Good job and cleaning of my vehicle in and out was much appreciated.
2.clear cut explanations
3.seamless replaced part
Very thorough repair. Car look as if there was never an accident
Very professional and fast, did amazing work. My car looks brand new!!
Very satisfied with work done by Barrett's.
Keep up the goods work!
From the minute I walked in the door for my estimate was treated with respect and kindness. I would come back if I ever needed to!
Very fast, friendly service!
Service was quick and staff was very helpful.
You guys did a great job! Looks better than it did before the car got hit. Mike in Lacey did great customer service. Whom ever detailed cleaned the car wow it hasn't looked that good in years. Thanks so much!
Thanks so much for the great job. This experience was best we have ever received from a body shop. Great customer service & work!
Very well done repair and very good customer service
Mike was efficient, friendly, and extremely helpful. The repair work itself looks great. Thanks.
Thank you for doing a great job repairing the rear bumper and the detailing. I can't remember our minivan looking so shiny.
At first I was scepticle to trust a repair with a third party company
Your estamate specialist explained the entire process to me and my wife,
who isnot completely literate with English, and the car was repaired on time
with all original BMW parts and to top it off the car was detailed inside and outside. I am definitely going to be a returning
customer to your company should I need future respirs.
I loved picking up my car clean! That was a plus I didn't expect! Keep up the good work! The lady at the front dest was also really nice and friendly!
Carol has outstanding customer service and interpersonal skills. My truck looked incredible ad the repairs were completed in a timely manner.
Very helpful, extremely professional and got the job done ahead of schedule.
Great job on our Jeep. Carol was very nice and professional.
Definitely will use Barrett again.
Excellent customer service!!!
Great communication throughout! Thanks si much!!!
Good job on my vehicle and very friendly and helping staff!!!!
Everyone we interacted with were nice and accommodating!
I received messages saying my car was ready, however i also received phone calls the same days stating it was not. My car was not ready for am extra week after the promised date due to their error in ordering the wrong part.
Thank you very much for the excellent work you have done. Also I would like to say thank you for detailing the interior of the car!!
Excellent job. Appreciated the detailing also
Great customer service and results. Car is like brand new and work completed ahead of schedule. Thx much
Repairs look great, repairs were finished ahead of schedule, great customer service, loved the way I got my vehicle back all clean and shined up...thankyou
I liked how I was kept in the loop about the repairs being done to my vehicle. Everyone I spoke to was professional and helpful. If I had a question that they didn't know off the top of their head they would call the shop and speak to the mechanics actually working on my vehicle so they could answer my questions. Since the repairs done to my vehicle took longer than anticipated, Barrett's of Lacey decided to have their tow truck deliver my vehicle directly to my home, and then take the rental and return it for me. That was a very unexpected, thoughtful, and helpful act of kindness! If I ever need repair work done again, I will definitely come back to Barrett's of Lacey!