Vehicle Make : Volkswagen
Love the repairs!
Very professional staff and quality work. Thank you!
Some of my calls asking about the condition of the car were not returned... i appreciate the texts but would have liked more details and would have gotten that had my questions been answered. All in all, the car looks and drives great and the work was done ahead of schedule.
Very smooth process; excellent communication: beautiful repair work
From beginning to end we were kept informed and please w/the end product but we have used RCI before so that standard has become standardplace for use...
Excellent service. Thank you.
Kept me inform on the progress on repairing my car, repaire was done in a timely manner finished on the day that I was given job well done thanks.
Vehicle Make : Mitsubishi
Great!!! I am 100% satisfied!
Thank you for a good job and great serbice
Excellent work and great customer service. Thank you RCI!
Finger prints all over the windows and grease on the passagner front seat. Other than that everything looks great.
Your staff, starting with Dwayne and the ladies were very professional and caring to the needs of the customer. Also by being a lady, the guarantee of the work is a plus. Thank you!! Mrs Vicki
Very pleased with the service department and their quick turn around time. This is the second time I have been in a collision and I was not at fault. I'm very happy that RCI is a preferred repair facility. I have heard nothing but good remarks about this company and would not want to take it anywhere else
Your staff was very polite and answered any question that I had. I was well pleased with the service.
Everyone I spoke with at RCI was very courteous and so helpful! Definitely would recommend RCI to anyone needing their car repaired!
RCI did an excellent job!
Outstanding customer service kept me updated on progress and was extremely helpful throughout the entire process. I was really impressed and will always use RCI for any future car repair needs. Thanks
Greatly appreciate your professionalism, expertise and overall customer service...second to none. Showroom appearance regained...high quality craftsmanship. I will definitely recommend to others.
Polite quick and professional. Amazing communication. Thanks again
Awesome job and thank you
Vehicle was ready when promised. The shop did an excellent job with body damage. My vehicle looked like a new car. I would definite recommend this shop for body repair.
Everyone was super friendly and I appreciated all the updates via text message. :)
Excellent customer service and excellent repair. My repair was done one day early and I was notified of all the progress every step of the way
Maci was the highlight of RCI - she was professional, knowledgeable, and informative. Very impressed with the entire experience and I will recommend RCI to my friends for any auto body repairs!
The "no" may suggest a greater satisfaction tnan I really experienced. There was really only a couple of small issues: ****/ the right rear turn signal is inop and 2/ the tool box from the bed is missing. With the after dark pickup, I really wasn't able to check the quality of the repairs.
Repair work looked beautiful and I loved that my car was washed and vacuumed! RCI did a fantastic job! Thank you!!
I was missing all the covers that was remove from the inside and also alot of dirty hand prints left inside on the back wall of my truck
Great job, Awesome results
Very satisfied and excellence in work men ship
An awesome job! Had to remove minor wax or compound along top trim on one door. Expedient/friendly service! Should we need any future repairs, we'll be back!!
Thanks for a professional job well done
Your staff very professional and friendly. The repair work looks great. The car was delivered as promised. I really liked the updates on the repairs. I would and have recommended your shop to bring in your vehicle if it needs body work.
Thank you all. I've had the best experiences at RCI. You take really good care of me aND are always very helpful and nice.hopefully it will be awhile before I see you again though lol
Love the texting to keep me updated and appreciated the ride home when I dropped off car. Office staff super pleasant and professional. Great job on my repairs. Thanks!
My car looks great...i'm so excited about the overall experience. . The customer service was excellent..the updates were managed properly, and I am completely 100% satisfied. Thanks RCI.
Front seats were dirty, and areas around door handles in front was dirty. Proper care was not given to keep clean, especially my front cloth seats. Seats were not in that condition, when brought to RCI.
Been using you guys for as far as I've living in the **** Robins area.
Very good experience. Quality work and very helpful service.
Great job!!! Especially with the paint! I was so nervous about it matching! SUPER!!!
I appreciate the great customer service and quick repair job. It looks fantastic, thanks so much!
Timely and professional work.
I have had my Odyssey st RCI a couple of times over the past 5-6 years. They are always professional and inform me of the status of my vehicle.
The job was well done, and ahead of schedule. Thanks so much.
From the time I walked in the door until I returned to pick up my 2014 Cadillac, I was confident that my car was in very capable hands. I was met by smiling, friendly faces who were anxious to make my experience at RCI Collision a satisfying one. The staff were courteous, professional, helpful, & knowledgeable. My car was repaired quickly, and I am completely satisfied. You cannot detect that it was ever damaged. Thank you for such an exceptional job.
It is a pleasure to do business with RCI Collision. Every one that works there is a caring professional who puts customer first
The passenger side mirror that you replaced is the wrong mirror or is not hooked up right. We have a camera in that mirror and it no longer works. It worked even though the mirror was broke and missing when we brought it to you for repair.
First class customer service and communication. Maci great customer service representative. 100% satisfaction with all aspects. Will go there again.
Rci is great!!!! They kept me updated every step of the way! I love them !!!
The car was finished a day early and was done very well. You can't even tell that it was damaged.
They did a great job and still have a small part to get but they got the car back to us in minimal time. Once the part arrives they will call us back to finish up. I will definitely use their service again.
We appreciate the timely manner that the repair was made and the texting updates on the progress.
A minor imperfection was found in the paint. I wish this would have been inspected and taken care of before the the car was "ready" to return to me. Now I have to find the time to go back and have the problem fixed.
Dwayne was very helpful as well as other employees. I like the text message updates.
The entire team worked with my schedual knowing that I was leaving GA on 10 June. They ensured that my vehicle was completed by 09 June which was fantastic. Outstanding work, very high quality. Thank you very much.
Fast service, reasonable price an excellent job. I would highly recommend RCI for anyone looking for quality repairs.
Excellent service and fast too! Loved the text messages.
I'm more than happy with excellent job you done with my car
RCI did an awesome job on our car. They even got it done a day earlier than expected. They kept us informed with updates every step of the way. Every one I met was completely professional. I highly recommend giving RCI the opportunity to repair your car.
The work done was excellent and very fast. Thank you for getting my vehicle fixed and back to me so quickly.
RCI Team is awesome! Can't thank everybody involved enough! From the shop to the admin team; you all are great!
Our Honda CRV looks like it is brand new ! You all do wonderful work. Will recommend you highly to friends and family. Thank you.
The best body shop in town .
RCI was a pleasure to work with, very professional and kind. I will bring my future car work to you all without any hesitation. Thank you!
My driver side door was replaced/repaired but they failed to replace the door handle. Now I'm unable to open the door from the outside.
Repair work was done in a timely manner. Thanks to those that stayed late Friday evening to check me out.
My stereo was working before it got to your shop and it was working after the crash. It only stopped working once you became in possession of my vehicle.. Will be calling to talk about this at a later time
We were very pleased with the continual updates throughout the repair. Having the job completed ahead of schedule was also a Hugh plus. I dealt mainly with Maci and she was very prompt and professional in all our questions. Thank you for a job well done!
Love RCI! I wouldn't trust anyone else with my car!
Thanks you for outstanding service
Great job. My truck looks like new. Really appreciate the skill and craftsmanship that your team has displayed. I will direct others in RCI's direciton for any needed repairs.
Excellent customer service !!!
The customer service was outstanding and the status updates greatly appreciated.
The was not complete when asked to pay. During the most recent incident a long scratch was not corrected prior to payment. The scratch was identified during the walk around after payment was provided. The foot long scratch was found in the same area as original incident. Now we have to wait additional time to get the car back. We r only hoping that the car is fixed the second time we come in
Very professional and friendly service! The repair and paint look amazing and I would definetly recommend RCI to family and friends!
Ya'll do awesome jobs. Very professional, friendly, and helpful. Will recommend to others and use again if nec.
The only thing I would complain about is the dust that has accumulated on the dash and windows of the car while it was there. I had to clean them when I got home. Other than that they did an amazing job with the repairs, kept me informed, and were very kind during the entire experience. My entire family has used RCI for years. This is my first personal experience with them. They fixed my literally new car back to new.
Excellent work with the quality RCI is lnown for. Keep us updated on the work and finished on time. Yes I would RCI to others.
Outstanding service. The regular status updates was really great
The job done looks great. It rides like a brand new vehicle. And I appreciate all the updates on where you were with the car as it was along. Job well done!!
Professional from start to finish. I'll definitely recommend RCI to friends & family.
Great customer service and excellent service. The repairs were awesome!!!
The service was excellent.
Loved the texts that I received keeping me updated!just picked up the car yesterday so I should know in a week or so whether o am completely satisfied with the work!! Great office staff!
I really enjoyed the text messages about the status of my car. Your work was timely and adequate. Vehicle returned cleaned.
Great experience with rci.
Thanks for cleaning my car too.
RCI contacted during ah phase of the repair and had someone stay late to allow me to pickup up my car after I got off work and dropped off my rental car. The staff are very friendly.
Outstanding work and cate for my car. I'm definitely liked the text updates. I would highly recommend them.
I love the workmanship and the customer service that I received from RCI. Thank you for the peace of mind that I have after getting my vehicles back from your center.
It looks like it did when it was brand new. It looks amazing. Thank you very much.
The repair looks awesome. Very happy with the work. Thank you. Barbara
Keep up the great work. You will always be my first choice
Just looking forward to the one missing part coming in.
I can always count on an outstanding repair job at RCI
I have always loved and appreciated how well RCI takes care of my car. Not only with how fast it is fixed, the updates I recieve along the way, meeting and exceeding my expectations on how great and brand new it looks leaving the shop, but also with the fact that they garuntee the paint and work for the life of my car. The only thing is the text updates I recieved on my car were way behins the actual phone calls. I love the text updates they are always faster with my wprl schedule but I wish they were on time with the phone calls I recieved
They were very curtiuos and kept me completely informed on the progress of my car. They did a great job, Thank you .
Always a pleasure to do business with RCI, the employees are always polite, courteous and knowledgeable. I always recommend RCI to others!