Vehicle Make : Volkswagen
Bob was great. Receptionist, whose name escapes me, was also very helpful. Totally satisfied.
This is the second time Hennessey Collision Center has repaired my car from different accidents. They make the process extremely easy and smooth... the staff is helpful and does exemplary work. My car looks better than ever. I appreciate their help both times I’ve needed it.
Bob in collision did a wonderful job of keeping me informed on the status of completing the work on my vehicle.
On February 13, 2019, I was greeted by Mr. Bob Hurst, the Hennessy Collision Manager, who provided all necessary information concerning my vehicle repair. He also kept me informed as each event occurred throughout the process. Mr. Hurst and the Hennessy Collision team, including the technicians, were very professional and knowledgeable in the vehicle repair process. On February 20, 2019, I picked up my vehicle, the Hennessy Collision team provided me with complete details of my vehicle repair that was done. Even though the repair on my vehicle appeared to look satisfactory, I was unable to fully perform a full inspection due to ongoing rain and gloomy weather. However, I was informed by Hennessy Collision and the USAA Representatives that I am provided with a Lifetime Warranty of any repair services in the near future. I am completely satisfied with Hennessy Collision team exemplary customer service with ensuring that I was kept abreast of my vehicle repair process at all times. The team possess great workmanship, care and concern towards their customers.
The staff at the collision were very courteous, knowledgeable and professional.
It was a great experience working with Bob. Hennessey is very fortunate to
have Bob as an employee. I have worked with fleets for over 40 years prior
to my retirement and have worked with dealers around the country. Bob is
an employee that deserves to be recognized for his professional demeanor and
dedication to the job.
I was very satisfied with the work that was done to my car and I would like to thank everyone involved
Everyone was very courteous from beginning to end. Our vehicle was repaired and cleaned inside and out before being picked up. Great service all around.
The service was excellent. I was kept inform about the completion date.
Bob and his body peson have worked on my car twice i will not trust another shop. Customer service in front office is awesome!!
Bob in the collision area gave great customer service.
Thank you for everything!!!
Bob was my go to guy and he was great from the beginning to the end, he's truly an asset to you alls team.
I appreciate the consistency of the updates on when my vehicle was going to be ready. Bob you were outstanding!
Vehicle Make : Mercedes Benz
It was a well done job
So far, so good. The expert working on my vehicle did a good job of keeping me informed about the status of my vehicle while it was being worked on.
The team was efficient and professional.
My representative Bob was incredibly helpful and informative. He made this hard time much easier and I truly appreciate everything!
The staff were amazing and did everything in their power to make the experience easy and quick. Thank you again for all your help!
A job well done my experience with everyone was great I give everyone a 10