The staff was friendly. The work was completed on time and as advertised. I was kept up to date by frequent e-mail contact. I appreciate your service to me.
I was impressed the way Polly kept me informed throughout the process.
Ms Polly is a treasure and gives the best customer service. She prides herself with a commitment to excellence and you are blessed to have her. No issues or complaints and I will ensure I will gladly refer clients to you; although I am sure you need know free advertisement!
Thank you again and God Bless Your Staff & Company!
Vehicle Make : Mercedes Benz
Everyone was very helpful and I appreciate the emails updates.
Highly recommended collision facility. Very happy with the job. They really know what they are doing. Haold Gamber
My car looks brand new, thanks to the team at Metro Collision for their hard work, dedication and exceptional level of customer service!
Beautiful work, and on time!
The damage n my brand-new Suburu Crosstrek was fixed so that no one would ever know it happened! Thanks so much for a very professional job!
Excellent and professional service the moment I entered their office door. Most notably, everyone I met or spoke to appeared to genuinely enjoy their work and speak glowingly of the company.
A very professional organization which delivers well beyond expectations. My thanks to all of you
Thank you. You were all very professional and pleasant to work with.
You do a fantastic job. You are always on time with your delivery estimates. I will always look to you first for my car body repair needs.
I am a repeat customer because of the wonderful service yall have, Polly in particular! Work is done timely and well.
From start to finish, I was completely satisfied by the service that I received from Metro Collision. After an accident brought to Metro Collision that were not only interested in repairing the damage to my vehicle but also concerned about my well being and needs. This is an A+ establishment and would recommend them to anyone needing the services that are provided by Metro Collision. Thank you so much Polly, Chris and all those who made my experience and car great.
Chris and Polly quickly took my intake information and on boarded my Infiniti to start the collision repair process. They worked seamlessly with USAA and Enterprise Car Rental which greatly simplified the process. They kept my informed throughout the process and kept the collision itself the mast complex part of the experience. Much appreciated.
The body work was done quickly and very professional.
Excellent customer service.
Polly was fantastic and kept us informed about the progress of the repair and made sure we knew everything we needed to.
Vehicle Make : Mitsubishi
Everything was fine except one little front right fender car frame separation. The gentlemen (Chris) told me he would have it fixed.It's very minor but I was expecting it to be repaired. I mentioned to him that it wasn't like that before the accident but he insisted that it wasn't from the collision I had.. he did say that he would have it fixed and it wasn't. Other than that all is well!
Above today's standards in customer satisfaction. Thank you,