We were anxious to get the car back so we could clean it up but to our pleasant surprise it had been cleaned alreday when we received it, thank you for a job well done anda favor.
The customer service was outstanding. The auto text function kept me up to date on my repairs. Everyone there was courteous and met my needs. Very satisfied with the work accomplished
You did not match the paint on my newly repaired bumperto the rest of the car,it doesn't match.
I'm expecting a return call on ****/26/15. My truck didn't appear to be done, truck bed had dust, tonneau put on uneven causing leaks, license plate frame and plate incorrectly mounted. I expected more from a USAA sponsored business and for having the vehicle 6 days.
I see why USAA trusts you! Great customer service!
Very friendly staff. Beautiful repair. Thanks!
It starts with great people to work with. Scott and Brandee were fantastic. They made the frustration of 2 auto collisions fade to mere annoyance. They built trust with us, and gave great communication and advice. That's why we went back to them twice.
Scott was very helpful at answering my questions. He and Brandi are always friendly and recognize me by name when I come in.
Everyone was nice and helpful and my car came back nice and clean inside and out!
My 2007 Ford F150 wasn't completed to my satisfaction the first time. So my vehicle is ok I guess after two months of being in the repair shop so for now I'm getting familiar with my vehicle all over again. So far I'm afraid of driving it cause I feel like I'm gonna have another accident.
Your team and especially Scott was awesome! Kudos to Scott for being very informative and helpful. I had my car repaired here twice and they are on top of their game. Quick and reliable! Thanks again!
Scott @ the Puyallup/Meridian branch is superb at what he does. He squared me away and kept me informed daily on my vehicle!!
Kudos on Hiring Him
Thank you for doing an excellent job! Scott and Brandi were terrific and i greatly appreciated the text updates! I will refer you to others any chance I get!
I'm very happy!!!! you guys job well done excellent thankyou.....
Loved how clean my car was when I got it back. Great job on the damaged areas, too. Scott was quick and helpful.
Great service and extremely courteous employee's.
Scott at the South Hill location was extremely helpful and knowledgeable. The service was always great no matter who was helping me. 10/10. Thank you.
Thank you to everyone for taking care and fixing my car up. You kept me up to date everyday and the finished product looks better then it did before.
The customer service at the desk are amazing. As for my car I'm very unhappy. My driver side door does not shut properly. I can no longer charge my phone due to the fact that my outlet work when I brought it in but now it does not. It **** because I need my car to work and I constantly work. So now I got to **** these problems up. But I got to say your Meridean branch the guy and girl that work there are two amazing people.
Scott was very helpful. I had a great experience
Very happy with the way my car looks
The team out front is awesome and nice job on the jeep! Thxs
It wa s a great experience the car looks brand new it is much appreciated.
Excellent service...quick and easy
Friendly customer service, kept me updated on repair status through texts, and they got my Jeep done about a week and a half earlier than originally estimated. When I got it back, it was very clean and looked good as new!
Mostly satisfied but the rim wasn't replaced on my back tire and that should have been caught, especially since they had my car for almost a month!! It has never taken that long for a repair in the past. It's not that big of a deal but it does take more time out of my day to have to drive back to south hill to get that tire repaired when the new rim comes in. If I didn't have a rental car that was covered by the insurance company I would have been very upset about the amount of time it took to repair. It was over 1300 in rental car charges.
It was very nice getting updates throughout the whole process! Everyone was super friendly!
Customer service was great!!
Scott is excellent. Thanks for the quick turn around on my car. Will use you again.
Highly recommend. Great service and extremly satisfied with the quality.
Cleaned up all the glass, both on the floor and in the door frame. And even washed and vacuumed all around. Would definitely recommend other people to come to Barrett's and let them do the work
Great customer service from Scott! Thanks for making this painful time easy.
Awesome customer service from Scoot!
I wasn't expecting such a quick turnaround for my vehicle as I'd received a text stating there was more work than anticipated. I was beyond surprised when I found out that my car was ready 5 days ahead of schedule.
Thank you for providing such great service in a timely manner! The car doesn't look so shabby either! ;)
Communication was excellent! My vehicle looks brand new again.
Scott was awesome!!! I had a wonderful experience
here! Much thanks and praise for Scott the one man
Truck looks great! Thank you!!!
Outstanding customer service! Scott was very helpful and kept me updated as well. Also would like to applaud your business for implementing the text messaging for keeping customers updated. I really felt at ease to have an update everyday. Thank you guys for the quick turn around.
An amazing job my car looks better than it was before the accident !!!
Excellent customer service! Scott was fabulous!! And the communication was spot-on. Can't believe how stress-free this was!! And I can t wait to recommend You to others!!! Thank you.
Excellent work!! Very professionals
The staff was great, very friendly and professional. I was more than satisfied with the repair, the coordination with a rental car and the additional detail job that was very unexpected. Thank you!
Great work! professional service.
My experience was great. I would use and recommend Barrett's in the future.
I was treated promptly and respectfully throughout the entire process.
Great job Scott! We are very pleased with Barrett's work!
The car looks fantastic and Scott and company were great to work with, thank you very much.
Quick, friendly, efficient.
Scott was very nice. Lady today was not.
Vehicle Make : Mitsubishi
I really appreciated the timely service. It's great to see that you were able to keep your original completion date.