My representative Bob was incredibly helpful and informative. He made this hard time much easier and I truly appreciate everything!
The staff were amazing and did everything in their power to make the experience easy and quick. Thank you again for all your help!
A job well done my experience with everyone was great I give everyone a 10
I am ????percent satisfied with the customer service that I received from Hennessy GMC as well as Grateful to USAA for sending me to them between the two organizations I give you both 100+ percent thanks again feel free to call me anytime my phone number is ****-****-xxxx thank you again bye??
Bob was fantastic at keeping me informed on the status of my vehicle all along the way. When dropping off and picking up my vehicle, I was in and out of the office in no time flat. My Terrain looks like new and I’ll always take my vehicle to Hennessy from here on out.
Awesome experience from start to finish! Bob and Brian were great and Christine in the front was the BEST!I was in the collision dept. I hope the service team is just as awesome. I will be going to see them for all of my car care needs from now on.They are worth the drive!
During a difficult time, your team made so much better. Excellent customer communication, I was always updated on status repair
Your staff are professional, polite and very plesant. Most of all they keep you informed every step of the way through rhe repair process so that there aren't any surprises. Thank you, Renee
Very pleased & great to work with. Thanks!
Repairs were done quickly and I was informed of the status during the process.
Bob was extremely helpful and informative
Hennessy Mazda Pontiac Buick GMC Replied:
Thank you for the nice review enjoyed helping with your vehicle.
My experience with Hennessy Mazda Pontiac Buick GMC was phenomenal from start to finish. Customer service was spectacular and a very great with letting me know exactly what my cars details were step by step. I really appreciate each and every team member at Hennessy Mazda Pontiac Buick Gmc for a wonderful experience.
According to the answers of my questions. Everything that I thought could be wrong with my car they checked, found a little more damage and repaired. My car was ready much earlier than I expected! I think it was a very expedient awesome job well done!
Everyone was extremely friendly and professional.
Bob kept me informed of the status of my vehicle every step of the way.
They also detailed my car and it looks brand new.
Very professional and very good work.
They kept me from stressing, and help me and family in times of needs
Everyone was professional and extremely helpful.
It was a pleasure working with your staff.
Car looks great and was completed two days ahead of schedule. Outstanding!
Christine was great. Good communication