Vehicle Make : MERCEDES-BENZ
My temporary fix of the mirror to hold it in place, was not relayed to the person making the estimate and repairs. It is not working properly. The manager has said that it is being ordered, so no hard feelings.
From my first call to setup the estimate appointment, the estimate process and the repair time, I was treated with the utmost respect. Ashley, I believe that is her name, explained everything so well that there were no questions I could ask. She was friendly and extremely knowledgeable about the process that I was completely at ease. When I picked up my car and realized there was something not working correctly a gentleman, the manager I think, was wonderful in the way he checked on my concerns and discussed with me the course of action that would be taken. Again, everyone was amazing. This is the kind of place I’d like to work, if I knew anything about cars.
Everyone was very friendly and professional. They made the process of getting my car fixed quick and easy.
Repairs were quickly done and everything looks good. Service was excellent
Top notch customer service!
Ashley and the team were tremendous. Courteous, knowledgeable and very helpful. It was a pleasure dealing with them, even after an accident!
I have used John Harris for 20 years, and will never use anyone else. My husband died 5 years ago, and I feel that work done on my car is always done with kindness toward me.
Vehicle Make : VOLKSWAGEN
The staff was very friendly and helpful. The repair was done in a timely manor and the technicians did an excellent job.
Outstanding customer service from when I drop car off to frequent updates to when I picked up my car. Very professional.
Extremely fast and very friendly and professional
One of my wheels was damaged in an accident which was not my fault. When I picked my car up today I didn’t realize that my tire was on the wheel backwards. Now I have to drop my car off once again to have it corrected. Plus side is that the shop isn’t far from where I work and the employee said he would drive me back to work while he corrected it.
I appreciated the text messages with the updates on the status of the vehicle.
You guys have always done a great job fixing my car. Appreciate your professionalism and how efficient you are. Won't ever go anywhere else. Thank you!
I was kept up to date on the progress of the work in a timely manner and treated kindly as a valued customer. The work appears to be very well done and is guaranteed as long as I own the vehicle. Also, I appreciated the coordination with Enterprise Rental Car.
From the time I walked in I was greeted by a pleasant young lady Ashley. Ashley walked me thru all the steps of having my car repaired. I was always informed by text or phone on the progress of my car.
Thank you for a job well done. Very satisfied customer
Always professional as usual. Great service and great people to deal with. Wouldn't go anywhere else.
My car looks great. They did an amazing job and very nice. And the women working up front was very helpful and amazing, she answered all my questions and explained everything that I needed explained. Thank you for a great experience
Perfect, Very Professional
As always had a great experience! Everyone there was very helpful & attentive . Steve Rabon was very personable & easy to get along with. He answered all my questions & even dealt with the insurance company to make sure everything was squared away.