Thank y’all for fixing my truck, it looks great !
Very nice people in the front office and kept me well informed
I still have a noise coming from rear wheel. It sounds like have an all-terrain tire on my car
Great customer service and timely repair. Very pleased.
My vehicle was not repaired properly. The bumpier is sticking out from the car and the paint color doesn’t match. I left it at auto body Friday because I went to pick it up after paying my deductible over the phone and you all were closed so the key was left in the vehicle for me.
Fast and friendly service that keeps you informed about your vehicle. Very professionally ran operation. Thanks again
Was told the job was a 4 day job. Took 2 weeks. Inside of the car was a bit trash and junked up from the workers I guess. The actual work done was satisfactory but the overall experience was frustrating .
Julie was great. She kept me informed and was very helpful and friendly. Thanks
This experience was completely stress free. I received updates via txt. I would def use them and refer them to friends again! Julie was great too
Communication was great. Repair was done correctly.
Julie is a fabulous asset to your company. She handled everything in a very professional way. When I explained I was concerned with the bumper not matching the other parts of the car, and that it did not line up with the other work around the wheel, she went and asked Matthew to help. NOT the response from Matthew I expected at all. To respond to Matthew telling me that you can not match plastic and metal colors. He made me feel very inadequate that I did not understand this concept. He stated to me since my car was a 2015 model, the entire car would have to be painted in order for it all to match. It seems there are some companies who are able to make matching happen. State Farm has told me I can go somewhere else that does work that matches..... I am not happy with the work that was done, and as a customer reading the reviews on your company, it seems numerous customers have had this same problem, especially in the last couple of months. I googled to understand the issues between painting plastic and metal, and this was the first article that popped up. Great article and it explains matching is possible, even with an “older” vehicle.
Auto Body was very professional and kept me informed every on step of the process. They also send me text every few days to let me know where they were in the time schedule. In my case they finished ahead of schedule. I am very pleased with the service I received and would highly recommend them.
Jujulia was very helpful and professional
My experience with Auto Body Express was good. They were fast and kept me up to date on things every step of the way and my car looks great. Thank you Auto Body Express.
Excellent service! My car looks better than brand new & I l
And I love the update texts!!will recommend you to
Thank you again!
Met my expectations
My Buick Enclave looks as good as new. Well done and a day early!
After a month, the original repair requested was fixed but created new auto body issues. I had to bring the car back three times to fix three different issues resulted from the original repair. First, the interior panel of the side door was not installed back correctly. Second, the bolt was not tighten between the door and the auto body; therefore, the door created noise when opened and closed. Third, the rubber line run along the auto body is taken out and did not put it back. In addition, the battery was drained completely. I had to purchase new battery for the car.