I appreciated updates on my vehicle via text.
I was really happy with the responsiveness in the attentiveness of Brian. We made sure the mechanic came out and took a look before the vehicle even went back gave me some scenarios so I was prepared. I thought it was nice that you guys got me an Uber to my work so that I could get back to my day.
Very satisfied with communication and the body work completed. One problem that has been addressed and will be corrected: replaced grill is not the correct color spec prior to the accident.
Great customer service, friendly, knowledgeable staff!
The car was well done outside. It was sparkling clean. However the inside was not sparkling clean. There was dust on the vents, on the shifter leather cover. The trunk was missing some plastic screws that hold the truck cover. Out of 10, I would give 6.5
I appreciate the time that you took to text me to let me know the status of my claims repair. Nothing worse than being in an accident and not knowing what’s going on with your vehicle. When there was needed parts needed to repair my vehicle uoublet me know, ordered it and gave me a time that it will be ready to pick up. Also, I appreciate having only one person knowing what’s going on with my claim and not 2-3 people with 2-3 different answers. Last, when we weren’t able to get there at close of shop you allowed me to come up with a plan that worked for the both of us. Win-Win! Thanks H & H for your dedication to customer service. By the way! Thanks for washing and vacuuming my car. That’s a BONUS!
Thank you so much for the wonderful repair work and all the assistance with the insurance portion. I could not be more pleased with H&H!
Everyone in the body shop were very friendly and willing to answer my questions. Troy made the process go smoothly and didnt leave me feeling unsure of what was going to happen.
They did a wonderful job on my car and everyone was kind, respectful, and they were very friendly. I worked with Jim and he was great and so helpful he went out of his way to make sure me and my kids were taken care of. I am very greatful and want to say thank you to everyone! I would recommend H&H Chevy. Ashley
I appreciated that they treated me well. I would have preferred to have been provided a status update at least once while I was waiting on my vehicle, but overall very satisfied.
my car looks great and there was lots of text and communication
Jimmy was a most excellent person to work with. I always felt like I was in the know with what was going on with my car. Thanks for the excellent work and communication.
car looks great, inside and out. very satisfied
Work was done professionally and the staff was amazing. I am very grateful for their help!
The van looks great! Troy kept me in the loop as to the time frame and how long things would take. Everything was as expected, maybe even more so in that they were very accommodating to my goofy schedule!! An excellent experience 10 years ago made the decision to use H&H again an easy one!! Thank you Troy, and all of the office staff, and of course the guys in the background who really did the work!! My Honda Odyssey looks brand new!
The customer service in the body shop were absolutely phenomenal!!! I will be returning to H&H to purchase my next vehicle!!
This is the second time we have had to bring our car to the body shop in the last year and once again we are so pleased with the service! The new text message updates were really nice too!
Wonderful friendly service. Knew my name when I walked in for pick up.