Did good job with vehicle repair. Service representative was very professional and went out his way to ensure greatest customer satisfaction. Appreciate all the help getting vehicle fixed correctly.
I cannot tell you enough how pleased I am with your people and your work... ALL top notch. Carefully crafted body work, paint work...flawless.
Also fast and continually updated progress reports.
Herman Maynes is a professional, totally honest and truthful manager you should hang onto for the rest of all your natural lives... extremely rare in this world to find/have a gentleman of his caliber anywhere!!!!! ESPECIALLY in the car business (which I have spent my life in myself!!). Sincerely, Steve Mecham
Service was excellent, and very professional. Herman Maynes helped me through the process and was very helpful.The car was repaired and in my possession timely.
The service was excellent. I received updates on the status of my vehicle. The repair itself was well done.
I will be there tomorrow morning at work now
Herman did another simply fabulous job of keeping me informed, managing the process and delivering a like new vehicle back to me. He makes you guys all look great! Thank you. John Bingham
Herman was very professional. I hope the dealership will recognize his dedication with a cash award or a pay raise.
Good service. Good tech and good collision agent.
Kept me informed and returned my phone calls. Even took me back to see car in repair shop.
I have 100 percent confidence on Viva’s body shop department , the front desk and to Herman...thank you
I had an excellent experience with your shop. Herman was extremely helpful & called me regularly to update me on the status of the repairs of my vehicle. I would definitely recommend that my friends and family use your body shop/Herman for any work that they may need. Thank you!
I appreciated the great job Herman did keeping me updated over the days, as my car was being repaired.
The ladies at the front desk were welcoming, and always wore a smile!
Thank you “Viva” for a job well done!
My car looks beautiful. Like new. The very professional red carpet service from initial contact to the delivery of my car after restoration swascompletewas much appreciated. the organizational feeling of customer satisfaction from initial contact to completed on was demonstrative of the excel work and service Kudos to Viva.
Vehicle Make : VOLKSWAGEN
Herman was extremely knowledgeable, professional, and courteous. He constantly kept me informed of the progress and the repairs being made. He is a valuable asset to your business and is a role-model employee!!
Great service and great job on my truck
Excellent customer service and quality work. Can’t ask for more.
The service representative Danny was very attentive and really cared about my concerns and needs regarding the vehicle repair
I am very satisfied with the service.
Mr. Daniel was a great help and has taken care of us like a true professional. We will definitely recommend this place to everyone.
My experience with Viva was excellent. I can't thank Daniel enough for his professionalism and fast service. He made my experience from start to finish very pleasant and am very satisfied with the work you all did. Thank you.
Danny Cruz was very professional in not only preparing my repair estimate but he also coordinated my rental car reservation thru Enterprise. My Jeep Liberty looks new again. Thank You.
The QA/QC was not done properly resulting in several deficiencies in the repair process. A better process should be developed and implemented to ensure first time go on all repairs and paint procedures.