Always professional. A well run company.
The service and quality of work done was exceptional.
I would recommend Marina Auto Body to anyone who needs work done on their car.
Thanks for a job well done!
I was impressed about all the emails and calls updating me about my car all through this process. The car looks great! Thanks
I picked up my car today and it looked better than new!! The entire staff at the Glasgow location were courteous and professional. I was given updates by my estimator several times while my car was repaired - very quickly!! Thank you Marina Auto Body for a wonderful experience!!
I have had cars painted and repaired over the last 30 years. For twenty of those years at Platinum Auto Body in Marina Del Rey. This is the first time that an autobody does not polish and detail a vehicle that has been repaired. Moreover, Marina Auto Body only did exactly what they were paid to do by my insurance company without seeing --or trying to see-- how repairing some sections would affect the look of the others.
Even thought the staff had told me on Friday, October 13, 2017 that the car was ready, because there was an financial error on Marina Auto Body's side that I owed a deductible and had to get my insurance to call you, I picked up the car on Monday october 16, 2017 and found the hood and the back part of the car very dirty. Really?!?! I had to "scratch with my nail debris that had been stuck onto the paint of the hood and tail and then "polish"the area myself to make it look better so that it matched the newly painted front and back fenders.
Moreover, there were "visible' chips right along the new part that replaced which made the chips stand out even more. After my observation, the attendant brought out a small bottle of matching paint and began covering the chipped areas which then made a huge difference in the appearance of the vehicle.
Did they do the work, it appears so. Did they do work so that I go out and tell my friends that Marina Auto Body did an amazing job? No.
Thankyou for allowing me to voice my opinion.
Marina auto body is so professional!
I loved the email updates and personal calls.
The car is beautiful ! Thank you for a perfect job.
I really liked the customer service that I received.
Everything was great at Marina Auto Body. John and the staff was helpful, courteous, and communicative. I would definitely go back.
the damage was so smoothly repaired, it looked like a new truck
I'm really impressed with the extra mile you guys went to correct a lot of minor issues I didn't see as pressing. I feel like I got a new car! Thanks so much
Thanks s for the fast repair and nice contact!
Excellent service and assistance from Matt and Neil.
Matt was very nice & I was happy to be able to have the car repaired while I was on vacation. That worked out very well.
Thank you very much.
Vehicle Make : Volkswagen
Car looks great
The people there are really friendly and yes i was very satisfied with there work. I recommend people here
First of all, hats of to Neil. He was there through the entire process, start to finish. Neil was professional and people friendly. This made every run smoothly. The other staff and the front desk were kind. Grade A service!
Great communication, fair pricing, nice work.
I foind Marina Auto Body to be a very pleasant & calm working environment where customer service is job ****.
Very professional, great communication, timely updates, thorough explanations. The customer feels important, not as if the body shop is doing him a favor, as is often the case.
Excellent job on all accounts!
My 2000 accord looked brand new when I received it.