I really liked receiving the txt msgs. Such a great service. My car is back to looking brand new. Thank you all.
Yes I'm very satisfied but I still have a problem with the air flow around my door and I would like a appointment to get it fixed
Per survey, no issues. Very prompt & courteous from receptionists to service tech Mike H and even the cashier eager to help!
They are friendly and helpful. I will tell everyone about their service.
Very professional and nice people. Thank you.
Your front desk staff was very friendly and knowledgeable, Bruce Stich was thorough and paid attention to detail. Addressed all my concerns. Great personality, very pleasant. I will take this into consideration next time I have a choice on whom to do business with for any reason. Great communication.
They did an outstanding job. The only concern I have is with the extended amount of time for parts. A headlamp was on back order. The Bachman crew are in my opinion to be the best in the business. Thank you
Everyone was polite and the work was done timely. It looks great!
Kept well informed on progress; professional in every regard
Vehicle Make : Volkswagen
Great friendly service. Took the time to answer all my questions
Thanks for cleaning the car, inside and out! Thanks for saving money where you could! Steve did great!
Steve was awesome and kept me up to speed on my vehicle. Would definitely return if I ever needed to.
Bruce Stich was very helpful. He gave me my estimate & drove me home when I left my car for repair on 10/****/18. He gave me updates on when my car would be ready on 10/9/18. I would recommend your facility.
Everyone was helpful and kind and did everything they could to help me. It was complicated because there were two wrecks and two different companies working on the car. They worked with each company in the car was completely to my satisfaction. Bachman is the best car dealership in the Louisville area.
Bruce was exceptional! Outstanding customer service and the communication was excellent.
Quality of work looks great.
Thanks for a pleasurable experience dealing with a wrecked vehicle.
Everyone that I spoke to at Bachman Collision was so friendly, helpful, and welcoming. Ashley was such a joy to schedule through and Bruce was very accommodating. My car door looks brand new! Thank you Bachman Collision!
Mr. Bruce Stitch is such a kind, professional, and caring man. He kept my husband and I informed of everything that was happening. The car repair's we're EXCELLENT! GREAT JOB!
Steve is amazing!! You guys are lucky to have him.