Body Shop

Real Reviews From Verified Customers

Dawn C.
Vehicle Make : Subaru
4 out of 5
12/17/2016
This was a stressful event for our family and Matthews made it easier! We had a couple of communication problems, but everything was handled to my satisfaction. I hope we won't need a collision center again, but if we do we know where to go:)
Scott F.
Vehicle Make : Toyota
5 out of 5
11/19/2016
Highly recommend! Very satisfied. Work was done quickly and were very accommodating.
Pamela Q.
Vehicle Make : Subaru
5 out of 5
11/16/2016
Excellent service and communication
Jeanette R.
Vehicle Make : Hyundai
5 out of 5
11/12/2016
Thank you so much for taking good care of my baby I loved the service and the way I was upstated as my car was being taking care for
Christine W.
Vehicle Make : Mitsubishi
5 out of 5
11/12/2016
Excellent service, excellent people. As always!
Shannon D.
Vehicle Make : Hummer
3 out of 5
10/24/2016
My only comment would be that when I called for a status update, at one point I spoke to someone who was less than pleasant on the phone. His short answers and tone made me feel that I had bothered him, when it was his name and number that had been left on a voice mail for me to call with questions.
Ann W.
Vehicle Make : Chevrolet
5 out of 5
10/4/2016
They did an awesome job as always.
Michelle R.
Vehicle Make : GMC
5 out of 5
9/27/2016
We were completely satisfied with the attention they have to us. Thank you
Donna K.
Vehicle Make : Pontiac
4 out of 5
9/14/2016
I am so happy with Matthews Collision from the repair work, to the customer service, to the office and reception personnel, to the shuttle driver to the person(s) who detailed my car. It made a bad experience (i.e. the accident) painless. I have never had a bad experience with any of the Matthews Group in the past 14 or so years, from looking at and purchasing a vehicle, to service and repair. I trust Matthews, and only Matthews with my automotive needs. I don't know what I would ever do if I moved from the Binghamton area. Thank you.
Larry C.
Vehicle Make : Subaru
5 out of 5
8/16/2016
Nice job thank you
Robert J.
Vehicle Make : Volkswagen
5 out of 5
8/14/2016
Completely satisfied, could not be any happier! All around excellent service. Job well done!!! Thank you!
Matthew M.
Vehicle Make : Kia
3 out of 5
8/5/2016
The work done was great. Still some minor scratches on the door I was told would be covered, but weren't. I can probably get them out with some wax. Overall I am happy though.
David B.
Vehicle Make : BMW
4 out of 5
7/31/2016
Only negative comment is no phone call when the car was finished.
Susan F.
Vehicle Make : Subaru
5 out of 5
7/15/2016
Looks great. Friendly staff.
Keenan H.
Vehicle Make : Mitsubishi
5 out of 5
6/28/2016
Appreciate the up to date info on the repairs. Very kind and curtious staff. I will be a returning customer Thank you again
Walter S.
Vehicle Make : Chevrolet
5 out of 5
6/21/2016
Fast well done; happy with service.
Robert P.
Vehicle Make : Ford
3 out of 5
6/3/2016
Like I told them, I was glad to pay Wilcox $325 to tow my truck from Scranton to you because of the confidence that I had of a perfect repair.
Kevin M.
Vehicle Make : Chevrolet
5 out of 5
5/27/2016
Nice work. Courteous staff.
Brittany &.
Vehicle Make : Kia
5 out of 5
5/25/2016
My vehicle was extremely clean when I was able to get it back. Everything looked absolutely perfect like nothing ever happened! Thank you guys!!
Chuck G.
Vehicle Make : Volkswagen
1 out of 5
5/25/2016
I thought the texting was a waste of time as it is completely irrelevant as to what is actually going on with my car. I also thought I paid a lot of money for the work done and yet you are sending texts with an absurd question like "I'm I completely satisfied" this seem to be fishing for complements. Conversation and questions from a person would be betterecorded if you really want to know what I think.

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