Well done and in a timely manner.
Everyone was pleasant and easy to deal with. My car looks brand new, inside and out. Great job and great customer service.
Very friendly staff, repairs were completed quicker than expected. Car looks great.
Seemlesss experience between insurance and j Harris. Great work too.
Satisfied with work. Just took twice as long as expected.
Few things needed attention when we got there to pick it up in which we had to leave overnight. Both days, employees were understanding, nice, and friendly in the office and also from back in the garage which came out front to do finishing touches.
Repairs look great!!
But, parking lights don’t work...hood doesn’t secure properly and the black plastic cover on inside passenger side isn’t secured..
I’ll bring it in after Christmas!
Corner panel does not line up with door assembly. There is atleast a quarter inch gap. The power mirror does not function.
Fast and friendly service, and jib well done!
I hate writing bad reviews, but I had a number of disappointments with the service that I received with this repair. Here are a few:
****. I had to make an extra trip to the office only to be told that they could have done what they did the second trip on the first trip had someone given me the time of day to find out what I was there for
2. When I came to pick up my car it was filthy inside and the bumper was painted the wrong color
3. The bumper was fixed in a timely manner but when I picked up my car it was still filthy inside and now I’m going to have to go pay a detail shop to clean the inside of my vehicle
4. All throughout the process I was oblivious to how it all worked since this was my first time having a repair like this, and it would have been nice to have had some type of consultation meeting or at least a flyer that explained the process.
In summary I ended up in the office 5 times for my repair and missed a good bit of work, and I still have things I need to resolve out of my own pocket for cleanup, so it was a less than pleasant experience. I hope this feedback can be helpful for future customers.
My car looks showroom new. Great job
They did a great job in my car
The people at every step of this repair were friendly..polite...Very helpful. Just got the car back and it looks terrific.
Thank you so much for taking care of my car Dallas. He looks New again
I am really happy with how my car turned out, it looks great!
The Manager And office staff went out of their way to help me. The Body shop even buffed my headlight as only one was replaced by the Insurance and it was noticeable After they buffed the other one the appearance of It compared to the new one was a lot better. They did not have to do that for me but they wanted to make sure I was happy. Thanks for your help. My front bumper and new head light looks awesome
Vehicle Make : Land Rover
Keep up the good work!!
John Harris did everything to expedite our repairs. Their personnel kept us updated on every status change. Jennifer was especially helpful and broke down the timeline for us so we understood exactly what was going on. Great shop!