I have 30 days notice if anything should go wrong in the area of repairs. However I am highly satisfied with customer
I appreciate the thorough repair job. I was also very happy that you were able to return my Honda CR-V one day ahead of schedule so that I could have my AWD vehicle before a snowstorm. You handled everything with the insurance company of the responsible party. I received courtesy service from start to finish.
The only downside of the experience is that your schedule is several weeks out. The first available drop-off date was about 3~4 weeks out from when I initially met with you. If you could trim the timeline somehow, your service would be near perfect. I once took my Honda Civic to another repair shop because they could start on my car quicker. I now regret this because the quality of the repair was lacking.
Great work, couldn't be happier
Thank you so much! My car looks better than new if that’s possible! I so appreciate your professionalism, friendliness and helpfulness. Thank you, Jake for an exceptional job! Thank you Alma for being so reassuring, caring and calm. I would definitely recommend your services in the future!
The car looks great and the information related to me about the status of the project was very helpful b
I give you a 9.5 out of 10. The workmanship is excellent, the car looks great. You kept me informed throughout the process. The only thing I was not happy about was how long the repair took. I expected it to be finished in **** week given the relatively small amount of damage; 8 business days just seems excessive. I cost me more in car rental fees that what I had to pay for my insurance deductible. That said, if I need a collision repair shop again, I would bring my car to Northside Collision and I have recommended your business to friends.
Overall satisfied but would have liked a shorter duration for the scheduled repair and appointment. If I knew the schedule was backed up I would have waited until the Spring or when business slowed down with the vehicle being legal to drive with just bumper damage.
Staff and work done was awesome !!! Keep up the good work
The repairs were done one week early and have exceeded my expectations, as always.
Thank you Northside Collision. You have always been my first choice for body work and repairs.
I compliment you for your efficient, friendly service. Your staff made calls to the insurance and car rental place that made my life much easier for me and kept me in touch every step of the way. I truly felt taken care of. Thanks you so very much
Thank you for a job well done !
Everyone made me feel so comfortable! Thank you!
Good explanations before doing and after finishing repairs.
Office staff efficient and congenial.
Overall a good experience.
I was totally happy with your service. So happy to get my truck back. Thank you Justin and the people at northside collision center.????????
Vehicle Make : Volkswagen
The folks at Northside Collision are awesome. I won’t take my cars anywhere else. Every car I’ve owned has been repaired by them. All accidents not a fault of my own. Excellent service every time!
Everyone was very nice. Car was ready a few days early and updates came via
text regularly. Thank you!