We really appreciate the quality of the experience from start to finish. We were treated with individualized care, and it is apparent that you aim to please your customers, while delivering results you can be proud of. Most worry-free experience I've ever had in having a car repaired!
Excellent service and communication
I love the automated texts!! Great job on my car and great customer service!
Great job. Great communication throughout
Anu questions I had were answered. The women who work in your office are willing to help in any way they can. I have Parkinson's and have not been well lately. They went above and beyond to assist me! You are extremely lucky to have such an efficient group of employees. Grants has always been very fair to me, and I would continue to recommend them to others.
The work on the truck was stellar. My only complaint was the long wait for the part that was needed from Ford, as delivery kept getting delayed for 6 weeks!
Vehicle Make : Volkswagen
Excellent work and their office was to notch in keeping us up to date on the repairs.
I noticed that there were scuf marks on the new bumber.
There were some small paint chipped areas around the tail lights on bumper. Since it was a new paint job I didn’t expect these news chips. They aren’t terribly noticeable, but I don’t want the paint to start peeling off. Is there a day next week I could drop it off to get this touched up? Thanks!
They did an amazing job. I would recommend them to everyone I know.
GREAT STAFF'' AND GREAT SERVICE AND WARRANTY'
Wish someone would have at least stood there with us, while looking at the repairs. Employee just handed over keys and went in side. Since repairs where front end, and he pulled van up to flower bed, had to walk in flowers to see the repair work. Guess if we had any questions, we would have had to walk in and ask for someone to come back out to discuss.
Very nice people to deal with. Make your feel like family.
My indoor lights do not go on when I enter or exit the car as before. I'll call you tomorrow when I get a chance. (Friday)
As previously, courteous and good communicating staff, and very high quality of work,
Very professional service and the staff there was very considerate of my needs
Robbie had my car done as promised, and was very helpful in suggesting a rental car to solve my transportation issues to and from the GSP airport.
Thanks for a great job as soon as the stripe comes in it will be a super job
-Friendly environment and good customer service.
Robbie wasRobbie was I was very pleased with my experience at Grant Ford Robbie gave me excellent advice about the differences between the coverage and what was involved in the total repair process. I would go back there without any hesitation