Body Shop
Auto Body Shop Review Summary
5 stars 26 Reviews
4 stars 4 Reviews
3 stars 1 Reviews
2 stars 1 Reviews
1 star 0 Reviews

Real Reviews From Verified Customers

Briahnna L.
Vehicle Make : Jeep
5 out of 5
Good job and cleaning of my vehicle in and out was much appreciated.
Jae K.
Vehicle Make : Toyota
3 out of 5
****.Fast process 2.clear cut explanations 3.seamless replaced part
Mark Y.
Vehicle Make : Chevrolet
5 out of 5
Very thorough repair. Car look as if there was never an accident
Jesse S.
Vehicle Make : Kia
5 out of 5
Very professional and fast, did amazing work. My car looks brand new!!
Michael C.
Vehicle Make : Lexus
5 out of 5
Very satisfied with work done by Barrett's.
Seangthip C.
Vehicle Make : Nissan
5 out of 5
Keep up the goods work! Thanks
Kim K.
Vehicle Make : Vehicle
4 out of 5
From the minute I walked in the door for my estimate was treated with respect and kindness. I would come back if I ever needed to!
Ronald H.
Vehicle Make : Ford
5 out of 5
Very fast, friendly service!
Randy G.
Vehicle Make : Ford
4 out of 5
Jerry S.
Vehicle Make : Toyota
5 out of 5
Service was quick and staff was very helpful.
Daniel F.
Vehicle Make : Honda
5 out of 5
You guys did a great job! Looks better than it did before the car got hit. Mike in Lacey did great customer service. Whom ever detailed cleaned the car wow it hasn't looked that good in years. Thanks so much!
Christopher W.
Vehicle Make : Chevrolet
5 out of 5
Thanks so much for the great job. This experience was best we have ever received from a body shop. Great customer service & work!
Craig T.
Vehicle Make : Lincoln
5 out of 5
Very well done repair and very good customer service
Kevin M.
Vehicle Make : Toyota
5 out of 5
Mike was efficient, friendly, and extremely helpful. The repair work itself looks great. Thanks.
Khristine A.
Vehicle Make : Chrysler
4 out of 5
Thank you for doing a great job repairing the rear bumper and the detailing. I can't remember our minivan looking so shiny.
James R.
Vehicle Make : Bmw
4 out of 5
At first I was scepticle to trust a repair with a third party company Your estamate specialist explained the entire process to me and my wife, who isnot completely literate with English, and the car was repaired on time with all original BMW parts and to top it off the car was detailed inside and outside. I am definitely going to be a returning customer to your company should I need future respirs. Thank you! Jim Rowell
Charles P.
Vehicle Make : Dodge
5 out of 5
I loved picking up my car clean! That was a plus I didn't expect! Keep up the good work! The lady at the front dest was also really nice and friendly!
Sherri H.
Vehicle Make : Gmc
5 out of 5
Carol has outstanding customer service and interpersonal skills. My truck looked incredible ad the repairs were completed in a timely manner.
Arthur M.
Vehicle Make : Jeep
5 out of 5
Very helpful, extremely professional and got the job done ahead of schedule.
Robert S.
Vehicle Make : Jeep
5 out of 5
Great job on our Jeep. Carol was very nice and professional. Definitely will use Barrett again.
Indera C.
Vehicle Make : Gmc
5 out of 5
Excellent customer service!!!
Erik F.
Vehicle Make : Toyota
5 out of 5
Great communication throughout! Thanks si much!!!
Stanley T.
Vehicle Make : Chevrolet
5 out of 5
Good job on my vehicle and very friendly and helping staff!!!!
Steven K.
Vehicle Make : Honda
5 out of 5
great people
Chad M.
Vehicle Make : Ford
5 out of 5
Everyone we interacted with were nice and accommodating!
Kayla B.
2 out of 5
I received messages saying my car was ready, however i also received phone calls the same days stating it was not. My car was not ready for am extra week after the promised date due to their error in ordering the wrong part.
Mathew J.
Vehicle Make : Honda
5 out of 5
Thank you very much for the excellent work you have done. Also I would like to say thank you for detailing the interior of the car!!
Ken O.
Vehicle Make : Pontiac
5 out of 5
Excellent job. Appreciated the detailing also
Nathan W.
Vehicle Make : BMW
5 out of 5
Great customer service and results. Car is like brand new and work completed ahead of schedule. Thx much
Jason K.
Vehicle Make : Jeep
5 out of 5
Repairs look great, repairs were finished ahead of schedule, great customer service, loved the way I got my vehicle back all clean and shined up...thankyou
Kurt K.
Vehicle Make : Ford
5 out of 5
I liked how I was kept in the loop about the repairs being done to my vehicle. Everyone I spoke to was professional and helpful. If I had a question that they didn't know off the top of their head they would call the shop and speak to the mechanics actually working on my vehicle so they could answer my questions. Since the repairs done to my vehicle took longer than anticipated, Barrett's of Lacey decided to have their tow truck deliver my vehicle directly to my home, and then take the rental and return it for me. That was a very unexpected, thoughtful, and helpful act of kindness! If I ever need repair work done again, I will definitely come back to Barrett's of Lacey!
Amanda O.
Vehicle Make : Dodge
5 out of 5
Best experience ever
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