Team was very helpful arranging my rental car while work was being done, and direct and thorough with explaining what work needed to be done. They shopped around for favorable pricing for parts. Only complaint was I would have liked an update on progress without having to call in to check - it was radio silence for 2-****/2 days on an 8-hour job. Solid work at the end of the day though - worth the wait!
I felt the communication was lacking. I had to call several times for an updat. The repairs are great!
They kept me informed of the process and answered all my questions to my satisfaction. Christopher, my service dog, seemed to like them also, so they couldn’t have been that bad of people either...lol
Seriously, they were professional, personable and all around wonderful.
Courteous, on time, and ready to answer any questions.
Clean garage. Great service. Very professional. I will recommend your service to anyone.
Friendly, professional, and reliable
You did an outstanding repair job and all personnel were very professionl
I just hope all stay well with my two new doors!
Your staff is awesome from start to finish you made the process easy. Thank you
Excellent service, polite and knowledgeable people. I will come back if I need you (Ihope I don't)
From start to finish your service was outstanding. That's why I bought my last three cars Smedleys. I believe that the lady's name that waited on me name was Pam. She was great.
Everyone is very nice and does a great job on my vehicle's
I just wish there would have been more communication from the body shop personnel as far as how the repair was going and any issues. All communication was initiated by me and I just don’t believe that’s the way it should be handled.
So surprised that we got the van back the following day. Everyone was so friendly.would come back again.
Thank you for your service being patient with me.
Great work, timely and professional....
They were very curtious and knowledgeable.explained everything..my next body shop job will be with them..thank you for letting me feel comfortable.
Very courteous office personnel and repair was completed quicker than expected! Thank you.
Overall just a fantastic experience