I got there early to pick up the car before the office was open two if your repairmen opened up the office so I could go in out of the morning air and stayed with me and carried on a very positive and informative conversation.
Communication was great I knew exactly what was going on and the progress of the work at all times.
Been a customer for around 6 years having my cars repaired from 3 different accidents. This time will be my last. Please do not contact me but keep in mind customer service is what keeps people coming back. Will no longer brag about your shop and will look for a shop that values the customers as much as the insurance company who pays.
Very professional. Highly recommended and lived up to that recommendation.
It is always a pleasure to come to Marck Motors. The customer service is always top notch. A special thanks to Sam for going the extra mile and researching issues with USAA. Thank you so much, Sam and the entire team at Marck Motors!!
Excellent to work with. They were very much on time reasonably priced and customer service was top-notch.
Everyone was wonderful, and the repair was excellant.
You all did a great job from customer service to the actual work on my "injured" vehicle! Sam did a super job of explaining, advising and keeping me informed along the way...and expediting the repairs as much as possible. I felt like a valued customer by all! Thank you!
Mark is always nice to work with. They are efficient a and couteous!
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