Professional service and friendly.
We picked up the car that supposedly had been completed, only to find out our blind spot detection system was not fixed. That was included in the paperwork that we signed when we dropped off the car. Also, on the same paper work we sign a waiver letting Whitlock drive the car for testing/repair travel purposes. Why wasn’t this, which clearly shows up as a message on the dashboard word per word, noticed during that test drive? Was it not test driven like we had expected would happen after signing that paper work? We are going to be going back only because the woman who hit our car has her insurance through Bear River, and they have some type of arrangement with you. The body work looks great, but we’re really disappointed with an unfilulfilled promise.
I had planned on getting the car back on Friday and so was quite disappointed when I was told they had done unauthorized work and that was the reason it was going to be late. My complaint was heard though, and they made special arrangements to get the car back to me.
I was confused that my battery had died and wonder if lights were left on at some point during the repair. The battery is less than a year old.
Staff was very polite, organized, and professional. I have been in a few times with this car and others and had this same experience each time. That is why I always come back.
Great service. Car looks brand new! Thank you!
They do awesome work there. Travis explained everything they done and replaced on the car. Would definitely recommend them to anyone.
Incredible service. Car looks as good as new. Stress free process...they take care of everything from start to finish.
You guys did great! There was preexisting damage to the bumper that caused the bumper to stick out and you didn't have to do anything there but you still put the time in to align and hook up the bumper in place. You guys rock!
Incredible work, but most importantly your customer service is amazing at every level.
You guys were easy and great to work with!! Thank you!!!!
Very happy with the work on my car. It looks great and was completed fast. Thank you.
The work you did for me was professional, prompt and as always perfect. Thanks for always taking a personal interest to insure the customers satisfaction is at the forefront of any job or work you do. You have always treated me and my family like family and for that I'm very greatful.
Thanks, Scott B
My vehicle looks and drives amazing. You guys never disappoint and I will never go any where else.
Everyone was professional, the work was exceptional! I’m very pleased with how my car was completed a day earlier than expected and the finished result looks beautiful! Thank you for your service! Very pleased!
Whitlock did excellent work. We couldn’t be more pleased.
As far as I can tail the job went welland on time and I was kept apprised of what was going on and everything is great
I know they do excellent work so I always use Whitlock
Very good experience. Kept me up to date on my vehicle. Did an amazing job. Will definitely recommend others ????