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Vehicle Make : Pontiac
Brian Y..
1 out of 5
I will never recommend RCI. I've had two vehicles repaired there and both times the car had to go back in a 2nd time to get fixed right. The first car the paint started cracking and coming off the bumper cover. They took it back in and fixed it, but it should never had been a problem in the first place. The second car they completely failed to match the paint color. What they painted looked more pink than the red on the rest of the car. The owner tried telling me it was simply because of the new clear coat, which was a complete lie. After they took it back in they had to paint it two more times before it matched. They also had mishandled and caused damage to various parts, applied clear coat too heavy resulting in runs, and failed to address everything that required repair. In total they had my car for a little more than 2 months this winter. Finally, they are absolutely terrible at communication. 90% of the time if I got an update, it was because I called them, which usually resulted in "Oh, [insert name] didn't call you? She was suppose to let you know". Never again will they see one of my vehicles.
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