We are completely satisfied with the repair as before we have no reason to even consider another collision shop do these kinds of repairs. In addition the service reps went beyond the expected and the final cleaning shows what professional service ought to be everywhere. Best in citrus county is my honest opinion.
The updates I received via email is a definite plus in keeping the customer aware of the progress. JoAnne was stupendous in her assistance to help me through the repair of my vehicle. This team is Top Notch!
I can’t thank them enough for all that they did.
Above and Beyond
We had our vehicle in for a rear bumper repair. When we got it back it the entire car looked like it had been completely repainted. It was so clean and polished for a 4-year-old car it looked brand new!! I will definitely recommend Nick Nicholas Ford's collision repair service! Thank you
Dropped the car off on 11/14 - it wasn't complete until 12/6; and then I have to take it back: back passenger side window doesn't work from driver's control; sunglass cubby didn't open correctly, and the trunk lid isn't lined up correctly. I'm sure it will be fixed but it's another day in the shop.
On the positive, everyone was very nice and professional.
Job was completed on schedule and exactly as estimated.
Still waiting on a clear film to be put on the front quarter panel and a bump in the paint that has to be fixed
when we got the car back the head lights were out of alinement but after calling and explaining the problem we were told to bring it back it and the problem would but tended too. thank you for no excuses and being willing to correct the problem.
Maintenance was completed on schedule and quality of repair looks great.
Joanne was fantastic. She did everything possible to make the experience easy and without any issues
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