The brake light on the drivers side does not work, hoping it is a 5 min. job that can be done while i wait as I have already turned the rental car back in. Other than that it was great, when I came to pick it up one of the gals was rewashing windows to get the dust off, it was so clean! It was vacuumed and dusted inside too... such a nice surprise. Just fix the brake light in a quick minute and I will give you a 5 star rating! Thanks...
Staff is amazing my car was ready before I needed to go out of town which is what I was worried about. Couldn't ask for a better service. Car looks brand new!! Thank you so much serious King you've been a great help and relieving the stress of getting in an accident! Would highly recommend you!
I love the clean shop and I appreciate the clear communication from the staff about my vehicle. Great and easy experience, thank you all.
- While my truck was at service king it was driven nearly 60 miles, Leaving Very bad wear on the clutch!!!
-I Berely made it home, lost clutch getting on the interstate. Now Forced to Take my truck to the shop for a new clutch after it was abused so badly at service king and met auto.
-Wrong color bumper.
- Bad quality masking and paint work. Obvious spray lines.
-Driver taillight didn't fit right, So the technition just Installed the the other one loosely in order to try and "match" them. Leaving neither taillight secure or safe.
They Charged me to fix problems caused After the drop off that were unrelated to incident.
Charged me for parts and labor on things that weren't installed or used.
Sig was good to deal with and the people are friendly, but the actual work is very disappointing and poor quality.
They did a great job fixing the door panel. However, It would have been nice to have clean seats in the car as well. There was a layer of dust on all the seats in the back of the car that we cleaned off after pickup. But, overall, a good experience. And we would use them again.
Brandon was so friendly and easy to work with! I loved getting the text message updates about my car, and everything looks great. Definitely very pleased with my experience!
You guys do such great work. You even cleaned the inside of my audi! Thanks again
Your service exceeded my expectations!! Brandon was great to work and I loved how nice and clean my car was when I picked it up.
It's was great experience. I was taking care by specialists very nicely. Thank you
Thank you so much for repairing my car and cleaning it afterward for me! It was a pleasant surprise to get in and have it look so nice! It was done so fast and so well done! Thank you again! You guys are awesome! :)
Your on top of making sure I am told what is going on and keeping me informed. Your tech that worked on my car sucked! My good is not aligned at all, you guys clearcoated my primed fender, which is stupid. The other primed parts are not! There's huge gaps between the fender and bumper cover and hoof. You guys didn't replace the chrome hood trim, my steering is now out of alignment. I am not happy at all about the job done on my car. I am a mechanic and could have done a better job.
Car looks like new! My family has had experience here before and we've never had any problems and have always been completely satisfied. I was very nervous because I've had the car less than a year and only 3500 miles on it but I'm so glad I went with your business. Top notch service. Thank you!
Staff was great to work with, Daniel was especially helpful in keeping me informed on the status of my vehicle.
I was lied to about what insurance companies said/didn't say. And about what they do and don't do. The hood of my car was left open. My car was left unlocked in their lot for a week.
Love the clean car! A very kind and helpful touch
My Xterra looks brand new, and I got it a day early!
On time, completed quickly, and good communication
The car turned out to be perfectly repaired
All the people that work there were great
It seemed to take a very long time for the repairs
I was very pleased with my experience at Service King and the work done on my truck was top notch. I have already recommended Service King to others. Thanks again!!
Vehicle Make : Volkswagen
Very professional. The car looked amazing. Very nice work.
Service was great. Parking lot is a little small.
Repair was completed as scheduled.
Friendly staff (Brandon did a great job).
The customer service was top notch. They drove me back home and then they came back because I had left something in the car.
They kept informed from the beginning to the end of repair process with Text Messages.
Daniel was truly great to work with. He kept me informed and the vehicle looks like new!
I loved the text messaging with updates.
I love that my car looks perfect and was cleaned inside and out.
Excellent service! Loved Daniel and the text updates!
My experience with Service King was amazing! I was kept up to date on the progress of my car. Daniel, my service advisor was great! He was able to get my car done early so I wouldn't have to drive a rental car when I went out of town. My car looks brand new again! I would recommend Service King any day!
Very informitive and friendly. Listened to what I had to say and didn't rush me. No hassels! Great team!
Repair was flawless. Very satisfied with the level of service as well as status updates for my repair.
Very good communication with the customer.
Very professional, efficient, friendly and obviously effective since my car is now running without a problem. Appreciated the text messaging to keep me up to date on the status of my car. They returned it to me all shiny and washed. Highly recommend this service. Very happy with all of the communication between my insurance company, rental car company, and Service King. Very smooth and expedited process from first to last. Thank you so much.
They did a great job and kept me updated on my repair.
Good service and kept me informed
Great team! Everyone I worked with was very professional. Happy with repair.
The repair work was great. Car was cleaner than when we dropped it off. Great communication and super friendly staff. Thanks!
Grew experience! Thank you!
Easy to deal with. The car is very pretty. Shuttle. Pick up. Drop off. I really don't know why I would want to go anywhere else.
Car looks great. The people were so easy to work with and very nice. Loved the updates and calls along the way. This was my first experience with you and I will be a customer for life!
The communication was spectacular! the car came back beautiful and clean and I was very impressed with the quality of the work. I would highly recommend you guys to anyone looking for repairs!
Vehicle Make : Volkswagen
Daniel kept me informed on what was being done and when
Great communication and quality repair.
Service was great!
Daniel was very attentive to all my concerns
I appreciate all you have done
Excellent service! Brandon and team were exceptional!
Air service from the very beginning to the very end was totally exceptional. I was so impressed and happy that I happen to find you on the internet and your times and location. You're the only one open on Saturday and I was thrilled that do you take a bid on my car crash. Plus you were able to work with Bear River Mutual buy car insurance company that really sealed the deal. Everybody was totally awesome to me and I love communicating on phone on text messages. Powerful company and you do well and I'll recommend you to anyone I ever have a chance to in the future. Plus I love your Diet Cokes and hospitality. Plus when my part didn't come in from Portland that Bear River Insurance required you let me know what was going on that was awesome. Plus you help me with the drop off of my Enterprise car when I picked up my car late at night even though I was late getting there. It was after 6 o'clock your closing time but everyone was there to help me get situated away and Off to the Races with my repaired car and looking really good. Thanks again really appreciate Service King and you're a great staff from top to bottom.
Thank you for being so helpful and friendly, I am very satisfied with the service and my car looks great. The gentleman that helped me through the process was amazing. This is my second time here and I am happy with my car and the service I received. I would come back......hopefully I never have to though. Thank you!
Thanks everybody for work so hard and done so well the problems with my case a...
Repairs are not complete bumper is still damaged and head light is not correct
Very pleased. Your work was much faster than expected and the quality was excellent. I give you a 10!
Brandon Danielson was very helpful and communicative throughout the process. The work looks great and I would definitely recommend Service King to others. Thank you.
Everyone was fantastic to work with!
I really liked how my trucks cab came back cleaner than I left it that was pretty sweet
They were very busy due to the snow storms that passed through, and I was pleased as to how fast my repairs were done. My vehicle drives like New after the repairs were done.
Wonderful service and job well done! Thank you.
Vehicle Make : Volkswagen
They worked with us to come up with a safe and secure fix to our problem. They were very upfront about cost and how long it would take.
Completed the job early. Good communication to keep me updated on my repairs.
Brandon was fantastic as a service advisor and the work was done very well.
Very happy with the entire experience. Thank you.
Thank you for everything! Thank you for going the extra miles in fixing my car! Now my car is like a brand new car! You guys are awesome! Best service I have received in a long time. And I also love the texting system you guys have so I can get updates while my car is being fix, it's nice.
I was completely satisfied with the service on my car and the efficiency of Brandon from start to finish. The text message on the progress of the job was a nice touch.
Great communications, service and workmanship
Kept me informed of the repair progress and finished on the day promised.
Brandon at Service King went above and beyond for my Fusion repair. I needed my car back by tonight. He had the car ready at 4:30 pm. It is always a pleasure dealing with someone who keeps their word.
Our estimated return date was a little off, but we were able to communicate any time we had questions and we were always being updated on the status of our car. We'd rather have it done right, so the time didn't matter. We appreciate the work done. The car seems to be running great so far and no problems! We loved how easy it was to communicate and find out updates.
Everyone is eager to help. Good work. No problems.
Good service and it was good to work with.
I was happy that they could have all resources and complete the repair within a day. I took it in at 7:30am on November 21,2016 to get my back bumper on my 2015 Dodge Dart and got to pick it up on November 22,2016 around 4:00pm. I would give them a 200% out of 100% of their service.
The gentleman who assisted me with the car's repairs was easy to work with, understood the inconvenience of being in an accident and the shop kept me well informed as to the work they were doing. I was involved in a hit and run accident two years ago and the Larry **** collision center was a nightmare to work with. I rolled the dice and came to you guys this time and I certainly will be recommending your shop moving forward. I have MS so to be inconvenienced by an accident is especially tricky for me, but it was made so much worse with Larry **** collision. The stress of it impacted my health quite a bit. Your shop, however, cut that stress out of it and I really felt the team cared about their customers. Thank you for a job well done!
Kept me well informed if all progress. Answered all our questions. We are very satisfied with the work.
I like the text updates and employees service was excellent
It was great to receive text updates to keep me informed
The best service I have ever had! I will recommend your company to everyone I know. Thank you for making a horrible situation so nice. My car is perfect.
Everyone was helpful and kind.
Thank you for doing a great job and for getting it done quickly. I also liked how you sent me updates the whole time keeping me informed on how it was going.
I love Service King. I would highly recommend them to anyone and have already been done so. From start to finish they were accommodating, friendly, knowledgeable, and very professional. They rock!!!????
Thank you vet much for outstanding service you providing.
I appreciated the text messages and updates as my car was being repaired. Everyone was very kind , helpful and knowledgeable. Daniel was assigned to my case and he was very professional and answered any questions that I had. I would recommend Service King to anyone/everyone.
I'm so pleased with my experience with you guys. Thank you for taking care of my Jeep! It looks brand new! And I loved the text updates too.
HUGE thank you to Daniel for working with me and my schedule as far as getting my car ready me to pick up before I had to go to work! You guys were fabulous! :)
The service was great! Daniel was super helpful and I appreciated how he regularly communicated with me. Super nice too! The car looks really good. Thank you!
I appreciated the updates and the friendly service
Loved all of the texts and communication.
So far you have been great. We'll see if the repairs hold up but I expect they will.
I appreciated the frequent updates.
Every experience I've had with service king has been absolutely amazing. The paint job was excellent. It was done in a timely manner and the staff was incredible. I would recommend service king to anyone and everyone!
Great service thanks you for the repair and for being quick
Great people to work with. They did a perfect job. I liked being kept informed via text as the job went along.
Your work looked amazing!
Quick turnaround, kept me informed throughout repair process. Service rep was great to work with!
Everyone was great, especially Daniel.
Your repair service is amazing. I will refer everyone to toe shop. Daniel was so kind and went out of his to help me. You are all so super
Service King did a great job keeping me informed on the progress of the work both by text and phone, delivered my car on time, and the work is high quality. Thanks Service King!
Very professional courteous with timely and quality results. Would recommend to anyone.
Very good work and great people
I really appreciate the fact that service king went out of their way to offer to call my rental car company and ask them to pick up the car from service king rather than me having to coordinate a trip with my husband. I felt like that went above and beyond.
Besides a high quality job on my car, I appreciate the courteous help of your office staff and others in making the arrangements and giving me rides to leave and pick up the car.
Awesome job,very good and professional people.Thank you so much!!!????????????
The people I worked with were very friendly and professional. They were able to get my tailgate replaced quicker than the original estimate, which was really nice. I appreciated all of the status updates throughout the process. I would definitely recommend the Draper, UT office to anyone needing repair work done.
I appreciated the status updates that were sent to my phone.
Brandon was very professional and helpful through the whole process.I appreciated the text updates. I would definitely return .
Very professional! Got my car in quick when other shops told me a week out.. Was very good at giving me updates of what was going on. My car was done sooner than expected! Car looks great! Daniel that helped me was awesome! Would recommend him and service king to others!
Very friendly people.A lot of highly skilled trades forget how important that is. People do business with people they like and it's easy to like the people at Service King. Marc
Very quick! Got don't ahead of schedule! I loved the update texts
You guys were awesome...
Job very well done..
Loved the daily text updates....
AWESOME job! Excellent staff!
Good experience truck looks great. Thanks Brandon, Dave and team
The body of my truck was done above and beyond satisfactory, the client relationship was bar none, the only thing that I know of that could be better was the delay of my chassis repairs from the dealership. As far as service king is considered there is no better place to go to. Excellent team excellent work and excellent communication. ...
I am very happy and satisfied with the service that Service King had offered me. Daniel Tulak, the Service Advisor is so good in helping his customer. I will definitely recommend Service King to my friends and family.
Everyone did their job. We were treated with respect. Thanks we will use you again but hope never, if ya get my drift.
Excellent service!!! Great communication!!! It was great dealing with you guys!!! Thank you!!!!
They were quick and thurough. They went the extra mile to help fix something that they didn't even need to (flat tire with a nail in it). Thank you!!!
Top notch service and the repairs to my car are awesome. Looks far better now than it did before the incident!!! Fantastic! I am an insurance agent, and highly recommend Service King. Donna
They were very helpful, honest & did great work. Thank you
Thanks for getting my truck back prior to the weekend. The repairs look great. Thanks again
I like how you were on top of everything
Everything worked out great! The only thing I would have liked to be better was the process of getting a rental car. However, I don't know how much of that was in your control.
Vehicle Make : Mitsubishi
The service at Service King was exceptional! Brandon handle the claim from top to bottom without any problem. I was very surprised at how fast they were able to get my minivan done. From start to finish the process was only one week which exceeded my expectations! Everyone was there was friendly and my minivan looks great. Thank you for everything!
Theybtreatbmebeith repeck very friendly and kind
I'm beyond pleased with my service with Service King. From the beginning, I was impressed with their customer service. Angela actually drove my car back from work so I could get to work, Brandon continually kept me updated & tried to resolve issues I had with Enterprise. He quoted me through Wed & it was completed by Monday! The work was spot on & my car looks brand new! They even detailed my car! I HIGHLY RECOMMEND SERVICE KING. THE DRAPER BRANCH WAS AMAZING! GREAT JOB GUYS! I'M QUITE IMPRESSED! THANK YOU SO VERY MUCH!
Car looks new again, thanks'
Daniel was awesome to work with
Great work. Great communication
Always great been going there since they were central collision
Did everything I asked of you guys and more! 10 out of 10, unbelievable job!
They did a great job and finished early! Well done!
Truck is in for the second time, needing some touch ups and a couple of repairs.
Daniel was very helpful and the repair work was done perfectly. I will continue to recommend Service King of Draper to my friends.
Daniel was great. He deserves a raise.
Most professional experience I have ever had when needing a car repair. Thank you.
Professional, courteous and easy to work with. The work was beyond satisfactory. Will recommend anyone who needs work, to choose Service King in Draper.
Great job, great service. Loved the updates each day it was being fixed. You guys were great to work with. Hopefully I won't have to, but I would definitely come there again if I needed work done and I would recommend you to my family and friends. Thanks for a job well done.
They were great to work with, kept me updated through the entire process and we're done before schedule
Flabbergasted! You kept us informed and were so kind. Great service. Thanks for washing it too!
Professional service, timely, reasonably priced.
I love your business. It was great when it was Central Collision and it's still great as Service King. Special thanks to Daniel.
The team kept me well informed of the progress of my car and did a great job fixing my car.
Daniel was awesome. Excellent customer service and made the experience so easy. Very friendly and wouldn't go anywhere else!
Vehicle Make : Volkswagen
I realized very early on in the four weeks required for my vehicle to be repaired that I'd hit the jackpot in terms of an estimator/customer service representative of Service King. Daniel was amazing from the start. I was paying out of pocket for significant, but mostly cosmetic damage. Daniel spent the time required to put together an estimate based on a combination of manufacturer and after market parts to give me the best price possible. He listened, really listened to my concerns and what I was looking for in the repair. I felt the price was fair and I know the communication with me was exceptional. If I ever need repairs in the future, I would go back here and would recommend Service King!!! Many thanks Daniel for making the repair side of a difficult experience with my vehicle work out flawlessly!! Connie A
Brandon was amazing! He was willing to remove my car seat when I arrived to drop off my car, and remembered me when I came back and offered to put it back in of I needed. The entire staff was super friendly and my car looked way better than I expected. Thanks!!
Loved the text updates and project was completed when you said it would be.
Paint matched so nicely, they were willing to paint the chrome pieces black like I had done on the other car and that was
Exceptional service to me. Very quick, lots of communication through the week. I will return to Service King in draper.
My car was completed 2 weeks prior to the initial estimated date. Daniel provided me weekly updates when he said he would. He was awesome to work with. He answered every one of my phone calls even when I changed my mind on a couple of things and he didn't make me feel bad about it. He took the time to explain in detail what was being fixed on my car, he even listened and answered all of my questions and concerns about the damage on my vehicle. I was concerned about the safety of my car after hearing a friends experience (not with Service Kings) but he put my mind at ease and even told me he would feel safe putting his family in my car after your team fixed it. Every interaction I had with your company was great. Your staff was professional, knowledgeable and curtious. My friend is an adjuster and he told me that my car was in good hands and that your technicians follow all of the factory protocols. I am very grateful that I was recommended to your shop, my car looks great and I am very happy. I appreciate all of the work that went into fixing it. I know there were a lot of hours that went in to fixing my car. If I have future needs (hopefully not anytime soon) I will definitely be back and I will recommend your shop to my friends and family. Thank you for your hard work and diligence in making my experience a great one, I appreciate it.
Brandon was Absolutely wonderful! Best service in town!!
It was a pleasure to deal with the manager.
Great communication and explanation of services. Car looks great. Could've done without the 2nd accident but Daniel has been awesome and we trust that he'll do all he can to get our car done as quick as possible and looking good again.
I am very impressed with the quality of the work done on our Tahoe. Most of all I am impressed with the communication during the process and the concern for the customer satisfaction. This customer is very satisfied and happy with the entire process. Thank you.
Thank you for your professional expertise and excellent customer service! I'm grateful for your efforts.
Very happy with my car fix. Daniel was so great to work with and went the extra mile changing my light bulbs for me. Thank you!
Vehicle Make : Range Rover
Great job, great communication, and extra mile service (washing and cleaning my car inside and out). Thank you!!!
Great work! I love the communication.
Everyone was great. Brandon's did a great job keeping me informed and was very professional. Awesome repair job! Totally satisfied.
The service was perfect. Thank you so very much.
Always professional, friendly with high quality repairs.
Thanks for all the updates, I never felt like I was left in the dark.
I have never had to take a car in for body work and I was not looking forward to it. I was pleasantly surprised. Daniel took excellent care of me along the way and my car was finished a day earlier than expected. I am pleased!
Vehicle Make : Volkswagen
Great customer service, Kept me informed of the progress
I liked the text updates and the quick service!
The personalization was absolutely what I needed. Thank you so much!!!
Your team always takes very good care of me and my car.
Great job! Thanks for all your help. I hope to never see you again but if I have to I'll will for sure see you guys first. Thanks again
Vehicle Make : Volkswagen
Daniel was very nice and professional!!!! No complaints.
Everything was so great!!
Kept me informed about how my car progress was going, much appreciated!
Staff were great and repairs done well but it took way too long to complete.
The car looks great. I liked the texts keeping me updated and when she was ready to come home. Also, thank you for washing her.
Vehicle Make : Volkswagen
I was kept up to date on what was going on with my car. I appreciated the attentiveness.
It was a great experience and I was impressed with the efficiency and the follow up from day to day. Thank you!
Vehicle Make : Volkswagen
Best body shop in the area. Four repairs in the past year and all look brand new.
Great staff, great service. Constantly kept us updated on what's going on! Top notch!!
Very kind and courteous but still professional. The "Brandon's" we're both great to work with.
Thoroughly, making sure the repairs were close to exact on my car, just as it look before my accident. Job well done! Thank you!
I was very pleased with the service. When I called to check on my car's status, I was informed very quickly. Every thing was so professional and my car looks great!
I liked how thy were so nice on reminding
On the progress of my car and how thy would
Call me on things .
Thanks service kings
Dave did an amazing job keeping me posted with texts and calls once he took over the job.
Great team. Great service. Thank you!
Prompt device, very kind and genuine people, acted quickly to help me get a rentaland ccleaned my inside and out. Smelled like new car. Couldn't be happier. Daniel kept me up date texting.
The service was incredible. They got my car done fast it looks incredible and they were great to work with. I won't ever go to another body shop. I'm a life long customer now.
Daniel was very professional and I lolled working with him .He kept me updated and was very kind and considerate of my personal situation ..Thank you again Daniel
Great work. Great service. Thanks to Daniel and team.