Very quick turn around and very pleased with the outcome and service I received!
Everyone did a great job. My wife was very pleased with the experience. Everyone we talked to was very pleasant and informative. Thank you
We have used you in the past and will continue to use you in the future. You were faster and cheaper than the other shop we got an estimate from.
I would just like to Thank the entire Collision King family... From entering the door needing an adjustment to sitting on the couch and having my favorite drink... I was amazed and somewhat in awe. The service was exceptional the staff was kind and being able to get a car rental on site was mind blowing... Everyone and I do mean everyone made this experience a very pleasant experience... Thank you
Great job! Thanks for everything!
I had one of my vehicles repaired there a few years ago and I was very pleased with it then and still am now. Thanks for the good work.
Best car service I've ever had.
They were very helpful and kind. They did a great job. I would refer them to anyone. Thanks very much.
There were a few minor issues on the car repairs . I called Jason, took it back Friday at lunch and Jason took care of everything! I picked it up after work.Jason was very professional and couteous. The issues were fixed..thank you Jason.
I am very satisfied with a job perfectly done--it is above and beyond. Jaime was and people at enterprise were very pleasant too. Thank you for making my experience there easier.
You were professional and quick. Thank you. My car looks great!
Everyone was very kind and friendly. Work was done fast and they did a great job. Will definitely use them again and refer them to others.
Very professional service. Great work on the vehicle. Very satisfied. Thanks for everything. We would definitely recommend you to anyone.
Vehicle Make : Mini Cooper
Jamie was very helpful. He kept us informed on the progress of the repairs. He made sure all the details of the repair were done. The car looked like a new car.
Great work, very professional results I will proudly recommend you work to any body that needs a great work & results . Seems like nothing was ever damaged ????
Jamie was great! I really appreciate all the help and effort to get my truck ready!
Felt so confident leaving my car at Collision King...never doubted it would be repaired efficiently and in a timely manner. Great people to work with...couldn't be happier.
Everyone was quick, curtious, and did their job efficiently.
EXCELLENT SERVICE! FAST, RELIABLE AND FRIENDLY STAFF!
WILL ALWAYS KEEP COMING BACK FOR ALL OF OUR REPAIR NEEDS!!
The young girl upfront making phone calls needs some old school training on how to treat customers. She was very rude on the phone. I quickly learned that it seemed to be the way she spoke to many customers as I witnessed her on the phone while I was waiting for my car. Other than that, great job.
Was treated with courtesy from desk to the adjuster. Thank you for a job well done.
Highly satisfied! Wonderful customer service. Very pleased with their work. Would definitely recommend them!
The service was the best,thumbs up !!
Not yet finished but happy right now.
I would like to think everyone for a job well i am very happy and pleased with the work. I looks really good. D Burgess
Great job and communication!!
No one went over my final bill with me. I compared it to the estiment and figured out most of the difference. You did a great job and I will sure be back if I need repairs again thanks.
Very fast and my car looked great when i got it back. I love the fact that it was wash and cleaned when i get it back.
The results were completely better than what I expected.
Very prompt and on point of customer service
Repairs and customer service were excellent. Communication was also great. Our locking lug nuts was lost in the process, and while you are paying for another one for us, it's going to take two weeks to order one. This is not a hassle that we should have had to deal with, already having to deal with a collision in the first place. This was extremely disappointing for us after all we've already been through.
Great Professional people!!
Very friendly, prompt, professional.
I appreciate the excellent work that Collision king put into it. Also the professionslism of t hose I encountered. Again thank you.
Wasn't called to pick up car. Called them at 5:30; then had to rush in before they closed.
Vehicle Make : Mini Cooper
Got it done well and did exactly what I needed. I'll always go there when I need to
Went above and beyond. Have had many repair through the years. Definitely the best attention and service of anyone.
At a time when so many things were going wrong in my life. This was the one thing that went smoothly. From getting me a rental car to getting my car repaired. And they finished it before the time they said it would be done. So Thank you for doing a good job on my car and for making this go so smoothly!
Very good repair. Completely satisfied with service. Everyone was helpful and courteous thank you
Car repair work looks great. You cleaned up my car also.
Very good service from the second I called until I got my car.
Your costumer service is outstanding
The first time to use Collision King for repairs. Will be my first choice if I need repairs again.
White overspray on my black trim surfaces. Interior trim pieces now have large gaps. Phone now continuously disconnects and reconnects. This NEVER happened previously.
You did a great job! Ver professional and prompt!
Only have one issue on the finder the is a spot where looks like some went across it after it was painted other that that the service was the best and will take my business to them .
Best repair center in Lubbock !
All employees are very professinal and customer oriented to your satisfaction !
Love the KING !
the best business in Lubbock.
I wouldn't take my car to ANYONE but this group of people. TheyALL treated me better than my own family could have. I'd recommend to everyone.
Thank you. Beverly H
Great service and excellent contact whilst keeping me informed of the status of my car. And a great repair job as well
Quick and satisfactory work
It's refreshing to deal with professionals that know what they are doing! Cory and Jamie set the bar high for the rest of the industry
Everyone was so friendly and helpful. A big thank you to Jamie for handling our case. Hopefully, we will not need CK's services again, but if so, we will only use Collision King!
Repair looks great, and all the people that helped us were very professional. The only thing we weren't happy with was the dust that was left in the car after the repair. I don't know if that is normal, but I thought it might have been cleaned out after the repair. Other than that everything looks great. It looks new again.
Unfortunately, I have had to use collision King several times. Fortunately however, I have found collision King to do the highest quality work with I have found collision King to do the highest quality work with friendly service and professionalism. I always feel confident leaving my car at collision King. I trust their warranty and have had to use it and they were extremely friendly and quick to get my vehicle in and the warranty work taken care of.
Carissa is top notch at ALL the assignments she is given to accomplish!
My drivers seat was filthy and ripped. Obviously a cover was not used. I can see paint drips around my headlights and lines are uneven. Else wise it is ok.
Totally satisfy with the repair, professional quality work. You have my vote. Definitely come back & will refer to others.
There was a lot of "dust" in the car that had settled inside from the repairs. It was very dirty and still has a very strong odor.
Collision King is first rate. I am especially grateful to Jaime and the whole company for their GREAT customer service.
They were amazing! The staff was great!!
Please do not text ****-****-xxxx again. This is not Coys phone. This is a minors phone and your texts are coming through while she is in school. This is very much not appreciated!
Everyone was very helpful and so nice.
Our repairs were done quickly and exceeded
EXCELLENT service from beginning to end!! I will highly recommend you guys!!EXCELLENT
When I picked up my 2011 Ford F-150, the service was very disappointing. I was expecting some one to walk with me to discuss what they all did to the truck. So when I returned home an gave it a walk myself I noticed a crack on my left tail lights which I was very upset with. To top it off my rear driver side window did not roll down. Who ever put the door panels back did a poor job in putting it back together. Over all I am very upset with the job and service all I wanted was to get my vehicle fixed.
There is a minor flaw in the finish on the quarter panel that was repaired. It looks like a smear in the clear coat. It can probably be buffed out...not sure.
Great customer service and friendly & helpful staff
Everyone was so nice and I appreciate the quickness of getting my truck back and I appreciate it very much
Very good experience. Everything was communicated promptly and correctly and we were kept up to date along the way. Thank you.
The staff are very friendly, service was excellent and rental service was superb! Thank you for a job well done.
Dropping my car off in capable hands meant a lot to me. Also having the rental car service in one spot helped tremendously!!!
Jamie really came through by giving a discount since it took so long. I really appreciated this!
The whole collision king team was very helpful throughout the whole process. Very nice people and very professional. I had a specific request and it got taken care of. Definitely went above and beyond what i was expecting!
Very kind and did an excellent job.
Thank you for the text updates it meant a lot the job looks really good I appreciate all your hard work also everyone I talk to was very nice thanks again
Service was great. Kept me informed on what was going on
Vehicle Make : Mitsubishi
My passenger front bumper is scratched.
I was satisfied with the job and the quickness it was completed in. I do have one problem though, I was watching the other vehicles come out after the detail and their wheels were nice and shiny, but they weren't done on my truck, not to happy about that.
I had to wait three weeks before Collision King could get to my Pickup because they were so backed up. But once they got it in there shop, it was finished in record time. Cleaned and ready to go.
Your company has repaired our Mustang twice with no issues. However, I am very frustrated with the results of the fix on my 4 Runner. The front end is not flush where the damage happened and now the other side is not flush yet it has never been damaged before.
Third time utilizing their services..completely content as always.
Keep up the great work....
From the front desk to the finish guys, very professional. Good atmosphere in the office and very good job to my truck. Love your new office!
I have always enjoyed working with Jamie. He always tries his best to satisfying his customers. I will continue to take my cars in as needed. They are the true pros.
Still need to get a hold of ya'll about some things on the invoice and what we have. Will call on Monday .
Vehicle Make : Volkswagen
Thanks for fixing my baby!!
Did and great job. This is the second time they have fixed this truck for hail damage and they do an awesome job thank you
Took care of me with no complicated waits
Your guys were very friendly and I got great help from you guys. The response time it took for you guys to get my Jeep in to get fixed and the length of time I had to wait was terrific. Thank you guys so much!
Really enjoyed getting the status updates via text. That was a nice touch!
The staff was very helpful and actually took me to the airport and worked very hard to get my car repaired by the deadline so that I didn't have to rent a car. I was very impressed with all of the customer service, they went above and beyond. Thank you so much :))))
Ladies up front were very friendly and willing to help
The door handle does not match the rest of the handles, the door panel does not seem to be securely fastened. Rear door looks kinda patchy.
You did an excellent job on our pickup whe. It got damaged by hail and agIn excellent work on our car. Thank you!
Jamie was accurate, efficient, and communicated well.
Everyone was friendly and very helpful.
I so pleased with the service I received. I really liked the periodic text messages. It was a tip top business experience!!
The job that was done on our 2014 chev pickup made it look just like it did before the accident. Great job. Thanks. Eva V
I was expecting the existing scratch touch up that they said they would fix to be a little better. They just painted over them.
Pick call was 20 minutes before closing- would like a longer heads up .
I was very pleased with the repairs done and fast service.
I received my Bmw and there was a crack on my windshield I completely dislike the service I received at COLLSION KING in LUBBOCK TX. It was Bad very awful I'm completely heart broken over my windshield being cracked it's awful. I chose COllison King to repair my car and I made a huge mistake never again. Beyond awful service the service is Awful to the max.
The best customer service and speedy repair! Thank y'all so much!
Great experience from beginning to end.
Job well done. I would recommend others to your business
Great job on the repair. I will happily recommend your business.
Great work. Great service.
Vehicle Make : Volkswagen
The headlight is loose and will not come on when the lights are turned on. Did not find out until I got back to Rotan Tx.
The staff was extremely helpful and very friendly. It was great that they took care of a car rental while mine was being repaired. My car looks great and I am very pleased with the work. I will definitely use them again.
My car looks awesome. I appreciate the fact that you provide a loaner vehicle. That assisted me greatly. I didn't have car rental at the time of my accident and this helped me greatly. Thank you to your staff for a job well done