Every part of the process was dealt in a professional and courteous manner and no detail was left unnoticed or forgotten.
Excellent quality of repair.
They did an OUTSTANDING job as always!
Great repair and great service. Don was great.
Excellent Job done, Don was also outstanding.
Job well done. They kept me informed about the progress of the job
Don Sylvester and the team in the bodyshop did an OUTSTANDING job of putting my 2017 Cadillac XT5 back together after it was hit in the rear. It is flawless and looks just like it rolled off of the assembly line. What a mess my car was and what a great job they did to restore it back to the original condition. These people are true artisans. Even the person who hit my car with their Cadillac XT5 dropped their car off to get it repaired after I recommended your bodyshop to them and assured them they would get the very best service. Suburban of Plymouth has the very best facility in town for collision repairs and Don Sylvester is a key part that along with ALL of the people in the bodyshop.
Attitude; deliverance of service; OT and car returned in pristine condition
The entire team at Suburban Collision were exceptional. They are a first rate operation. They went above and beyond. Thank You Suburban!!
Don Sylvester took great care of me
Brian from the Collision Dept and Jeff from the Service Dept were both exceptional.....above and beyond. Even the guys in the office area were very personable and talkative. I would not take my vehicle anywhere else. Thank you all so very much!
Brian was very helpful and professional.
Brian was great to work with. It was seamless. I took my car in he took a look snapped some photos and made an appointment for me to bring it back. He also arranged for a rental car with Enterprise for me. When I got my car back it was spotless clean and looked like brand new. I would definitely use them again or recommend them.
We couldn’t be happier. Our car was done on time We choose Suburban even though our car was not a Cadillac, because of the excellent service you provide. My wife and I appreciate the TLC you gave her car.
Thank You very Much....
Don did a great job. 100% satisfied!
Vehicle Make : Volkswagen
Don Sylvester was very helpful and kept me updated on the status of my vehicle. You never want your car in a collision center, but I experienced excellent customer service and it is appreciated.
kept informed of progress,car looked good as new when it was returned to me
Vehicle Make : Volkswagen
Slight runs in the paint. Was told to return so that they may be wet sanded to fix. The new headlight seems to be aiming a bit low. Lastly it seems the grill is not sitting quite right.