You guys were super fast and my car looks brand new!
Did not replace the CCA finish on my rear bumper. Also wanted to argue with me on the the coverage of the CCA finish after I took it back for them to fix. Plus my reverse sine sensors didn’t work. Very unsatisfied with the work and customer service I’ve received.
Vehicle Make : Land Rover
I have been trusting Chaz (both locations) for over ten years and have never been disappointed. The customer service is always exceptional and the estimates are always accurate (timing and costs). My visit today was expected to take 60 mins and even after me arriving 5 minutes late they still had me out on time. Jordan (I hope I’m remembering her name correctly) was at the front desk when I arrived. I sat there listening to her triage every phone call and incoming customer with exceptional service, despite being distracted every 15 seconds. I have been in several accidents and have had my car vandalized multiple times, I trust my vehicle to Chaz every time and am glad USAA does too. Thank you for being consistent.
Everyone was very nice, communication was excellent. I’m very happy with the job!
Very fast and friendly service.
It was hassle free fast service completed on time Anna next solid job on the repair thank you for taking good care of me
Good job see you next time
The best auto repair experience I've ever had, everyone was nice and professional. Did an excellent job on the car repairs and any future work needed I absolutely will be returning. Jordyn at the front desk was the best and was extremely helpful in the whole process!!
Just noticed there is a plastic piece behind the door handle inside on the door panel is missing
It's the communication that was lacking in the experience. I wasnt contacted when the parts were ordered & when I showed up to drop ofdnthe car, I was told 3 additional days. The work so far has been fine, the car looks normal
The staff at Chaz not only did extremely great work but finished the work on my car two weeks ahead of schedule. Jourdyn was awesome. She was courteous, friendly, and kept me informed what was going on through the entire process. Chaz has earned my business anytime I need body work done. Great job!
Outstanding service. Thank you
Excellent cUstomer service I'm very satisfied. T
The repair was estimated to take 3 days but took 5.
These guys are awesome! Jordan is super helpful, friendly and knowledgeable. I have brought my car here before and will do it again. I would and have referred friends to Chaz. Thanks for the speedy bodybwork!
I appreciated Jordan and her coworker who stayed a few minutes late so I was able to retrieve my vehicle from the shop.
Every person I met in there was so friendly and helpful! I really appreciated getting consistent updates too! My car was out in the date they originally gave me and it was so easy to work with them.
When I picked up my vehicle the repairs were complete and perfect. The interior was immaculate. The detailed cleaning on the truck was amazing. It appears to be cleaner than it was when I bought it new in 2003. It is like a brand new vehicle. working with Jourdyn was a pleasure. She was always polite, helpful and professional. She worked hard to make sure that I was kept informed and that my vehicle was taken care of correctly. Great customer service from start to finish. Thank you!
Amen thanks for getting my car fixed a look in the future if I need to fix any my Automobileson I pass the good work
COL USMC RET
SEMPER FI MARINE