My mother is very happy with the work on her Ford. She said it looks like a new car again. Thank you
Had the car back only one week and so far have had no problems. I believe everything will be alright but let’s give it another week or two to shake out anything.
I appreciated how quickly I was able to get the car in for an estimate (immediately after the accident), how quickly I was able to get my car in for repairs once the other party made the decision to go through insurance, and how little I was inconvenienced when my car was in the shop only one day and fully restored and cleaned, too. Manuel was courteous and professional, and I appreciated his phone calls through the day to update me on what was found during the repair. Super service!
Thanks for the repair nice job! Also very nice and cute lady at the front desk her name is Rubylyn.
Very satisfied on all levels of professionalism.
The cleaner that was used on my dash display left streaks that I had to clean later. I really appreciate the cleaner interior, but I felt this looked dirtier.
The repair looks great. The surface does feel gritty, so I am hoping that there isn’t a problem with paint flaking in the future.
Should lock trucks in their possession so they aren’t broken into on their lot like mine was. E&S also left my tool box unlocked and tools were stolen after ES found a way to unlock my tool box without telling me or asking for the key!
I had my wheel reconditioned and it looks like there’s all kinds of overspray on the wheel which makes it not look stock. Many spots where it was glossy black now has an almost matte finish, but only in some areas. I’ll need it reconditioned again to make it look stock, since that’s what I thought the process was aiming to achieve. In addition, there are several suspect areas on the other (non-work related) side of the car that I am trying to buff out because it has some kind of overspray or something that won’t come off with a normal wash. Seems like an overall lack of attention to detail.
Thanks so much for the great and very quick repair job. I appreciate the timeliness of the job and will definitely come to you for any future repair needs.
We dealt with pretty friendly personnel, the repairs to my vehicle were completed to our satisfaction. Kudos to a very professional body shop!
Excellent service and communication. Happy to refer others and will return if needed again.
Keep up the good work. Great communication.
Excellent experience even to the point thatbefore we even saw it they said the tailgate had a small run in the paint and they were having the tailgate repainted and we could stop by monday with the truck and they would put it on.Few others would be that thorough.
We always have a good experience with E& S
Great customer service, I was kept informed on the status of my vehicle. The repairs were done & completed on time thanks to all the technicians, detail crew & office staff. Very satisfied with the repairs to my vehicle! I will definitely be a returning customer if I ever need your service again & I will be sure & recommend this shop to all my friends & family.
It was a great experience and I will recommend you guys in the future. Thanks!
Car looks great and was returned early, CH