Brandon at Service King went above and beyond for my Fusion repair. I needed my car back by tonight. He had the car ready at 4:30 pm. It is always a pleasure dealing with someone who keeps their word.
Our estimated return date was a little off, but we were able to communicate any time we had questions and we were always being updated on the status of our car. We'd rather have it done right, so the time didn't matter. We appreciate the work done. The car seems to be running great so far and no problems! We loved how easy it was to communicate and find out updates.
Everyone is eager to help. Good work. No problems.
Good service and it was good to work with.
I was happy that they could have all resources and complete the repair within a day. I took it in at 7:30am on November 21,2016 to get my back bumper on my 2015 Dodge Dart and got to pick it up on November 22,2016 around 4:00pm. I would give them a 200% out of 100% of their service.
The gentleman who assisted me with the car's repairs was easy to work with, understood the inconvenience of being in an accident and the shop kept me well informed as to the work they were doing. I was involved in a hit and run accident two years ago and the Larry Miller collision center was a nightmare to work with. I rolled the dice and came to you guys this time and I certainly will be recommending your shop moving forward. I have MS so to be inconvenienced by an accident is especially tricky for me, but it was made so much worse with Larry Miller collision. The stress of it impacted my health quite a bit. Your shop, however, cut that stress out of it and I really felt the team cared about their customers. Thank you for a job well done!
Kept me well informed if all progress. Answered all our questions. We are very satisfied with the work.
I like the text updates and employees service was excellent
It was great to receive text updates to keep me informed
The best service I have ever had! I will recommend your company to everyone I know. Thank you for making a horrible situation so nice. My car is perfect.
Everyone was helpful and kind.
Thank you for doing a great job and for getting it done quickly. I also liked how you sent me updates the whole time keeping me informed on how it was going.
I love Service King. I would highly recommend them to anyone and have already been done so. From start to finish they were accommodating, friendly, knowledgeable, and very professional. They rock!!!????
Thank you vet much for outstanding service you providing.
I appreciated the text messages and updates as my car was being repaired. Everyone was very kind , helpful and knowledgeable. Daniel was assigned to my case and he was very professional and answered any questions that I had. I would recommend Service King to anyone/everyone.
I'm so pleased with my experience with you guys. Thank you for taking care of my Jeep! It looks brand new! And I loved the text updates too.
HUGE thank you to Daniel for working with me and my schedule as far as getting my car ready me to pick up before I had to go to work! You guys were fabulous! :)
The service was great! Daniel was super helpful and I appreciated how he regularly communicated with me. Super nice too! The car looks really good. Thank you!
I appreciated the updates and the friendly service
Loved all of the texts and communication.
So far you have been great. We'll see if the repairs hold up but I expect they will.
I appreciated the frequent updates.
Every experience I've had with service king has been absolutely amazing. The paint job was excellent. It was done in a timely manner and the staff was incredible. I would recommend service king to anyone and everyone!
Great service thanks you for the repair and for being quick
Great people to work with. They did a perfect job. I liked being kept informed via text as the job went along.
Your work looked amazing!
Quick turnaround, kept me informed throughout repair process. Service rep was great to work with!
Everyone was great, especially Daniel.
Your repair service is amazing. I will refer everyone to toe shop. Daniel was so kind and went out of his to help me. You are all so super
Service King did a great job keeping me informed on the progress of the work both by text and phone, delivered my car on time, and the work is high quality. Thanks Service King!
Very professional courteous with timely and quality results. Would recommend to anyone.
Very good work and great people
I really appreciate the fact that service king went out of their way to offer to call my rental car company and ask them to pick up the car from service king rather than me having to coordinate a trip with my husband. I felt like that went above and beyond.
Besides a high quality job on my car, I appreciate the courteous help of your office staff and others in making the arrangements and giving me rides to leave and pick up the car.
Awesome job,very good and professional people.Thank you so much!!!????????????
The people I worked with were very friendly and professional. They were able to get my tailgate replaced quicker than the original estimate, which was really nice. I appreciated all of the status updates throughout the process. I would definitely recommend the Draper, UT office to anyone needing repair work done.
I appreciated the status updates that were sent to my phone.
Brandon was very professional and helpful through the whole process.I appreciated the text updates. I would definitely return .
Very professional! Got my car in quick when other shops told me a week out.. Was very good at giving me updates of what was going on. My car was done sooner than expected! Car looks great! Daniel that helped me was awesome! Would recommend him and service king to others!
Very friendly people.A lot of highly skilled trades forget how important that is. People do business with people they like and it's easy to like the people at Service King. Marc
Very quick! Got don't ahead of schedule! I loved the update texts
You guys were awesome...
Job very well done..
Loved the daily text updates....
AWESOME job! Excellent staff!
Good experience truck looks great. Thanks Brandon, Dave and team
The body of my truck was done above and beyond satisfactory, the client relationship was bar none, the only thing that I know of that could be better was the delay of my chassis repairs from the dealership. As far as service king is considered there is no better place to go to. Excellent team excellent work and excellent communication. ...
I am very happy and satisfied with the service that Service King had offered me. Daniel Tulak, the Service Advisor is so good in helping his customer. I will definitely recommend Service King to my friends and family.
Everyone did their job. We were treated with respect. Thanks we will use you again but hope never, if ya get my drift.
Excellent service!!! Great communication!!! It was great dealing with you guys!!! Thank you!!!!
They were quick and thurough. They went the extra mile to help fix something that they didn't even need to (flat tire with a nail in it). Thank you!!!
Top notch service and the repairs to my car are awesome. Looks far better now than it did before the incident!!! Fantastic! I am an insurance agent, and highly recommend Service King. Donna
They were very helpful, honest & did great work. Thank you
Thanks for getting my truck back prior to the weekend. The repairs look great. Thanks again
I like how you were on top of everything
Everything worked out great! The only thing I would have liked to be better was the process of getting a rental car. However, I don't know how much of that was in your control.
Vehicle Make : Mitsubishi
The service at Service King was exceptional! Brandon handle the claim from top to bottom without any problem. I was very surprised at how fast they were able to get my minivan done. From start to finish the process was only one week which exceeded my expectations! Everyone was there was friendly and my minivan looks great. Thank you for everything!
Theybtreatbmebeith repeck very friendly and kind
I'm beyond pleased with my service with Service King. From the beginning, I was impressed with their customer service. Angela actually drove my car back from work so I could get to work, Brandon continually kept me updated & tried to resolve issues I had with Enterprise. He quoted me through Wed & it was completed by Monday! The work was spot on & my car looks brand new! They even detailed my car! I HIGHLY RECOMMEND SERVICE KING. THE DRAPER BRANCH WAS AMAZING! GREAT JOB GUYS! I'M QUITE IMPRESSED! THANK YOU SO VERY MUCH!
Car looks new again, thanks'
Daniel was awesome to work with
Great work. Great communication
Always great been going there since they were central collision
Did everything I asked of you guys and more! 10 out of 10, unbelievable job!
They did a great job and finished early! Well done!
Truck is in for the second time, needing some touch ups and a couple of repairs.
Daniel was very helpful and the repair work was done perfectly. I will continue to recommend Service King of Draper to my friends.
Daniel was great. He deserves a raise.
Most professional experience I have ever had when needing a car repair. Thank you.
Professional, courteous and easy to work with. The work was beyond satisfactory. Will recommend anyone who needs work, to choose Service King in Draper.
Great job, great service. Loved the updates each day it was being fixed. You guys were great to work with. Hopefully I won't have to, but I would definitely come there again if I needed work done and I would recommend you to my family and friends. Thanks for a job well done.
They were great to work with, kept me updated through the entire process and we're done before schedule
Flabbergasted! You kept us informed and were so kind. Great service. Thanks for washing it too!
Professional service, timely, reasonably priced.
I love your business. It was great when it was Central Collision and it's still great as Service King. Special thanks to Daniel.
The team kept me well informed of the progress of my car and did a great job fixing my car.
Daniel was awesome. Excellent customer service and made the experience so easy. Very friendly and wouldn't go anywhere else!
Vehicle Make : Volkswagen
I realized very early on in the four weeks required for my vehicle to be repaired that I'd hit the jackpot in terms of an estimator/customer service representative of Service King. Daniel was amazing from the start. I was paying out of pocket for significant, but mostly cosmetic damage. Daniel spent the time required to put together an estimate based on a combination of manufacturer and after market parts to give me the best price possible. He listened, really listened to my concerns and what I was looking for in the repair. I felt the price was fair and I know the communication with me was exceptional. If I ever need repairs in the future, I would go back here and would recommend Service King!!! Many thanks Daniel for making the repair side of a difficult experience with my vehicle work out flawlessly!! Connie A
Brandon was amazing! He was willing to remove my car seat when I arrived to drop off my car, and remembered me when I came back and offered to put it back in of I needed. The entire staff was super friendly and my car looked way better than I expected. Thanks!!
Loved the text updates and project was completed when you said it would be.
Paint matched so nicely, they were willing to paint the chrome pieces black like I had done on the other car and that was
Exceptional service to me. Very quick, lots of communication through the week. I will return to Service King in draper.
My car was completed 2 weeks prior to the initial estimated date. Daniel provided me weekly updates when he said he would. He was awesome to work with. He answered every one of my phone calls even when I changed my mind on a couple of things and he didn't make me feel bad about it. He took the time to explain in detail what was being fixed on my car, he even listened and answered all of my questions and concerns about the damage on my vehicle. I was concerned about the safety of my car after hearing a friends experience (not with Service Kings) but he put my mind at ease and even told me he would feel safe putting his family in my car after your team fixed it. Every interaction I had with your company was great. Your staff was professional, knowledgeable and curtious. My friend is an adjuster and he told me that my car was in good hands and that your technicians follow all of the factory protocols. I am very grateful that I was recommended to your shop, my car looks great and I am very happy. I appreciate all of the work that went into fixing it. I know there were a lot of hours that went in to fixing my car. If I have future needs (hopefully not anytime soon) I will definitely be back and I will recommend your shop to my friends and family. Thank you for your hard work and diligence in making my experience a great one, I appreciate it.
Brandon was Absolutely wonderful! Best service in town!!
It was a pleasure to deal with the manager.
Great communication and explanation of services. Car looks great. Could've done without the 2nd accident but Daniel has been awesome and we trust that he'll do all he can to get our car done as quick as possible and looking good again.
I am very impressed with the quality of the work done on our Tahoe. Most of all I am impressed with the communication during the process and the concern for the customer satisfaction. This customer is very satisfied and happy with the entire process. Thank you.
Thank you for your professional expertise and excellent customer service! I'm grateful for your efforts.
Very happy with my car fix. Daniel was so great to work with and went the extra mile changing my light bulbs for me. Thank you!
Vehicle Make : Range Rover
Great job, great communication, and extra mile service (washing and cleaning my car inside and out). Thank you!!!
Great work! I love the communication.
Everyone was great. Brandon's did a great job keeping me informed and was very professional. Awesome repair job! Totally satisfied.
The service was perfect. Thank you so very much.
Always professional, friendly with high quality repairs.
Thanks for all the updates, I never felt like I was left in the dark.
I have never had to take a car in for body work and I was not looking forward to it. I was pleasantly surprised. Daniel took excellent care of me along the way and my car was finished a day earlier than expected. I am pleased!
Vehicle Make : Volkswagen
Great customer service, Kept me informed of the progress
I liked the text updates and the quick service!
The personalization was absolutely what I needed. Thank you so much!!!
Your team always takes very good care of me and my car.
Great job! Thanks for all your help. I hope to never see you again but if I have to I'll will for sure see you guys first. Thanks again
Vehicle Make : Volkswagen
Daniel was very nice and professional!!!! No complaints.
Everything was so great!!
Kept me informed about how my car progress was going, much appreciated!
Staff were great and repairs done well but it took way too long to complete.
The car looks great. I liked the texts keeping me updated and when she was ready to come home. Also, thank you for washing her.
Vehicle Make : Volkswagen
I was kept up to date on what was going on with my car. I appreciated the attentiveness.
It was a great experience and I was impressed with the efficiency and the follow up from day to day. Thank you!
Vehicle Make : Volkswagen
Best body shop in the area. Four repairs in the past year and all look brand new.
Great staff, great service. Constantly kept us updated on what's going on! Top notch!!
Very kind and courteous but still professional. The "Brandon's" we're both great to work with.
Thoroughly, making sure the repairs were close to exact on my car, just as it look before my accident. Job well done! Thank you!
I was very pleased with the service. When I called to check on my car's status, I was informed very quickly. Every thing was so professional and my car looks great!
I liked how thy were so nice on reminding
On the progress of my car and how thy would
Call me on things .
Thanks service kings
Dave did an amazing job keeping me posted with texts and calls once he took over the job.
Great team. Great service. Thank you!
Prompt device, very kind and genuine people, acted quickly to help me get a rentaland ccleaned my inside and out. Smelled like new car. Couldn't be happier. Daniel kept me up date texting.
The service was incredible. They got my car done fast it looks incredible and they were great to work with. I won't ever go to another body shop. I'm a life long customer now.
Daniel was very professional and I lolled working with him .He kept me updated and was very kind and considerate of my personal situation ..Thank you again Daniel
Great work. Great service. Thanks to Daniel and team.
Great service. Very friendly staff.
Vehicle Make : Mitsubishi
Everybody was very helpful thru a difficult situation for us. Daniel was responsive and very professional. I was very pleased with the final outcome and the quality of the work.
I appreciated a fair/honest appraisal. Work was done as outlined and I was kept apprised as work progressed at each step.
Daniel handled my repair and did an excellent job! I am very satisfied with the care I received, my Van looks great!
You were very nice and cordial but the initial estimate was off by 33% so it will end up costing the insurance company and me more than just having totaled the car. Once the estimate started climbing we should've sat down and gone over it to see whether not it would've been better to total it or to fix it. I should've had the opportunity to negotiate with the insurance company with this information rather than having the bill go from 7900 up to 10,500
The entire process, including the repair, was perfect. Keep up the good work.
I am very satisfired with the work that you guys have done to my car i really appreciate it thank you...
Outstanding all around. Communication was consistent, staff was friendly, work was good.
Fortunately? I have had several experiences with Service king. Everyone is friendly and professional and they do great work!
This company was great to work with. Took care of everything! I will use them again if needed!
The car looked much better after than before I even wrecked it
Everybody was great I got updates daily and my car looks amazing thank you
I loved how clean my car was when picking iT up from the repair.
Excellent service! Loved the text with updates! Thank you!
Great service, returned my vehicle early, great communication.
Amazing, amazing customer service.
Vehicle Make : Volkswagen
Excellent service. Prompt attention to detail and questions. Under promised and over delivered.
Thanks for the speedy work. The detail is a great touch!
The car was repaired to my expectations. Great job. Very nice touch that the car was returned to me completely clean both on the inside and outside. If I ever need collision repairs again I will go to Service King. Thanks for a great job.
Nice and clean and they made it look like almost new and they were very kind and prompt it was exceptional
Will always recommend Service King to everyone.
Great customer service. They kept me informed through out the process and had my car ready when they said it would be.
Although my car was totaled by the insurance company they were very helpful and professional.
Everything was awesome! You guys are great! Thanks for everything.
Great job. Very professional and friendly. I would do use them anytime
Sig Lugo, the man who helped me from service king gave me no nonsense as to the cost of the repair and updated me when things changed, very likely to come back for other repairs.
The service was outstanding. Sig went above and beyond my expectations. Katie at the front desk was very friendly and helpful with all my questions. I am definitely recommending Service King to everyone. GREAT JOB SERVICE KING TEAM!
I am totally happy with the service and the interaction with the staff.
Very much impressed with the service provided efficiently and returning the car earlier than expected.
I was very pleased with the work on my bumper, and I was impressed how clean the inside of my car was when I picked it up. I was also impressed with the communication of the status of the work, and when more parts had to be replaced; how quickly the work was done.
Vehicle Make : Volkswagen
It was an exciting surprise to see you guys also went the extra mile and detailed my car, too! I've been meaning to have that done. So nice, put a smile on my face.
Everyone was polite and professional. The car was ready as promised. I was paying out of pocket and expected to pay for a rental but you arranged for a loaner. I would definitely recommend your company to others.
Very professional. Thank you. Sig was great
Great experience. Highly recommend
I was very happy with the experience and customer service provided by service king.
Just as I remembered. Perfect in every way. Hope to use your service again soon. Thank you for all you do.
Vehicle Make : Volkswagen
The car was dusty on the inside upon pick up and there were a couple of minor issues I asked them to address at drop off and they were ignored.
Brandon Danielson was great to work with. I really appreciated being updated on the progress. I had extensive damage and it was finished on the very day he told me it would be. Bob landis did an amazing paint job!! All is well !! Thank you.
I was very impressed with the very friendly service and particularly the frequent up dates regarding status of the repairs. The car was repaired in the time frame promised which was very much appreciated. Finally, the quality of work appears to be first class. Thank you.
Service king did an awesome job on my truck.. very helpful seviceman and was done right on time.. thank you
Every one was very help full.
They did an excellent job on my car kept me posted as far as status and completed repairs ahead of schedule, then went the extra mile in helping me get my vehicle home.
Thanks to all.
Would certainly recommend.
Well organized business - worked to keep promises. Loved the text updates! Customer areas clean and neat- shows yor attention to all details. thanks for all your efforts!
Great customer service by Sig and Katie at Draper location. Great communication. Repairs were beautiful. My car was cleaned inside and out before being returned to me.
Quick and friendly service. Generally nice people to work with. Thank them for a job well done
I really appreciate the way that I was treated throughout this experience. I felt like they were open and honest and my car looks great!
These guys were awesome! Got the car fixed up really quick and for a great price!
Great job! Thanks for all your hardwork!
It was quick, easy and I felt well taken care of.
You did a great job I'm very happy. Thanks for keeping us informed of the progress
Excellent service. Picked me up twice and the people very friendly and professional . I liked the txts sent . Made me smile.
Looks like a good job.
I appreciated that you guys kept me up to date with the repairs on my car. It looks and drives beautifully. Thank you!
He was very helpful with explaining how it all would work and keep me updated daily... I would not even think about taking my car to anyone but you guys...A from us... GREAT JOB!!! Oh by the way my car turned out better than I could ask for...I will tell all my friends about it...Thanks again for a great job and great customer service..,???????? Steve ****
Thanks for the detail! My car looks great!
Very nice work. Associates were very professional, and did a first class repair.
Awesome job great quality
Kind of a pain to have to come back a second time after if already dropped off my rental, but I appreciate you guys taking care of me, and squeezing me in quickly.
Everyone especially Scott was awesome! Treated me so well and super fast!!
Great communication throughout the process. I really appreciated the attention to detail taken with my car.
A job very well done!! Great customer service and the car looks fantastic!! I appreciate how you interfaced with Enterprise for call rental. It was a seamless and much less inconvenient process for me.
They did a fantastic job. Sig kept us up to date as to what was going on. Thanks for being fair,honest and helping us understand what the plan was. Thanks again,The Cooks