The service was amazing and kept me updated every step of the way. I appreciate how quickly you got my car fixed and repainted, and will definitely recommend this body shop to friends.
Everything worked out great. My car looked like nothing ever happened to it. I traded it in as I had planned before the accident happened. The guys from the dealer that evaluated my car for the trade could not tell that it was ever damaged. When I informed them of the accident they were more than surprised. The quality of the repair was the best. Thank you so much for all your efforts.
Dave kept me informed the whole time. Very profesdional.
Very accommodating, answer questions, explain the repair process.
Had to take the car back found that head lights did not work. Paint did not match. Old damaged parts put back on vehicle air conditioner quit two times but would start back up when you cut the car off then back on. Head lights not secured at the bottom
Great job. Finished early.
David Andre Mary were great to work with. Both were very attentive through the entire process. I'm glad I chose Southtowne, it's the people and customer service that make all the difference. Thx.
Awesome service, the whole team there is top notch, and especially Dave Cox!
Our representative David was very helpful and kept me informed as to the progress throughout the process. Also, the car looks great!
This was my second time going to Southtowne for repairs, and I was completely satisfied each time. I was surprise that they put my deer horns back on. Now my car looks brand new again!
My experience was amazing. Everything was just as It was explained to me in the beginning. The few times I had questions that I thought of I called and received answers quickly. As a customer I was treated with the highest respect. The work done by the body shop was excellent. My appraiser and contact person, Dave Cox, was very professional and I highly recommend him. My satisfaction level is a ten!
Thank you, SouthTowne,
Work appears well executed, and I liked the text updates on progress.
Great friendly service from everybody. I got my truck back quickly and the quality of work is very professional.
Dave was absolutely amazing. He met me at the shop at 730am (before his shift) so I could drop my car off, drive with me to my work and him take my car back so I wouldn't be late for work at 8 am. He went over everything they were going to fix and kept me up to date on all repairs and time lines. You don't find customer service like that anymore and he went above and beyond to help me. Please pass this along to him and tell him thanks for a great experience.
Vehicle Make : Volkswagen
Great job and great services
David Cox was very helpful and contacted me promptly once my car was ready. The repairs are flawless and I would recommend this body shop to anybody.