Body Shop

Real Reviews From Verified Customers

Donny J.
Vehicle Make : Toyota
5 out of 5
1/4/2019
Awesome service and friendly staff!!! Will recommend to all my friends!!!
Phyllis H.
Vehicle Make : Chevrolet
4 out of 5
1/3/2019
All was well. Open communication, prompt, and good feedback.
Michael A.
Vehicle Make : Nissan
5 out of 5
12/31/2018
I am a very satisfied customer. Thanks for everything.
Ryan C.
Vehicle Make : Chevrolet
5 out of 5
12/8/2018
Exceptional customer service!
Arthur L.
Vehicle Make : Buick
5 out of 5
11/28/2018
Everything looks good I'm happy with the work
Jerry S.
Vehicle Make : Ford
1 out of 5
11/10/2018
Colors do not match & there are big gaps where the pieces fit toghter.See you on Monday.
Elizabeth F.
Vehicle Make : Lexus
2 out of 5
11/8/2018
I don't think my car should have taken an entire week in the shop for such a small repair. I'm very disappointed in the length of time you took. I think you need better scheduling of your jobs. I had to rent a car for an entire week I spent $140 in charges even though the insurance company for the other driver picked up the daily rate.
Pamela C.
Vehicle Make : Dodge
5 out of 5
11/5/2018
Shannon was so helpful with all of my questions. My truck looks really good. I will use you again in the future should I ever need repairs again.
Kristopher S.
Vehicle Make : Dodge
5 out of 5
10/27/2018
Kraft collision center in Roanoke is the best in the business. Shannon and Ashley were absolutely phenomenal. They constantly kept me up to date, and exceeded my expectations with customer service, and of course the craftsmanship of repair to my truck was unsurpassed! I know who I’m gonna recommend Craft Collision in the future for vehicle repairs. Thank you so much for a job well done. As they say in the military “Bravo Zulu“, which means job well done.
Gary L.
Vehicle Make : Chevrolet
5 out of 5
10/13/2018
Awesome courtesy, the staff is ultra friendly and make you feel as though they want you as a customer. Thanks to Shannon, Ashley, and Alden.
Bennie C.
Vehicle Make : Toyota
5 out of 5
10/6/2018
I am very pleased with the repairs, and they kept me informed on the their progress ****. Thank the mechanics and the administrative staff for their great work.
Michelle L.
Vehicle Make : Audi
5 out of 5
10/2/2018
Delivered quickly and did a very good job.
Peggie W.
Vehicle Make : Lexus
2 out of 5
9/26/2018
The time it took was away too long
Carmella H.
Vehicle Make : Toyota
5 out of 5
9/24/2018
I’m very pleased with the customer service and the repairs that were done. I will recommend Craft Collision to my family and friends. It was a pleasure working with you.
Bonnie H.
Vehicle Make : Toyota
5 out of 5
9/15/2018
GREAT JOB, WONDERFUL PEOPLE TO WORK WITH.
Aaron S.
Vehicle Make : Ford
5 out of 5
8/28/2018
Very professional
Kim C.
Vehicle Make : Kia
5 out of 5
8/28/2018
Good Job!!
Angela M.
Vehicle Make : Nissan
5 out of 5
8/10/2018
Perfect work
Cynthia S.
Vehicle Make : Chrysler
5 out of 5
8/4/2018
Well done and very nice staff
Jerry A.
Vehicle Make : Ford
5 out of 5
7/27/2018
Great job as always at Craft Collision and a great group of people! My truck looks as good as new! Thank you for a job well done. Jerry A

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