Everyone was great, couldn't of ask for anything else.
Mike was very helpful and kept us informed about the progress..
My rear door handle does not work properly, my dashboard is now cracked my headlight switch is broken like someone pushed it in when you are supposed to turn it. And the passenger door rattles bad when you shut it. I am very upset n hope that the truck I just purchased will be fixed like the way I brought it in to caliber collision
I thought Michael O'Donald was very professional and kept me updated continuously on the progress of my vehicle. I would highly recommend this shop.
From the time I pulled in everyone was so nice and helpful. I got my rental and was on my way. I was kept informed the whole time and the repair looks great. Customer service was awesome. Thanks again. I hope I don't have to use this service again but if I do I would definitely go to a csliber collision. Thank u.
Staff is great! Thanks for all the hard work!
Everyone was nice, informative and efficient. Great experience.
Just the time frame was a little lengthy, but repair was beautiful!!
Great Customer Service Courteous & Respectful
Damage Repaired Looking Professional
Besides the extended time it took to repair the car, the staff was very accommodating!!
The outcome on the car looked great too!!
Caliber collision seemed very thoughtful of me and my truck. Accidents **** and anything that can make the process any easier is a relief. I think caliber takes pride in providing relief.
Great job. Nice employees. Keep it up. Tom
Thanks to Mike and Tammy very efficient kept in contact every step of the way! Great job to the staff at caliber collision
Your associates were all very kind,explained everything to the utmost. I would bring my car into you again. Service was awesome.
Thank you all so very much.
It was a pleasure dealing with uplifting people. Friendly and caring. The repair is perfect. Looks like new AND my vehicle was clean inside and out.
Great customer service on time really love the text that I received from my status updates
Excellent customer service and high quality work. Would definitely return if necessary
Vehicle Make : Volkswagen
Too a lot longer than what they told me initially. Great work, car looks brand new but I was told Tuesday from the initial incident date. And then it was pushed back day by day until Wednesday. A straight answer of "it will take a week and a half" would have made my life easier. Besides that they did a great job
Everyone was very friendly and courteous.
**** good and quick service. They even wwashed the truck and cleaned the interior. Very impressive. Exceeded my expectation
Send me a text at 7 am to early for that
Fast and very efficient . No problem with the Rent-A-Car although I could not be there the next day to pick my car up at by 530 and I just hope I'm not charged
Great experience. Car looks like knew Happy with life time guarantee
Not happy with cloudy used headlamp, piece broken above hood
Vehicle Make : Volkswagen
Great repair job
Everyone there were very polite and helpful. The repair was quick and satisfying!
Upto date repait. Great customer service
Timing was perfect keep up the good work.
I found the staff to be very professional and helpful. I was kept notified of the progress. Although it wasn't complete on the original date, I was made aware of the status and the reason for the delay. I would strongly recommend Caliber Collision to anyone needing your services.
the wrong part was ordered. it took some time to come. when eventually it came the person who does the job was away. it cost extra for car rental that came out of my pocket. I was very dissatisfied over all. geico will be informed.
Once again you guys have knocked it out of the park!You guys are amazing! Thank you so much!
Delays for wrong or damaged parts... Maybe a suggestion... Not set up repair until parts are right... Instead of having a rental for longer than necessary and trying to communicate while in the middle of surgery...
You guys did a great job you were fast and got my jeep back looking good again if ever i need body work again i will choose you always thank you
It took way too long to complete.
Everyone was very kind and courteous. The work was done quickly and from what I can tell so far, completely.
The whole repair process was fast and simple. My car looks great!
I have to return for a piece which does not appear to be firmly affixed
The staff was very helpful and kept us informed about the progress of our Honda. They were professional and friendly.
Very fast and courteous service. You are all wonderful. Thank you.
The car looks and drives exactly like it did before the accident. I cannot tell the difference.
I am thrilled with the way the car turned out! Every one there is super cool! Thanks for your great work.
All employees were friendly and helpful from the drop of till pickup.thankyou
You guys were wonderful! It could not have been easier. Let me know if anyone needs a recommendation and I'll let them know you were great.
I was extremely satisfied with the service I received at Caliber in Port Charlotte, Fl. I was informed of the progress my vehicle several times during the week. The transfer to a rental vehicle was also was a very smooth transition. Very happy with their service.
It took 24 days and 2 wasted trips to your facility to do what they should have done to begin with.
My first experience not only with your company, but with any company. Normally it is our nature to compare experiences and in my case I cannot. Even with this being said I can say from the first day meeting the receptionist towering the head of the team who was going to repair my car was pleasant, professional, and job well done! Also must mention the car rental company as bing exceptional too!
Caliber Collison had the vehicle for more than 60 days. I had no vehicle and this made my life differcult for more than 60 days.
Turner around time to repair vehicle. Caliber Collistin had the vehicle for over 60 days.
The vendor delivered the wrong part and had to wait an extra day but no worry!!!
Although the repair took a long time, we feel that was because used parts were arriving unusable. A new part was finally purchased. Customer service was friendly and efficient.
Service advisor was excellent.
Awesome job! And the car was clean of any dust or residue inside and out
Very customer oriented, kept us informed through out the process. Very pleased with the out come.
EXCELLENT JOB ,TY Will use you in the future for mishaps,if any
Chuck was the best! Hi caring attention to keeping me abreast of events was superb! Thank you all!
Top notch service!! Extremely satisfied and will recommend them to my friends. Tom was especially helpful!!
Looks like it never had a accident, looks great
Vehicle Make : Mitsubishi
I can't even tell my vehicle has been in an accident. Thank you.
Excellent customer service!
Yes ..... Thanks to Bruce and Tammy for courteous and professional service!
awesome job..cannot remember a. more pleasurable experience under such stress. great work..great employees
Chuck kept me informed all the way through the process. job came out great.
They were awesome. My dodge looks brand new!
We had great service and we were kept up to date at all times on the progress. Car done ahead of schedule. Thanks
Very helpful, professional stayed in touch through out process. Very satisfied
Tami was wonderful. Kept me informed. Had all repairs scheduled and done efficient toy as possible she is an asset to your business!
Great customer service, organized with paperwork...very friendly employees!
Car looks brand new. Appreciated the ride in the golf cart to see status of vehicle.
I was pleasantly surprised to find out that my taillight was replaced although it didn't look like it had to be. The best part about it was that it had been custom painted to match the other taillight that I had originally painted myself. I was happy to see that caliber collision went the extra mile to make my car look even better than before. Great job, you guys rock.
Excellent from start to completion. Every single person that we dealt with went over and above to help us.Many thanks for such courteous, proficient service. We have never been treated so well. We also appreciate the updates sent to us as the car was being repaired.
Great job on body work though I feel I had to wait a bit longer
They were incredibly efficient, friendly, and the work looks wonderful!! It's like it never happened!
Everyone was professional,informative and very helpful
Although it took longer than expected our car looks like new. Because if a previous accident there was more things wrong than expected. Caliber not only fixed the new damage but fixed some of the previous poor work to make our car look and ride better. We really appreciate the attention to details. Even the paint job looks so much better. Thank you so very much. Caliber did beautiful work.
The best service I've had from any service related
I'm telling everyone I believe in America again
You guys are the best
Everyone was absolutely wonderful! Thank you for a great experience with Geico.
Extremely satisfied. Tom handled every detail and all worked out as promised. Thank you so much
Dropped my 2010 mazdaspeed3 off on Monday morning had the entire passenger side repaired and got it back that Friday afternoon very pleased with the turnout they definitely know what they are doing. I wouldn't recommend anyone else but caliber collision. Chuck called me each step of the way updating me on the progress it's a very professional place!
Vehicle Make : Land Rover
Great job just took bit longer then expected .
I am happy with the job, owever there was a few times where I was
Kept in suspense not nowing when to pick up the viecle,left messages
And nobody answered,so I had to keep phoning and that din't sit well
With me,but I am happy with the end results. Thanks Eva.
The people are very nice but some of workman ship not bumper is bent paint has orange peel look not happy they painted the top rail of bed on side of repair but not other made look bad my opinion they r supposed to talk to insurance company about but should be covered under this repair cause all happen same time and big cut in plactic on bumper too rear is one talking about so I'm not really pleased with all
Love the continuous updates and repairs were perfect!
The work done to my truck was excellent. The staffs demeanor was excellent. Communication was lacking. However, I did find out when I picked up my truck exactly how swamped and short-staffed you were.
I'm not happy that my bumper hangs a little lower from the body of the hood.
Very helpful Tammy is great and kept me informed this was my second time (hopefully the last) very satisfied car looks great
Good job, appreciated the ongoing texts with repair status. Love Tammy my mechanic. Geico, Enterprise, both great, felt like a VIP!
Everything was handled perfectly from beginning to end - NO hassles! Caliber kept us informed all along and returned the car completely clean in and out and in the stated time frame. We were amazed and very pleased. We recommend them highly.
The question asked assumes that my vehicle has been repaired properly and in a timely manner, which I can assure you has not happened. While the service started off in a good direction, it increasingly began to go south. I still haven't received my vehicle and will NEVER use or refer anybody to this company again! There is no doubt this experience has been regrettable. I not only will be sure that my insurance representative hears these regrets, but will be sure to let them know if this is a company they stand behind then I should perhaps rethink my insurance company as well!
Excellent service! Customer service from A to Z friendly feast and clean love it! ????????
Wonderful customer service .. Communication outstanding , quality
and care, fantastic.. A
The staff was always professional and willing to answer any questions. The time line for the repair was appropriate and allowed me to be back in my car as soon as possible. Great staff and service! The text updates were very timely and it made it easy to stay informed regarding the progress. Great team! Thank You!Dana W
Very knowledgable, friendly. Makes you comfortable.
We are completely satisfied; a job well done. We are impressed with the one stop setup Caliber offers. Additionally, we are impressed with how thorough our car repairs were considered and completed. Thank you!
Over all repairs was great.
The transfer with the rental return was confusing. I payed more than I should.
Everyone was great! Exceed my expectations! Very friendly and knowledgeable.
Tammy and crew were amazing letting me know how my car was doing and the process completely exceeded my expectations if I need a repair done ever again I will be coming to caliber over the Honda dealer I usually would go through
The company was great I had no problems it exceeded my expectations
I would like to thank Chuck K. for being so informative about the estimate. Again thanks Chuck
Chuck was awesome , knowledgable, friendly, proffessional and detailed oriented. Asset to business
Caliber Collison went beyond fixing my van, I was just in awe when I saw how good it looked, I can't thank them enough. I will surely recommend them to anyone I know that needs repairs on their autos.
Thank You Caliber
The service we received was friendly and professional from start to finish and the damage on our truck was repaired great and looks like brand new. Would definitely refer them to anyone.
Thank you for the beautiful job you did on the car . Excellent job!
Nice Job Thanks Everyone very Nice!
Professionalism arrives in your industry! Thank you for a great experience.
calibre went beyond the call of duty and helped me with my car did an excellent job and communicated with me everyday
Awesome service Tammy was great
I was told they were going to touch up complitary hood chips in paint and it was just part of their service and they did not do it. It was brought to their attention and they took it back in the shop and touched up one and none of the others and did a bad job on the one. Although this was complimentary but they should have honor their word. NOT HAPPY
Chuck was fantastic. He coordinated everything and kept me informed throughout the process
We were notified about the progress of our car every step of the way, it was very reassuring. The entire staff were so nice and professional.
I just have one area at the corner of the passenger side tail light that I would like you to look at. It looks like either the paint or the bumper has 3 small cracks in it. Other than that everything was great. Great people to work with.
My car was fixed in the time frame that I was told. All employees were very friendly and helpful as well. I would definitely recommend Caliber Collision.
Chuck is very professional and persistent with the insurance company when handling my situation. He made sure that my car was Safe when in his care!
Liked the one stop experience. Repair was done in a very timely manner. Car was returned clean. Thank you for the friendly service.
Everyone in the Charlotte Harbor office was extremely nice and professional! My car was fixed fast and they did a great job...highly recommend!!
Repair looks great. They did a great job. Thank you.
Very good customer services. Awesome job on car repair
Everything went very smooth thank you
Everyone was very personable & very courteous made me feel comfortable being in a new location thank you job well done
The process was easy and everyone acted professionally.
This company has been great to work ! They let me know daily how it was going and my car is back to being wonderful!
Everything was great, Chuck and Pam and the rest of the staff made it very easy. They arranged my rental car and kept me updated on the status of my vehicle. It came out looking great. I couldn't be happier! Thank you!
Excellent experience, great team!
Chuck kept in contact each day which made me feel good with the repair
Great job, everyone was helpful
Very professional. Every was great and we are happy with the work.
Completely a top shelf company
It was great!
A nice job...plus a nice clean car, inside and out!!! Wow! "Zippy" didn't know how to act, getting such a nice bath! Nice people and very professional operation! Thanks.
they kept me informed with progress consistently. very nice job
The car looked amazing & they also cleaned inside my dirty car. Thank you so much.
The team was great at keeping me informed every step of the way. Between the text messages and phone calls, I was fully aware of where my vehicle was in the repair process. And the finished product looks great too! Definitely would use your service again if the need arises.
The whole process ran very smoothly. Everyone we dealt with were polite and professional. We were kept appraised of the progress and the repairs were completed in a timely manner. The repairs were explained to us and the finished product looks like new.
Tom Mokosh was helpful, courteous, and professional, as well as the other employees at Calibre. I will return, if I need any body work on my car. Thank you.
I love how fast and easy the whole process was. Everyone was friendly and kept me updated on what's going on. Coustomer service was great. Thank you!
Excelent job. It looks better than bran new.
Bruce is very helpful with any issues with the car repairs.
Everyone was wonderful!!!!
Totally satisfied with all aspects of service and warranties work product. Your employees are very professional, especially Chuck who handled the appraisal and direct customer relationship beginning to end. Also I like the auto notification text messages keeping clients informed and engaged.
Great company! Take care of Chuck????????
Excellent work and service!
I thought it was great that they kept me involved with the whole process and finished a day early. The work looks great as well
Chuck did an excellent job from beginning to the end! Thanks!
very good job, you even cleaned the interior the best its been in years. thanks.
It was worry free experience
I would not change anything ,just keep on being friendly.
Staff was very cordial & helpful
Fully explained repair & aftercare of the repair
You guys did an amazing job thank you very much
The entire transaction went very smoothly. I worked with Chuck who was on the ball at all times. He kept me informed as to the status of the repair etc. The service at caliber collision was superb. I would recommend them to anyone. And will.
Their customer service was exceptional, the job was completed much earlier than expected. Great Job!!
You guys did a wonderful job. I would recommend you to anyone. Thank you for making my car beautiful again.
I am very pleased with the outcome on my BMW. It took only a couple of days to complete the repairs. I would definitely recommend this shop to family and friends.
My first pick for any repairs to my vehicles!
I was completely satisfied with the overall service that the staff provided. The repair staff went above & beyond with the restoration of my car. They fixed things that were not even on the list, which speaks volumes about their commitment & level of service. I will DEFINITELY RECOMMEND Caliber Collisions to my family & friends. THANK YOU ALL FOR A JOB WELL DONE!
Excellent service. Everything was completed on time and on budget. Have absolutely no complaints
Polite and courteouus personnel.
Shop kept me well informed and repairs were on time and very satisfactory.
I would recommend Caliber Collision.
I didn't like the way the rental car return worked.
Service, care and commitment we're perfect!
Very professional thank you for a job well done
I found the employees' to be very customer oriented and friendly. Also very happy with the vehicle repairs. I would surely recommend Caliber Collision to friends. Thanks for getting me back on the road again.
Although your attitude was positive, I felt that it took too long, in spite of the parts issue. When I did get the car, I noticed that a art of the quarter panel was not secure, which you agreed to fix when I could drop by. Further driving, with me in the rear seat on the driver side, I stated hearing a rattle from the quarter panel/ trunk area with nothing in the trunk to rattle. Will be talking to about that to. The rest of the car repair seems to of good repair.
I would DEFINITELY use your company again. Your staff goes above and beyond for their customers. Thanks so much!!
Appreciated their contact with updates every dsy. All staff was very kind & helpful.
Vehicle Make : Mitsubishi
Great Service from beginning to end!
Great customer service and amazing correspondence. I knew what what going in with my car at all times.
My car looks great and I couldn't be happier.
Job was done very nice and kept me up to date on the progress of my car repair
Thanks for fixing my car back to normal always have great customer service with y'all
Impressive turnaround time and great team of people. All high "caliber" professionals that turned bad damage into a pleasant experience!
Thank you Tom, for keeping me up to date on my cars status! I appreciate all that you did for Bessie (the car) :)
Had my engine steam cleaned b4 claim during there quick buff job after said paint done engine cover in paint dust ... Other seemed like rush job paint was orange peel till I ask 2 fix. They buff it... Dustin my engine .... Tx. 4 ur work ...
keeping me up to date on the repair and having it ready at the appointment time. Thanks
Everyone was totally professional & courteous and updates were communicated by phone, text & email. The work was excellent & completed ahead of time. I will definitely use Caliber again (if neede) & will not hesitate to recommend their service.
The communication was awesome. I did not have to worry about a thing. I knew what was going on with my car every sye of the way. The people there have great customer service skills. I highly recommend caliber collision.
Thank you to all the staff for such good care of my car. I really like the updates as well. Great job.
Vehicle Make : Volkswagen
I believe you are already aware of the issues.
Great work, great customer service! ????
Very nice friendly and I liked how you kept me notified as work progressed.
As upsetting as it is to have to pay the cost of repairs, the polite and attentive staff at your business made for a positive experience. Both of our automobiles were completed promptly and looked as good as new. Both cars were expertly repaired and very well cleaned to "detailed" like condition.
Everyone was great & I really appreciated the text messages.
very good and i am very pleased. thanks.
The speed of my repair was exceptional, staff were all very easy to deal with. Would recommend to friends.
Great restoration work on my car. Friendly, competent local staff in Port Charlotte. Will recommend this business to my associates.
Staff at this location are awesome. Worked with Tammy and Chuck.