Phenomenal service! Everyone I dealt with were very respectful and helpful. They were able to keep a sense of humor and make it a fun experience. They recognized me when I came back in to pick up my car.
I highly recommend them!
Great work everyone from the quick response upon initial call for estimate to handling customer inquiries, questions and being an overall nervous car ''mom''. Both email & call status and follow-up exceeded my expectation. No sign of Zoomer's injury and you made her almost like new again on the outside --- My sincere appreciation to the entire team! Thank you!
They're very organized, prompt, knowledgeable, friendly, and skilled. I love that they kept me informed and that the work was completed ahead of the projected schedule. Thanks, everyone!
They did a wonderful job. They left the interior cleaner than when I took it in. I appreciate their professional service.
Car looks great and so was the service
Great Job! I will be back.
I was more or less happy. My headlight (actually an accessory light) somehow burned out during repair so I left feeling like I had another thing to repair. Not a big deal since I am capable of replacing a bulb on my own, but still it’s another thing. Also, we had miscommunication and I thought the dent was going to be pounded out, unfortunately for me, it was just the dent on one panel instead of both panels. Again not a big deal but I did leave feeling not quite satisfied. I will likely return if I have claim in the future. Everyone was very friendly.
Vehicle Make : Mitsubishi
Thank you guys for fixing my bumper! You guys did an amazing Job! Will tell everyone to go to you for any body work. Keep up the good work! ???
Good job ,I do recoment yo to our friend if
They have problem with there Cars
Customer service was awesome. People were very helpful and friendly. Car came back looking great, and clean! Thanks Guys, I will recommend you to anyone needing body work.
Great Service - Went the extra mile
You guys were awesome. From drop off, in between and finish— amazing customer service. I knew the status of my car the entire time and you finished the job so fast. I got my car back even cleaner than I left it inside and out. I really appreciate the extra care you put into your service. Complimentary detail? Thank you!!! And chocolates? Dang, it was like walking into a hotel room when I went to start my car.
Absolutely horrible experience. They had my car six months and did not finish it as promised. Paint finish quality was not good, I was promised the flaws would be fixed, then told by newest management that would not be the case. Vehicle was damaged and put together wrong. Promises were made but not kept. Having the car that long, perfection could have been obtained, but was not. This company is poorly managed and I will spread the word to whoever I can to take their business elsewhere.
Have not seen as out of town till next week but daughter says it is awesome!!!!
Thanks for going the extra mile and tidying the interior too! Outside of the car looks great. Front desk staff was kind and friendly.
Your people were very professional and did a nice job.
Excellent customer service. It's not often we get such great customer service in Juneau.
Great, friendly service and my car looks as good as new! Thank you.
Customer service was great. Work looks great.
Fix it auto worked with my insurance company so I didn't have to deal with them.
I was a little apprehensive but once they were on board and willing to do the work it was done.