The mud flaps that were replaced were nothing like what was removed, yet they installed them anyway. If I didn’t complain, they would have let them go. Original were molded and fitted, the replacements were flat rubber but because that’s what Ford sent, that’s what they installed.
Great job!!! Car looks fabulous!!!
Love the work done!
Vehicle Make : Mini Cooper
Quick repair and courteous service!
Great work completed quickly
Great experience with the follow up of the process. The team was very pleasant
Happy with the repairs that were done.
Fantastic job all the way around! Very pleasant staff to work with.
Looks good and finished on schedule!
It was quick and a great job was done. Couldn’t be happier except if it didn’t happen.
I want the Thank you for the excellent customer service. Though I was upset when I wrecked my car an my car needed to be repaired you made the experience pleasant with the text and the phone calls.. I am pleased with the repairs my car looks like it never had damage.. I will highly recommend Keenan to anyone who’s my need car repaired.. The repairs were completed sooner the expected which was another plus.. The details of the repairs were explained to me when I picked up my car. Thank you for the great experience
Felt like a club med experience; thanks to the staff for being friendly and helpful every step of the way!
Vehicle Make : Volkswagen
I received my car and once I got home I noticed that both bumpers that were supposed to get replaced and painted new were inconsistent with the alignment and paint job. As well as smears from whatever they were using in the shop. I turned in my car with working breaks lights got it back and the left break lights are out.
Excellent daily communications on progress of repair. Very friendly, customer-oriented staff. Above average repair quality.
They did a excellent job.
They were curtious and also got the repairs done quickly. Lifetime warranty included as long I own the vehicle which is good.
Super easy to book appointment and get a rental when I dropped off the car. I was kept informed throughout the process by calls and texts. The car looked beautiful when I picked it up - it was not only repaired perfectly but was washed and vacuumed! I’m a very happy customer!
Everyone I spoke with were polite and friendly.
Very quick and professional. It was nice to receive a text every morning updating me on the process. Emily and Simon were very helpful throughout the process and answered all questions in a professional manner. Overall very pleased.