure my car looks new again. I cannot Thank you enough. My husband picked it up for me, and I got out of bed sick just to see it this morning., and I am so proud of the work, and will recommend others to use your services!
Thank you so much for always taking such good care of my car and me! You always complete my car so quickly! It looks beautiful! Best team ever!
We are insured by USAA, who recommended this shop. We had no prior knowledge of the shop and were a bit concerned about using this shop. When we arrived, we were warmly greated, our car quickly inspected and the estimated. The projected time for repair was stated. All involved could not have been more friendly or professional. They put us at ease. The work was completed within the projected time frame. They called us for pickup. When we arrived, we were pleasantly surprised. The work was flawless, the paint match was unbelieveable, the car cleaned. We were very satisfied, especially when the shop Manager, repeatedly stated, “if you find anything wrong, please let us know and we wil try and fixit.” I would highly recommend this shop!,
Very friendly and helpful people
car looked better than it has in years. so appreciated the inside and out detail work that was completed.
I was very impressed with the professional and friendly service. They went out of their way to make me feel comfortable and to ensure everything I needed was taken care of.
I appreciated the continuing updates by phone and email throughout the repair process. Also my car was repaired and returned to me days before estimated completion time.
As always, Jerry, Barry and the crew who really "does the work" were wonderful to work with. My Jeep came out looking better than it did before and when there was a small glitch, Carstar Hawken immediately fixed it and made sure I was satisfied. Thank you so much.
Some of the best customer service I have ever experienced. Great job!
Really enjoyed the repair updates
Hats off tu Jerry Barry and Dusty
I like the way Liberty Mutual and CARSTAR work together to make things so easy for the client!
Completed ahead of time and my car looks great!
This was my first collision in 46 years of driving. Deer-Car accidents are pretty normal in this area. I was happy that Hawken was here to help. Dusty made the process much easier than I had anticipated. After the repairs were finished, which was sooner than expected, i was very happy with the result. My truck seemed better than new! All of the gaps between the edge of the hood and fenders is right-on. The truck is clean and ready to go. Thanks Hawken for a job well done, start to finish.
allways comes out like new.
Car looks great.everyone there so helpful and friendly.Will recommend.Keep up the good work.
Vehicle Make : Land Rover
Very satisfied and a job well done!
Everyone i met was knowledgeable and friendly.