CLOSED
Store Hours
| Sun | CLOSED |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | CLOSED |
Body Shop
Real Reviews From Verified Customers
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Vehicle Make : Subaru
5 out of 5
2/12/2016
Love this plac great service
Vehicle Make : Mazda
5 out of 5
1/29/2016
I was very impressed with how well my car looks and drives. Most importantly the customer service was exceptional from front desk to technicians! My CX5 looks beautiful
Vehicle Make : Nissan
5 out of 5
1/28/2016
Very nice and thorough
Vehicle Make : Toyota
5 out of 5
1/21/2016
Excellent service. Great repair job. Friendly, knowledgeable, professional personnel. Will highly recommend.Thank you.
Vehicle Make : Toyota
5 out of 5
1/20/2016
Everyone I spoke to was very polite and professional. My car runs great, and I was so excited to have it back early!
Vehicle Make : Honda
5 out of 5
1/20/2016
Tim did a great job keeping us informed and offering our best options. We will certainly recommend Key in Rochester!
Vehicle Make : Honda
5 out of 5
1/15/2016
Tim was very helpful.... appreciate his work... he is awesome...
Vehicle Make : Dodge
4 out of 5
1/9/2016
Despite a part availability issue, the shop still managed to deliver a quality performance. Will definitely consider using again AND will inform friends & relatives
Vehicle Make : Jeep
5 out of 5
1/7/2016
Repairs were quick and looks great
Vehicle Make : Chevrolet
5 out of 5
12/31/2015
Very pleasant people, fast and quality work. I would recommend the shop for sure.
Vehicle Make : Ford
5 out of 5
12/30/2015
Tim was very helpful they sent me updates on the progress the car looks great and everyone was very pleasant and helpful
Vehicle Make : Chevrolet
5 out of 5
12/19/2015
Great customer service. Very friendly and helpful. Always kept me updated on the status of the repair.
Vehicle Make : Kia
4 out of 5
12/6/2015
Only negative things I can say is: ****, that the estimated time it was going to take for repairs wasn't even close. We were told it would be done in one day and then 2 days after that day we finally get a phone call that it was complete. 2, the rental car should have been more equivalent to our vehicle. We told them we needed a 7 passenger vehicle if repairs were to take longer than originally anticipated but that's not what happened. Made things very difficult.
On a positive note, The repair work seems very good and no complaints there. Everyone was very courteous.
Vehicle Make : Chevrolet
5 out of 5
12/5/2015
Keep up the good work! Thanks
Vehicle Make : Hyundai
5 out of 5
11/29/2015
Thank you Tim for being very professional also keeping me updated with my car. I also appreciate that you returned my messages in a timely manner. I would highly recommend key collision for all my repairs... Your facility is extremely clean.
Mike Magrath
Vehicle Make : Hyundai
3 out of 5
11/20/2015
The repair looked good. Only complaint is it wasn't done when it was said to be and no one called in advance to let me know, I had to call and find out that way
Vehicle Make : Volkswagen
5 out of 5
11/20/2015
My car was repaired quickly, and the pride in their workmanship shows. I would definitely use Key Collision again, but hopefully I won't have to. Thank you again for helping with the insurance company as well.
Vehicle Make : Chevrolet
1 out of 5
10/21/2015
I was told my front fender was going to be painted to match the rest of the car as a courtesy and it was not painted.
Vehicle Make : Dodge
5 out of 5
10/15/2015
Let everyone know the experience and results were great. Thanks
Vehicle Make : Chevrolet
5 out of 5
10/9/2015
Your team is beyond approach, 2nd to none. Unremarkable work. Not to mention your caring and understanding with payments. I will pass your name to all we know. Thank you for being more than a business.
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