Keeping me informed while my car was being fixed was appreciated
You did an unbelievable job fixing my car. I am extremely impressed with the c
operation with Geico,and Enterprise.
You all working together revoved the stress for me. Thank You to all!!!
Your company gets 5 stars from me!!!
The service was great and my car looked fantastic! I could not be happier with my experience at Gate City Collision. They will be highly recommended!
The workmanship was excellent....the rental went very smoothly. my only suggestion is with the communication. Everyone I talked with was very customer focused, but the link between AAA and Gate City could've been better. AAA would say one thing and Gate City another. Not sure where the fault lies there. But I am totally happy with the outcome.
Your professionalism was very commendable and for the customer service was admirable. Will be in the future get a full detail For the Taurus you had shown you do.
Very professional , explained everything completely. Excellent workmanship on my repair
I am satisfied and will recommend this shop at anytime
The vehicle looked as though it just came out of the show room.Immaculate inside and out.
THe bumper looks great.
Thank you for a job well done.
Vehicle Make : Volkswagen
The car looks spectacular! Inside and out, the detailing inside was a nice surprise. There appear to be two marks on the rear panel where someone marked two dings I had in the car...the circle marks have left a residue. Could someone email me with how to remove the residue?
My car looks brand new. They even washed it and vacuumed the inside. They kept me up to date on repair status. They even took care of the car rental I had. I would recommend them to anyone.
It seems as though you cleaned up some other spots on my car that weren’t on the damaged door. Thank you for the good work!
They did a great job with my car as usual and the people in the office and very courteous and kind
I love that gate city keeps in contact through the whole process. I never had any questions about how long the repairs were going to take. The communication between gate city, USAA, and enterprise was also amazing.
The Gate City team did a great job. Excellent communication and always very friendly. Super Job!
From the front office staff, to the car rental, to the repair and pick up, everything ran very smoothly. I would definitely recommend Gate City to friends and family.
Excellent job on the rear bumper replacement and paint jod.
Repairs were completed ahead of schedule. All staff members I encountered were courteous and helpful. A great experience.
Very much appreciate the very quick turn around time and attention to detail. I also am grateful for the frequent updates on the progress towards completion throughout the repair process. Excellent Service!