My promise date was pushed back 4 times and they had my car for over one month! It was promised before the holidays and was not provided. In the meantime there were no updates via email or text as promised. I had to call each and every time. When i finally received my car back, my door entry did not work and the headlights were uneven. These error were corrected and a few days later I discovered that the washer fluid lines are reversed. I now need to contact the service department again and be inconvenienced again. Horrible service. I will never go there again and I will strongly recommend everyone I know to stay far away as well. I contacted by insurance company and made sure this repair center will not be recommended to any of their clients. Very disappointed
Good people to work with.
Great Service, Thank you.
The service I received from Service King was professional and greatly appreciated.
Delivered what you promised
My experience was excellent from start to finish. My husband was a little skeptical about everything at first due to past experiences with another vehicle but since it happened so long ago,(I believe when Service King in Peotone was under another name and management) we wanted to give our community the business. Dan and his staff were extremely helpful and everything went as Dan said it would. We were also able to schedule a rental car to meet me at the facility which was so convenient. When I got my car back my bumper looked great and my car was even vacuumed & I noticed armor all on my tires, something I did not expect! I will definitely be contacting this location for any future needs and I will be referring my friends and family there if they need service. Thank You for a great experience.
The communication from beginning to end was excellent. Picking up our vehicle was exciting. It was sparkling clean and the work done was priceless!! Thank you for caring for and working so that my son’s suv would be better than expected.
Very professional and competent staff
Excellent job on my car repair. The inside of the car was so clean and smelled fantastic!
The Crete representative was very nice and helpful ... the car was not fixed at his facility’s however. The Peotone shop who did the repairs was a terrible choice. The car had to be sent back multiple times and the flaws were glaring. Dirt in the paint , scratches and other problems that should have been addressed. I was not happy at the quality of work. Too many problems to list ... there were other cars with marker on them as well .. I was not alone
Quick and efficient handling of repairs.
Paint and all cosmetic work is great. The exhaust does rattle against the undercarriage of the car, but I should be able to fix it relatively easily with some exhaust wrap. Overall, I am happy with the work and really appreciated both the interior and exterior detailing.
Dan Bloechl was great to deal with. The work was beautiful and completed quickly.
Great repair my vehicle looks like new and amazing customer service!
Very fast and professional.
You all are awesome. I love my clean fixed car.
Great work, very friendly people. Job well done !
The service was fast and the work is great. Dan Bloechl was awesome to work with.