I had a good experience. All my questions were answered. Thank you for taking care of the car.
Everything was wonderful, and Scott was more than helpful and took great care of keeping me informed of the progress. I couldn’t have asked for better customer seevice. The receptionist was also delightful..
Vehicle Make : Mercedes Benz
The total process of repairing my car and returning it to its original state has been unexpectedly smooth, positive, and rewarding as a customer.
I received the referral to Auto Nation from my advisor rep. at MB Maitland.
The overall process that began with an estimate, planning of job, execution, monitoring, and finishing stage was excellent and carried out without any complications.
Scott Duckett was in charge of the car from the beginning to the end. Monitoring calls by Scott were received with clear and simple descriptions of issues updates and forthcoming tasks that kept me informed and at ease.
I must admit that State Farm was timely and supportive throughout the time the car was prepared and diagnosed.
My experience receiving the car was excellent as well. Jason, manager answered all questions that I had and the job guarantee.Go Miami Dolphins!
In terms of office staff, Karissa played an important role in this process. She was knowledgeable about the process and explained issues of timeline , insurance and all other related topic with excellent customer service skills and behaviors.
Thank you Auto Nation Collision for returning my car in top shape.
Thank you Karissa, Scott, and Jason.
Maria H Cabada
All of the associates that took care of me were very personable and kind and made what could have been an incredibly stressful process feel very easy.
Very pleased with the service — very professional and appreciated the updates regarding time schedule for completing repairs.
Excellent and professional job well done!
Did a great job, very nice, and excellent correspondence.
Communication and repair were perfect!
Looks good, delivered on time. All anyone can expect. Thanks
Excellent work, on time. Refreshing to see.
I would recommend them to anyone who needs their car repaired. They were very nice to deal with, kept us informed, & did a good job.
The only comment I have is that they took off my seat belt covers and the tape off my back window and then I could not find them. I did after looking around the back area find the seat belt covers but I never found any tape from the back window and then had to replace it. Other than these things, everything went fine.
Great job on repairs, thank you for detailing my car inside and giving it back so clean. Personnel was kind and provided update on what was being fixed and the timeline.
Very pleasant experience!
What a delight to work with Mike Stocksett. He sent updates every morning to keep me informed. He even accommodated to let pick up my vehicle on Thanksgiving day on his day off. That is customer service at it absolute very best.
Service was great, easy process.
All I can say, that AutoNation along with Scott did a very good job of repairing the bumper our R350. Thanxs. Mr Louis B
Auto nation did a great job fixing my car and getting it back to me in the time frame that they told me. I really appreciated that.
SERVICE ADVISOR MADE ME FEEL VERY COMFORTABLE WITH THE WHOLE PROCESS.
Outstanding job. Totally satisfied with the repairs and the pristine condition in which the car was returned to me. Looked like a new vehicle.
I had an easy,stress free experience with Anastasia at the front desk and Scott, my agent. My car was done in record time and I would definitely use Auto Nation again.