Grace B.
Vehicle Make : Hyundai
The air intake was not connected. While I was told that it had a front end alignment, it was not reflected on my bill and when I took to another shop for an oil change, I had them check the alignment and they indicated it was not in alignment. There is some sort of "glue" on the passenger side fender that does not come off with soap and water.
Sharon T.
Vehicle Make : Honda
Great job! There were delays but I was always kept informed of the progress.
Thanks Royal
Chanry D.
Vehicle Make : Honda
You did a fantastic Job on my car! Keep up the great work!! I appreciate it and thank you so much!!
Kenneth P.
Vehicle Make : Toyota
Awesome job! Your set up is great! Thank u!
Norman J.
Vehicle Make : Mercedes Benz
Your staff was friendly and accommodating . The serviioes were outstanding. I was especially appreciative for the professional job that you performed with my car. You come highly recommended Again, thank you for your outstanding customer service and for a job well done.
Margaret L Jones
Sandra B.
Vehicle Make : Toyota
Friendly, helpful and timely messages kept me informed. The repair was all it needs to be.
Edward S.
Vehicle Make : Subaru
Randy Wright does a great/professional job!
Arthur S.
Vehicle Make : Dodge
This is the second vehicle that I have brought into Royal and they have done an excellent job. I have also sent in one other person because of the work that they have done.
Mary M.
Vehicle Make : Ford
Everything went smoothly and everyone was very nice to deal with thanks
Ramesh A.
Vehicle Make : Volvo
Excellent service
Thanks
Tyrone P.
Vehicle Make : Chrysler
Claim work was handled very professionally and car work was done beautifully. Staff was helpful and courteous. Loved the extra car wash!
Siddhi M.
Vehicle Make : Mercedes Benz
Job well done!
Sherwood R.
Vehicle Make : GMC
Repair was ready prior to expectation. Team was friendly and text alerts kept me informed the entire time. So far the work looks good as well.
Heidi L.
Vehicle Make : Acura
Excellent service & work!
Madan T.
Vehicle Make : Toyota
Everything is fine.
Cathy K.
Vehicle Make : Honda
The entire process was painless and flawless and the finished product is perfect. I also think their prices are very fair and reasonable. I would highly recommend Royal Collision to anyone looking for auto body repairs.
Aretha W.
Vehicle Make : Chrysler
I think Royal Collision for such a great job that they have done on my Chrysler 300 and the customer service was very much appreciated they answered all my questions and showed me great customer service
Darren P.
Vehicle Make : Honda
The best service in Richmond without question.
Josephine J.
Vehicle Make : Chevrolet
Job well done thanks again it looks brand new
Karen P.
Vehicle Make : Chevrolet
I didn't notice until after I got home but the driver's door looks unaligned to me. The door looks slightly opened when closed. I can get my pinky finger between the separation. More of my finger is in the separation on the driver's door verses the passenger door.
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