I the work was great. I did not enjoy seeing that my belongings had been sifted through when I got my car back.
Roy was amazing!! Very attentive and proactive to all my needs. Made the whole experience swift and easy!! Kept me well informed and all around friendly. I personally work in healthcare and we look for people that have his personality to handle our patients!
Great job and great service!
Exceptional service and super quick turn around. What's not to like? Thanks!
The entire process ran like a well oiled machine. Roy and Amanda were courteous, professional, and friendly. When I arrived every thing was ready to go. I went before work so I planned accordingly and they were so proficient that I was at work 30 minutes early. They kept me updated every step of the way and the work was completed quickly and my car looks great. Roy even agreed to wait for me in case I didn’t get there before closing. A big thank you to Amanda and Roy and the rest of the crew at Ellis and Salazar for an amazing job well done.
First class all the way. Thanks so much for a job well done.
Vehicle Make : Volkswagen
Many thanks for completing the work so quickly, everyone who I met was very courteous and professional.
Anthony was amazing as usual. We’ve worked with him in the past and his level of service, knowledge and professionalism had not changed after all the years. Thank you for a wonderful experience.
Fantastic and quality customer service by all especially Anthony
Ms Debi in the front was great. She was ver professional and helpful, efficient and on-the-****. I would go back there just for her. She is wonderful and a great , stellar person that adds so, so much to the professionalism and good customer service of Ellis and Salazar.
The lady at the desk could not have been nicer or more helpful. All personnel that I dealt with were friendly and very courteous, The appearance of the repair was good. THE COMPLAINT: The driver's door was NOT REASSEMBLED CORRECTLY. IT RATTLES INSIDE, WHERE IT NEVER DID BEFORE. Now I have to be inconvenienced to take the car back and get this corrected. SECOND COMPLAINT: Lower edge plastic trim on driver's side is not properly attached.
I am very happy with the work done on my car! Also the kindness & professionalisms. Definitely a well run , quality business , Thank you !
Very fast service. Great job!
Ellis and Salazar did an excellent job I am very satisfied with the job that was done to my car and I appreciate that I was kept informed about my car the whole time. Thank you very much
Repair done extremely timely!!
Props to Mike for getting my parts price matched from dealer. He kept me up to date on the process and was vet courteous. I'd also like to thank the front desk for calling enterprise for me and going above and beyond. You all are great. Thank you.
fast service, excellent costumer service and also good communication by email for let know about the status of the vehicle
Excellent service. Fast turnaround. Great repair work. And reasonable fee. And thanks for the courtesy shuttle rides. Dale in south Austin
Everyone was very curtious and professional. The work looks really nice.We are always very satisfied with every aspect of the job. Thank you!