Vehicle Make : Volkswagen
Thank you for your kindness.
I am so amazed at how they treat their customers. They went above and beyond for me at a time when I really needed someone to remind me that there are businesses who are in it to do great and detailed work for their customers. Their work is so professional and their employees work hard to make sure the customer is pleased. I won't lie, I did cry because I was so shocked at how wonderfully I and my car was treated. I will now proudly spread the word and call ABRA AUTO BODY & GLASS My Auto Body Repair Shop. I can not thank them enough.
Well taken care of and car look great thanks again
Excellent service from Jesse
Mar was amazing and so easy to work with!! She made the entire experience so great. The work that was done on my car was excellent as well. Would defiantly recommend Abra!! Thanks to Mar and the team!!
Vehicle Make : Volkswagen
all very good work but exept the is air bag light on dashboar and talk with the lady infront and will be bringing car back to have it re look at or the dealer if nessessary
Jesse & Mar went over and above to keep me informed as to the status of my repair - great people & great employees!
Such awesome people. Service was completed promptly. The updates were great. A service across the board.
Thank you for your exceptional service!
As always Abra did a great job thanks!
All aspects of my service were great. Staff was friendly and professional.
The work done was excellent. More than their work expertise, the people who run the shop and the staf, especially. Mary,are so efficient,knowledgeable and caring that I will recommend d ABRA.
The people that I worked with were awesome and I felt very taken care of!!!!
Extremely rude and didn't fix what was damaged past the physical damage
What a great place to have a car fixed! Everyone was so helpful, they kept me informed, and my car looks beautiful! Thanks ABRA!
Great experience, very professional. My car was cleaner when I picked it up than when I dropped it off.
And I just want to add that the service from both Jesse and Mair was terrific. They informed me what was going on and kept me up to date on their progress.
I just want to say that everyone at Albro was very polite accommodating they took care of my rental car so I did not have to drive it back to enterprise my car turned out beautifully I was very happy with the repair I would use them again if I needed to have any work done on my vehicle which hopefully It won't be because of an accident .
The team at Abra was very helpful & kind during the recent repair of my car.
Everyone I dealt with was very courteous and nice. They gave me updates throughout the process. My car looks fantastic. The hood looks so much better than when I brought it in. I appreciate all of their hard work and effort to get my car back to me in a timely manner.
Engine light still on. Went out to Tinley coming home my car would not accelerate pass 22. Had to stop and turn car off drove it about 2 miles and had a hard time accelerate. Plus brakes felt kinda funny when stopping and it did not do this before accident. I drove the car home from 159th and 80th ave no problems. I told the car the engine light was on before I left and he put this thing in and said everything just needed to be reset. Went out this morning engine light on. So now I stuck at home on Labor Day weekend with no car and that really ****
Car was completed on time. Also the customer service was 10 stars
The driver side mirror remains broken
Great staff excellent work JESSE is very good
Will bring car back for more work. Fast repair and keep me up to speed on progress.
Thanks for the accommodations. Great ataff
Service was efficient and timely. Staff was courteous, friendly and knowledgable. All anticipated questions were answered. My husband and I were totally satisfied in the service of your staff and in the quality of workmanship performed.
The staff is very professional, friendly and go above and beyond to make their customers happy. Would highly recommend your business and the Crestwood location to anyone in need of repairs to their cars. Job well done!
The team was very professional and friendly. I received updates constantly about the status of my vehicle. I would recommend this location to my friends and family. Completely satisfied with the service. Thank you!
$ofar,so good,the car looks great,Thank you for your quality work. John
My car was repaired at the Crestwood IL facility . Best body shop experience I've had ! Friendly staff , car returned in less than 2days and repaired properly . I Recommend them for your worry free auto body repairs .
Thank you Mair for all the phone calls to clarify the insurance status and your understanding of my questions and concerns.
Mair exemplified professionalism from the time I stepped into the shop until I left with our repaired car.
Abra (crest wood location) is the only place I would bring my car. They do their best to get the job done as quickly as possible, but ensure it is done correctly.The staff is incredibly nice and helpful, I would recommend them to friends and family.
The staff were extremely nice and accommodating. Hands down the best place I have ever taken my car to.
Great job as always,thanks
Vehicle Make : Range Rover
I had full confidence in the ABRA family's ability to repair my vehicle. They were courteous and performed the necessary work within their stated timeline.
My Lexus looks fabulous.
The work was completed in a timely manner.
Updates 9ne my car were well received and awesome.
I am a happy customer.
great job fast and proper repairs
Vehicle Make : Mitsubishi
In site of the repair being cancelled irreparable damage they were awesome to this bewildered 83yr old upset gal. Esp MARY who Evan helped me with my new car. Also during the process they paid for a loaner car so I could find a replacement. If God forbid I should need repair. It's Abra for me and my friend. Carol ****
Excellent work and customer service. Couldn't be happier.
Team worked hard to make sure the job was finished as promised. The quality of work was great and I did not expect to find my vehicle clean inside and out.
Excellent! Thank you very much!:)
Mair and Jessie are the best and the repairs perfect. surprised it was completed in a very timely manner. Will definitely recommend Abra in Crestwood.
Excellent service, great people.
Good job Arba, thank you for a job well done.
Everything on the repair went smoothly. Everyone made the process so easy. I would come back to Abra again if I need any body work done! Thanks for everything!
Absolutely thrilled with how the F150 looks. Crestwood was just simply the best to work with,and look forward to working with them on other projects.
Jesse and Mary at Abra Auto Body in Crestwood were AMAZING and made my ordeal with my unfortunate accident much more bearable and pleasant just by being their warm, caring and genuine selves! Entering the facility, they instantly made me smile and relax when I was stressed out to the max after my first accident. They assured me that I had nothing to worry about because they had everything under control, which was a huge relief!! :) And they were very competent in all of their abilities: the repairs, ongoing communication with me about the status of my vehicle, and direct correspondence with the insurance company so I didn't have to worry about it. They went totally over and beyond their call of duty and did everything in their power to ensure that I leave their shop a happy camper... Which I did!!! :) I had nothing but praise to give them after seeing my looking like brand new, once badly wrecked car!! And my car was repaired so well and shining so much that I didn't even recognize my own vehicle when I pulled back up into their lot! :) I came to the shop unfortunately with my car a dirty mess, both inside and out, and left there happily pleased with both my inside and out clean! :) And to top that off, they did a few extra things for me at no charge!! I couldn't thank Jessie (the manager) and his wonderful, friendly customer service person, Mary, enough!!! Thank you Jessie, Mary, and the entire Abra Auto Body team!!!! You made everything so pleasant for me that I'm actually gonna miss you! Lol!! Choosing Abra Auto Body in Crestwood for my auto repairs after my first crash was the best thing I could of done and I will highly recommend them to anyone! :)
The Jeep looked great when completed. Mair **** and Jesse Fabian are well versed at their job and the nicest people I have met. They keep in contact
With you about the progress of your car. Can't say enough about them.
Very helpful and professional. Car looks like new!
professional great service!
my car has been restored to perfection!
I enjoyed doing business with this company....There is no evidence of the huge scratch your company repaired...very professional Thank you! The courtesy of the staff was nice too.
Was great service. Repairs were done in timely fashion. Communication was excellent. Mary and Jessie provided great customer service as well.
It looks better than new.
They were friendly and professional, finished the job in a timely matter.
Vehicle Make : Volkswagen
They did great work everything was on time just like they said in the future if I need them I would return thanks
Vehicle Make : Volkswagen
Great Job. Thank you ????
I was highly pleased with ABRA's post-collision work on my car, and later, their small dent repair work,
as well as their excellent staff communications and status updates regarding the options of maintaining and/or improving my vehicle. Thanks, ABRA
From: Bob G
We appreciate how fast, friendly, and knowledgeable the staff was at Abra auto body.
I was kept updated about the progress of my car.
Absolutely excellent, unparalleled service. Mair was incredibly helpful, knowledgeable, personable, and truly made it a pleasure to work with ABRA. Without question, if I ever have any auto needs, I will return to ABRA. Thank you for your exceptional work.
Thanks so Much Jesse and Mare...It was quick painless and very organized..I will recommend you guys to any of my friends..Let me know if u need anything...
Mary and Jessie were great to work with. They kept me informed at all times and never hesitated to answer any questions I had. I was surprised to get back into my car as quickly as I did.
very pleased with the work
The people in the office were great to deal with in every regard. They really made me feel like I mattered. That isn't always present in today's business world. Thanks to them for all their effort!
Friendly, knowledgeable, helpful and patient! Great experience
Great employees, professional and friendly ! They got the job done !
They went to great pains to satisfy me. Thank you for a job well done. I will definitely use them again Dan Weiss
The customer service was amazing. I wouldn't bring my car anywhere else!
Great customer service. Amir is very professional.
Great job on the repair
My car looks like new
You guys were so nice and I can't thank you enough. My car looks fantastic and I can say with certainty I won't be going anywhere else. You and your team are wonderful!
The staff was superb. They were helpful and knowledgeable. I was taken care of by Mineral every step. I will recommend them and go back again myself. Thank you.
First impressions are lasting impressions. My experience with ABRA was terrific. They were professional, helpful, and more importantly caring. When my car was presented to me after the repairs were completed, the woman, in charge, was glowing with confidence. The job was perfect.
The job was completed well, in a timely manner, with good communication of the progress along the way. Also, the staff at my location was particularly friendly and helpful.
Jesse & Mare is the Epitome of what customer service is all about!!! They kept me informed of the progress and/or status of my car. Once I arrived at the Crestwood location I was impressed with their welcoming and Friendly personalities!!! Awesome Employees
We talked as if we have known one another for years. Thanks for having Jesse & Mar working on TEAM ABRA Crestwood. Forever Grateful!!!! My Customer Service Motto is "First Impression Last Impressions"!!!!! I can say they truly Passed the Test.
Thanks a satisfied customer!!!
The job was done in a timely fashion very satisfied with the outcome and would recommend Abra to everyone. Very satisfied
I appreciate your assustance with my schedule. I would highly recommend your shop.
staff were very courteous and kept me up to date. The car was ready earlier than expected by several days. I will use them again if the need arises.
I appreciate the shop going over and beyond to complete my vehicle.
They did everything they said they would and their
Work is excellent. I will recommend them.
I liked the speed of the repair.
I am completely satisfied with the recent repairs.
the car looks beautiful. thank you so much
Very happy with the repairs and customer service experience.
Jesse & Mair are the best! It is real people like them who make the difference.
I WAS VERY MUCH IMPRESSED OF THE END RESULT OF THE REPAIRS AND MY SPARKLING CAR AS A RESULT OF YOUR EFFORTS. THANKS FOR TAKING THE EXTRA STEPS TO BUFF OUT SOME EXTERIOR MARKS THAT WAS NOT EXPECTED, BUT WAS A NICE SURPRISE, MAKING THE 10 YEAR CAR LOOK LIKE NEW. NICE JOB!!!!!! Walter M
The staff at Abra was as exemplary as the service that took place. Jesse and mair were the ipitimy of patience and thoroughness. This was my first experience with a repair related to an insurance claim.
The patience and guidance throughout the process were amazing. Honesty and integrity became very apparent early on.
I will keep Abra in mind for future auto repair work for certain.
Thanks once again to the entire staff at Abra!
Welded the broken tow hitch on our Crestwood Soccer Club golf cart. Thanks
The dents were completely removed and the paint job looks great. Mare **** was great to work with and also helped me detect through the computer the problem codes that were making my check engine light turned on.
Superb paint job on my blazer. Was finished quickly and informed me of any complications with my claim or repairs!
Shared exceptional ABRA experience with insurance agent when we spoke the other day. Your team did a job well done, indeed.
They did a beautiful job on my car, I was very pleased. They were very professional. I received messages every day to let me know how far along they were on the repair. I would highly recommend them, they went the extra mile.
Nothing but good to say. People were very friendly and helpful. They took care of every detail including getting me a ride to and from the car rental dealer. Car was completed to my full satisfaction and faster than I expected.
Very informative and professional
Everyone was very polite and professional. They call and e-mail me up dates on my car which, was very helpful and thoughtful. I would recommend this company very highly.
The whole experience with the repair process was stress free. I appreciated the e mail updates on progress, the professionalism. I would recommend this shop in a heartbeat. Thank you guys!!!!!
Jesse and Mary were personable, kind and forthright every step of the way. I will definitely recommend them.