A1 service friendly staff, kept me informed throughout process.
Very good work! I love how I was updated by text step by step!¡¡¡¡
The team was great and constantly kept me up to date with status. I appreciate their communication and quickness with getting my vehicle repaired. I would recommend 1st certified to my friends and family.
Very professional, high performance, on time, very helpful and accommodating esp Mr. Len Fisher. Will definitely recommend
San Bernardino 1st certified collision center was amazing. Enjoyed the staff, they were extremely friendly and helpful. They went over and beyond and exceeded my expectations from friendly staff to my auto repair. Many thanks to George, he's an excellent person and employee who truly values customer satisfaction and retention. Thank you
Excellant. Great.prompt service.honest. the best.
Keep expanding locations. Staff is very welcoming!
You guys did a great job. Thanks to George for being so kind and even helping me out right when the shop closed I appreciate the help thank you
You guys are awesome! I could not be happier with your service and the quality of work done on my car. Your manager Beckie is friendly, knowledgeable and beautiful.
My car was fixed and looking like when I bought it in one week.
The second time we used a first certified Collision Center and we've been very very satisfied with the service rendered. Jess Flores was very helpful and answered all my questions and I was very satisfied with his service. Yes I will recommend you in the future.
Jorge was very professional and he had great communication throughout the whole process. Over all a really great experience. I will definitely be recommending you guys!
Good morning you have excellent personal is very good and good and very happy for you work and my troka thanks everyone
Great service! Fast results and got the job done!
Vehicle Make : Mitsubishi
Great service. Great communication. Thank you guys. Job well done.
You guys did an OUTSANDING job!!
You did a excellent job on my car.
Amazing communication, fast respond, excellent customer service. Vehicle looks great. Thank you
Len Fisher did a very good job on my car. Thank you.
They were very courteous, professional and kept me updated on the progress of repairing my car. I'm very satisfied and I had personally thanked Mr. George for his excellent customer service skills.
Having an accident, or car repairs can be very stressful, but your staff was very professional comforting I had a wonderful experience very satisfied the repair work on my car was exceptional timing was great and if I ever need car repairs this is where I'll go and I very highly recommend it to other people thank you very much for your service.
Amazing service. George , Jessica, and Armando were really helpful.
George and Jessica have been so helpful in my whole experience. This is my second experience with 1st collision and glad I chose them again.
George gave me excellent service and did a great job!!!
I also was received very warmly and professional by the front desk person.
I want to thank both for making it a positive experience for me. I will definitely recommend you to others.
Spectacular customer satisfaction skills by always keeping customers up to date with their repairs.
Great job with friendly service
Thank you, I appreciate your time dealing with me
George was quite helpful and the receptionist as well getting enterprise for me, thanks
It was good to be updated at all tines and that the job was completed on time as promised even though the adjuster keep us waiting
Good service always keeping you informed
Gary was professional and went beyond to make sure we were satisfied. The receptionist was friendly and professional. I Had a great experience and will recommend you collision center.
Awesome customer service. George and Jessica were great!
Constant updates were great via text messages
Very professional. Excellent service team. Very timely.
First rate company, quality work done before it was promised. All your folks are top notch. Thanks
Everyone was very helpful, friendly, courteous and professional. Job was completed on time as promised. My car looked brand new!
The service was wonderful
It was an excellent job , and I'm very satisfied . Thank you
The whole team that helped with my car were extremely professional and so helpdful. Every question and help.that I needed got answered and need met. Thank you all so much for fixing my car in such a prompt professional and yes even caring manner. It was an excellent experience that I dreaded at first. Eunice M
I take all my cars there because they do a wonderful job
You guys did a great job and met all of my expectations.
My visit was great and car also came back immaculate. Thanks again.
The girl that answers the phone is very nice and well train she help me alot and shes really nice.
I was Most definitely satisfied with the service and also with the work that was done. Thanks
I didn't pick my car up!! What is this about? Did someone pick my car up or is this a mistake... this is extremely concerning! If you are making a mistake with these text messages, you should be very careful, because it is very worrying.
Vehicle Make : Mitsubishi
Very professional, courtesy, and went extra mile to feel confident and s cure about leaving my car to be returned in triple A condition. True fact the tech even cleaned inside! High rate 10 ????
From start to finish, I was kept in contact with about the progress of my vehicle which I really appreciated. This was my first accident and not being from the area I wasn't sure about a shop to take it to. I was very pleased to see how clean the shop was and how friendly the people were. God forbid anything else happens to my vehicle I know the perfect place to take it to get any sort of work done. And if I know anyone that needs work done, this will be the first place I recommend.
George was extremely helpful and very knowledgeable and I look forward to doing business again with your company !
Great customer service. Quick service. Great communication, Jessica and George were very friendly throughout the entire process.
You company did an excellent job.your employees are very friendly, kept in touch with me entire time.finished earlier than I thought and did an excellent and very professional job. I will refer your company to family and friends. Again great job car looks fantastic.
They brought my baby back to life
Great Customer service and communication with the customer. I really like the Tex update on the vehicle repair status. I am completely happy with the entire process and George was awesome. I will definitely refer someone to this shop. Thank you , Shaun H
Thanks for youe help I do remend your business to any of my friend's
Thank you for a job well done, and awesome customer service. Will definitely recommen.
Thankyou for your service
I would definitely recommend this shop to anyone who has a vehicle that needs body work done. Everyone was very nice and professional. Thank you for a great job.
I HAVE A NEW KIA SOUL, MY NEIGHBOR SCRAPED UP MY CAR WITH HERS, CREATING MY FIRST BAD SCRATCH TO THE METAL.
1st Certified Repainted my fender & replaced my rear bumper. It looks brand new again..they matched the color perfectly.
Awesome job guys! ????Thank you!????
First certified did an excellent job on my car. They are fast and reliable. The staff is friendly and professional. I really like their daily updates regarding the work being done. I highly recommend them for any type of body work. Great job!
This was my 1st experience with 1st Certified Collision, Exceeded my expectations with the quality work, friendly and helpful attitude from reps. Most of all I'm happy I got my car back sooner than expected and fixed.
My estimator Mr. George Cervantes was very professional and courteous from start to finish.
I strongly recommend this place.
So far so good. Fast turnaround
Vehicle Make : Volkswagen
Service was excellent, there was an issue with my right headlight, but it got fixed on a timely manner
This his the second time that I have taken my vehicle to 1st Certified Collision. They have always done good work. They also keep me informed about the repair with texts. I am very pleased with the work They do. I would recommend this body shop to my friends and family.
I was told that my car would be ready around the 27 they had it fixed by the 22 and since I was having to pay for a rental I was like oh yesssss
I was really pleased service was fast and the staff was very helpful and reliable I was very happy with their service I'm happy with the work thank u
Friendly, helpful, speedy service!
I appreciate such prompt and professional service as well as the day to day progress updates. This is my second time using your services and I offer both colleagues, family, and friends the highest recommendation to take advantage of your superior excellent service. Thank you and happy holidays!!!
Excellent customer service! Absolutely a no "BS" experience. Very professional personnel indeed. I will recommend others come here as Subaru directed me.
They were quick and efficient. The repair was flawless.
Your company is very thorough and professional so far like to get the work done on my car and you guys a great
Being involved on in accident is not always easy but a group of people like your selfs make my experience so easy,.that words "Thank You" doesn't amount to say how good I felt for everything your team did for me CONGRATUALATIONS and keep up the good work????????
Text updates are a great tool .Thanks again
Loved the text updates!! George and Chris did an amazing job at keeping me updated and taking good care of my vehicle. Making this tough and inconvenient situation a seamless process the care I received from the very start with all the staff was great! Once I picked up my vehicle I was amazed at the job Chris did and with George's thoroughness in explaining everything that was repaired.
George C was great, when we talked he understood my attention to detail regarding my car.
Vehicle Make : Volkswagen
Everyone was very friendly and was great at keeping us informed about the progress. The work done on our car was excellent!
Very professional. The car looks great
The whole staff was extremely helpful. George did an amazing job taking care of my car in a timely manner. Overall very satisfied with the job done to my car.
Very professional staff.. They kept me informed via text from start to finish.. My car was completed a day before expected, as I stated I was hoping to have it ready sooner..Great job!
My trunk is not center right
It was a month long experience but I am grateful and appreciate that you did it right...Thank you for everything.
You guys did a really great job.. ???? me and my wife are very very happy with are car and thank God so much we found the right body shop to do that for us. and definitely will recommend to others to take their car there
Good and on time...im satisfied with the repair of my veachel
Thanks car looks excellent, great job and staff was also very nice..
Jess and george were helped with the entire process . this is the second accident i have been in the last 6 months . you have fixed my perfect each time.
Service was excellent beginning with the receptionist Jessica, George the one who worked on my car and the rest of the staff. Thank you ????
Outstanding customer service. Will be recommending this place to those i know.
Thank you for keeping me updated on the work needed on my car and getting it back to me so quickly!
I had a wonderful experience with autobody auto center. George kept be up-to date on every aspect of my car. I would highly recommend them to everyone I know. Thanks for everything.
They did such an awesome job with my car. They were all very caring and Bill seemed to really care about my concerns. I'd go back to them anytime. Jessica the receptionist was very good to me. She even had them double check the cleaning for my car.
Thanks to all the crew at Auto Center Auto Body for making my car look new again. From George, management,update system, detail department, good customer friendly service that keep me posted through the repair process. Thank you all, I will refer all my friends and family to come to your shop for any collision work needs, thank you all.
Excellent service kept me informed about my car all the time with out even have to call them real courtesy staff on hand give them a 10+ thank you.
The service was excellent and I was kept well informed throughout the entire process. This team went over and beyond on all aspects of the job.
Excellent work and friendly staff!
Grate job my truck looks good thanks for everything
You guys did an amazing job. Thank you for your service.
Theirs nothing much I can say. I loved getting weekly updates on my vehicle. Witch shows good customer service. I appreciate your work and wouldn't mind return if repairs wore needed.
Yes they kept me in **** and my car looks great
Delivery was on time and in great condition and I would highly recommend their service to my family and friends any time.
This is our second time with the Auto Center Auto Body shop. We couldn't be happier with the work that was done. The staff was courteous and the car was finished ahead of schedule.
I rate Auto Center Body Shop A1, they are the best and they are friendly and fast and answer all of my concerns. I cannot say enough good for this company. Everyone is Awesome, Awesome. From manager to the employees. I was always notified from start to completion of the work. They all deserve a Big Hands Up!! This is from my heart. Sincerely, Yolanda W
Friendly staff, and honesty is what makes this place great ****-10. I would give a 10!
Everyone was very friendly (non-robotic), professional and well organized. The cost of repairs was very reasonable as well. JOB WELL DONE !!!! ????????????
I was very satisfied with my car experience at this shop. I would gladly return and will recommend others.
Vehicle Make : Volkswagen
They attempted to have bumper repaired and reinstalled. Bumper was misaligned and was unable to be corrected by body shop. This repair to over 9 days and left me without a car for the duration. When I refused the car, they decided to put a new bumper on and it only took 6 hours. I was given a rental car with no gas that required me to fill the tank. Given the extreme duration of the prior repair, I anticipated to be in the rental for a few days. I filled the empty gas tank with $42 worth of fuel and now have to return the car because they say real pairs are completed. After picking up the car for the second time, I start getting warning messages on the dash from what appears to be an unplugged or properly seated connection. So far, I have wasted 5 hours of my life waiting around and over $35 in unused fuel on a rental car. Quality control is severely lacking if nobody ever noticed a single issue prior to my arrival for pickup. I am still currently sitting outside, late for work, while they attempt to fix the car. I am now spending my hard earned leave from work to wait on incompetent body and repair work to be corrected.....again.
Vehicle Make : Volkswagen
Job well done thank you
I feel they did a great job with the car. And I was happy they kept me informed throughout the time it was in the shop and how the process was going. Thank you!
The staff were professional and friendly. And work was perfect. Thank you for a great experience
Every staff member I dealt was polite, helpful, and professional. From the front desk, to the initial and end inspection maintenance guys, I felt like I was in good hands. A date was given when my vehicle would be finished, and you guys delivered on time, even with a potential second issue with a previous claim. I would come back again, and recommend Auto Body Center to others. Thanks!
George was awesome, kept me updated and gave me my car back sooner than expected. My car looked brand new, thanks you
Prompt service, excellent workmanship, perfect results. In short, great experience, and the only pleasant part of my accident's aftermath. Thank you!
The truck looks great . Thank you for providing such excellent service . I was very impressed by the level of customer service and communication I received throughout the repair . Huge Kudos to Your Amazing Team and your Management procedures ....
George was very helpful he explained the process clearly and patiently. I love the update text. You guys are awesome!
Vehicle Make : Mini Cooper
Great job repairing my vehicle but also great job in communications, keeping me informed as to the progress of my vehicle.
I will recommend u to my friends and anyone who wants to know of a good auto body shop.
Very professional and done on a timely manner thank you very much
In general the job was preformed accurately and in a good time bound. The team members are really responsible and committed to the task. We are grateful with your invaluable help, specially Bryans. Thanks again
Thanks for job well done. I would highly recommend you.
Vehicle Make : Volkswagen
The representatives I dealt with were courteous and professional. I was kept abreast of any issues and/or delays. I liked that my car was returned to me cleaner than the way I dropped it off.
I was missing a part and I was told it was going to be order and when it came in they would call me to put it in
Vehicle Make : Mini Cooper
It took too long.
Friendly staff great service
Everything went smooth and a good customer service,I had no issues what's so ever,kept me posted with info on my car as it was being tooken care of...thanks
My experience was a good one everyone is very friendly and I am glad that they fixed my car in a timely manner and I also appreciated the text update everyday
l have over spray on my windows
My truck looked better than before it was taken in, I was kept updated throughout the entire process, and customer service was great!
Great job and very happy with the work and very nice people thanks again.**** Cooley
They did a wonderful job keeping me informed. Very polite and professional. Top notch.
Vehicle Make : Mitsubishi
Did a wonderful job from start to finish.
Thank you for fixing my Xb! You made me fall in love with my cute red car again. Great guy ! Great survice !
Very friendly people! Car looks brand new!
All the employees there are awesome and helpful. The moment I arrived to the moment I left. I liked the text message update was perfect kept me well informed and worry free. Although I was doubtful because it was a newer car I wasn't sure if the color was going to match but it was perfect very happy . I hope I do not have to go back but I fursure will go if need be. Thanks auto body center you guys are awesome ????????????????
Customer service was excellent! Brian was excellent and he answered all my questions. George was also a great help. The receptionis was courteous and friendly. She offered us something to drink while we waited. Overall I would recommend this auto shop to anyone.
Service was excellent. People were friendly. Overall had a wonderful experience
The status updates via txt message is awesome...the attention from Jarrett to make sure to keep me informed answer questions and call me back when I left message was great. He went above and beyond to make sure I was satisfied with everything. The estimate and repairs where spot on. Even though I got my truck 2 days after the actual day of completion was OK cause I was notified immediately and was given explanations in detail as to why it was delayed.. definitely an amazing experience. Thank you
Thank you so much for your service my new car looks pretty again.
Very friendly team! I will recommend your location to anyone and everyone! My car looks brand new again! And it's a 2009! Thank you to everyone:)
My car looks brand new. Thank you for such a great job!
I was kept completely informed through out my service Len and Ron both helped me understand everything . Being my first major Collison I was made at peace and reassured I was getting the best help and service .
I can't begin to tell you how grateful I am that you all kept in constant contact with me. I'm pretty sure my car actually drives better now than what it did before I had it sent to you for my tire blowout! Your customer service is top notch! Again, thank you so much. I'll be recommending you to everyone I know!
Vehicle Make : Volkswagen
Customer service was excellent. The staff answered all of my questions.
I appreciated the text messages keeping me up to date on progress and the professional approach to dealing with customers
Friendly kind great customer service
Upon arrival the manager greeted us.knowing that original honda parts were used mafe me REALLY happy
The promptness in which the car wss fixed was awesome. (even though insurance sucked)
you guys are very helpful and very nice with answering any questions I had at the time car looks great. I would tell all my friends and family about your great work and great experience.
Agradecida una muy buena atencin al pblico es agradable llegar a su taller y sobre todo confiable ????????
very please with the work was done on my car they kept me updated and i thought that was very nice i would let them work on my car and will recom them to family and friends
Shop did a good job in repairing my vehicle that another shop fell to do I was very satisfied will definitely be my first choice down the road thanks
Staff was awesome. Brian and Jessica were great. I give you guys five stars, totally great! We thought we would be waiting a week but two days only! We are recommending you guys...we are sooo satisfied!!
From the level of concern of my vehicle to taking care of me I'am completely satisfied, flawless work like it didn't even happen.
Work was completed in a timely manner and I was updated on the progress as I had requested. Everyone was very professional and courteous. Would not have any doubts about referring this shop to family or friends.
The car looked great and you guys have a great team. From the updates on texting to the phone calls and not to mention the car being detailed.thank you so much auto Center auto body. Your friend Martin R
Work was done well. Everyone very friendly and constant updates were great.Car was returned washed and cleaned.
The people I worked with were great people, they were willing to help in everyway possible. I brought in a car that was less than 2 weeks old after having a tree fall on it in a storm. I really wanted my car to look brand new after the fix. Though when I went to pick up the car after being told it was ready, it in fact had paint chipping, this shouldn't happen at an auto body repair shop. Also the dent is not 100% removed from my roof, I understand this is difficult to do as that is a hard place to work on for a car, but I really wish my car looked as new as it did before the accident. They kept my car over the weekend to fix the problem, but this delayed my move out of state. They offered to deliver my car to my residence in California which I thought was great! They also lowered my deductible for my damages and I really appreciated that! They definitely went the extra mile to make me happy after they had delayed my car's return. I would recommend them to others as long as auto center auto body stepped up and didn't give cars back without being perfect. 4 out of 5 stars.
Friendly. Fast and hassle free!!
Get your computers in order! My car still has not been repaired!!!!!
Great service, my car looked great! Especially want to thank you for the car wash! You are all 10's on customer service!
This was my 1st time using auto body. Customer service was great!!! Brian was very customer focus, helpful, and just a great person to deal with. You guys are doing a really good business there. I'm hoping I don't have to return but if my car ever needs body work. I will be there.
You guys were beyond awesome...thank you
The process was very smooth Len communicated with me regularly and the work was finished a day before promised. Work looked amazing everyone was very courteous and professional. Great shop!
Very pleased with the job
Brian answered all my questions and Jessica was helpful and pleasant.
Please speak to Len and Ron. My doors won't unlock and it's being towed back
Brian was great. Customer service was stellar. Very happy!!!
The job was completed efficiently. The office staff was friendly.
My car was done way before the normal time they had told me...they cleaned my car an went the extra mile to fix up other things that were wrong on my car I appreciate that.my car looks brand new
Excellent customer service and my car looks great.
Ever one was so very focused with such good attitudes I always felt welcome ty
Everyone on the staff were very nice and pleasant. I would surely do business with them in the near future.
Really great work they took really great care of my car and Brian had slot of patience with me being that I'm really picky with my car. When I picked up my car it was really quick they took care of me right away and were super friendly over all. Hopefully I'm never involved in a car accident again but if It would to ever happen again I will most definitely be back to auto center auto body.
Good customer service,Frank thank you for such an outstanding service, very professional and knowledgeable regarding your area of expertise.
Thank you, I'm very satisfied with your work and how the vehicle turned out. Great job on delivering and getting the work done on the date that was set thank you again!!
Estoy muy satisfecho con la aredlada de mi carro muchas gracias
Easy friendly, no pain service. Total commitment to customer needs. Thank you for bringing my car back to looking like new again!
Great job, great communication, really good experience...????
Car look great. excellent service
I was very pleased with the result of my van it looks brand new. The service was great and Jeremy gave me great updates. I highly recommend you your place of business. Thank you so much.
Everything was done in a timely manner and I was kept up-to-date on how the repairs were going. They also surprise me by washing my car inside and out. That was definitely something that I appreciated especially since my car needed the wash!
Great work friendly service and had it done in a week
Very good job and very fast, thak you